I didn't receive my order ,, it tooks too long Also, the FedEx contacted me and ask for additional charges of 321 S.R for clearance from customs. Why should pay this? I already paid the total charg... See more
Company replied
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See what reviewers are saying
Amazing experience buying from Al Zain Jewellery online boutique especially customers service Zaineb was fast and reply to all my questions and advised me many nice items didn't know about them ...Tnx... See more
the jewelry is very elegant and beautiful , love the traditional flare kept in very modern design of each HEBA ALHEEL pieces .. although I have one note regarding the packaging I didn't like the p... See more
Thank you Zain jewellery for making it easy for me to order online since I couldnt go to your showroom due to my busy lifestyle. Moreover, the online payment options were very convenient, I used th... See more
Company details
Information provided by various external sources
Established in 1930, Al Zain Jewellery is recognized as a leading Designer, Manufacturer & Retailer of luxury & affordable fine jewellery in the Gulf region. Al Zain has gained international recognition for their designs and craftsmanship in both modern and traditional jewellery making it a sought after brand to celebrate and preserve local Arabian traditions and heritage.
Contact info
Manama, Bahrain
- alzainjewellery.com
4.2
Great
129 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Beautiful necklace with bad box
I received the necklace and it was beautiful as in picture, unfortunately the jewelry box wasn’t closing and this was a gift so I had to buy something else from a local shop just for that annoying reason.
29 September 2019
Unprompted review
Reply from AL ZAIN Jewellery
We value your feedback. We're very sorry that you received a damaged box.
We shipped the item in a very good condition and it was very unfortunate that it was damaged during shipment. If you wish, we can send you a new jewelry box.
Thank you for choosing Al Zain Jewellery. Please let us know if you need further assistance.
Gentlemen Alzain jewelry
Gentlemen Alzain jewelry
My experience of buying online was wonderful and very safe in terms of financial support and follow-up shipment and I hope that there is an option to buy pieces and received through one of the branches of Alzain jewelry Thank you for your distinguished services
5 September 2019
Unprompted review
Great service and amazing quality
Great service and amazing quality. Thank you
5 September 2019
Unprompted review
fast delivery
29 August 2019
Unprompted review
I didn't receive my order ,
I didn't receive my order ,, it tooks too long
Also, the FedEx contacted me and ask for additional charges of 321 S.R for clearance from customs. Why should pay this? I already paid the total charges including shipment!
14 August 2019
Unprompted review
Reply from AL ZAIN Jewellery
We value your feedback. It is very unfortunate that you went through this. Your order was shipped immediately, item arrived in your country's customs but got delayed due to Eid Holidays. We apologize for the delay, we will make sure that you will receive your order in few days.
Regarding the additional charges issue, we don't collect any Tax or Import fees for all international orders. (See Invoice to check payment breakdown attached in your account or email)
Have a nice day.
Absolutely stunning Earrings
Absolutely stunning Earrings. Unusual design and beautiful detail. I’ve ordered several pieces from a famous Egyptian designer and this was by far a better quality. Arrived in stunning packaging, they were dispatched the same day I purchased and arrived (internationally- UK) before expected times. Communication was superb re. Dispatch and delivery. I’m over the moon with the purchase and am looking forward to ordering again. Thank you!
7 August 2019
Unprompted review
Beautiful jewelry fast delivery
Beautiful jewelry, easy online shopping experience and free delivery same day in bahrain, impressive!
1 August 2019
Unprompted review
As communicated
28 July 2019
Unprompted review
Everything was perfect!
28 July 2019
Unprompted review
More visual aid
More visual aid. A short video maybe to clearly show the size of the item.
21 July 2019
Unprompted review
Installment payment
Excellent customer service with what's up or email it’s they make my dream true to get the all collections of Al Mareya end of this year inshalla but I have an idea. If you can make the payment (Installment) 3 or more month we will be more than happy to get my all collections.
3 July 2019
Unprompted review
The best jewelry shop in Bahrain with…
The best jewelry shop in Bahrain with unique designs
26 June 2019
Unprompted review
Easy online ordering & prompt delivery.
Easy online ordering & prompt delivery.
I only hope all rings come in size 5/5.5, it’s difficult to get!
17 June 2019
Unprompted review
You have one of the worst customer…
You have one of the worst customer service as I cancelled my order and never got my money refunded .. I already did complained to ministry of commerce and I will make sure that no one of my family and friends buy from your shop ..
10 June 2019
Unprompted review
Reply from AL ZAIN Jewellery
Thank you for giving us your feedback, its very unfortunate that you went through this due to Eid holidays and bank was closed thus payment gateway was unable to process your refund. We are currently chasing the right authority and we will assure you that we are on top of this and you will receive your refund as soon as possible. We will ensure this will never happen again.
We value your feedback.
It was a great experience with alzain
It was a great experience with alzain
Fast response and i got my purchaces on the same day of ordering
Keep it up
6 June 2019
Unprompted review
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