alzameerrentacar.com Reviews 

99
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, most reviewers were let down by their experience overall. Customers frequently complained that their security deposits were unfairly withheld and that getting any refund back was nearly impossible. Reviewers also pointed out that numerous unexpected fees and hidden costs were suddenly added upon concluding the contract. Some reviewers were not happy with the staff, describing the customer service and employees as extremely rude and unhelpful when contacted for assistance. Consumers additionally mentioned receiving damaged or incorrect vehicles that did not match what was promised in their agreements. Many people warned others to avoid the business entirely due to these persistent payment and service problems.

What people talk about most

Refund

Users describe widespread frustration and negative interactions with refund processes, reporting that... See more

Service

Clients share deep dissatisfaction with the service, reporting that agents make unfulfilled commitments and... See more

Price

People report negative experiences with price due to unexpected deductions taken directly from their security... See more

Payment

Customers shared immense frustration and dissatisfaction regarding unexpected deductions and withheld... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Misleading pricing & deposit deductions – please be careful In my experience with Al Zameer Car Rent, customers should be extremely cautious, especially regarding the deposit. I rented a car af... See more

Rated 1 out of 5 stars

The problem there is no Negative score ! if that would be one then these guys are topper, never play, will take deposite and then disappear. If you message them they reply jush Hi and Hello , I lost m... See more

Rated 1 out of 5 stars

Do NOT rent from this company! They are liars and scammers. They took my refundable deposit and never returned it. After returning the car, they made up fake charges like pickup and admin fees that we... See more

Rated 1 out of 5 stars

AlZameer Car Rental – Unreturned Deposit. ( Sales engineer +971 52 866 9927. Finance team- +971 52 866 9927. Do not take care from this team I rented a car from AlZameer Car Rental for one... See more


1.5

Bad

TrustScore 1.5 out of 5

99 reviews

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1.5

All reviews

(99)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

They don't return deposits

I rented a car from Alzameer in Dubai. I gave them 1000 AED as a deposit. They told me they would return my deposit after 30 days. I am chasing them, sending them WhatsApp message & calling them almost every day to return my deposit for the last 2 months with no luck. Finally, they don't answer me any more & I will never see my deposit again.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Unprofessional

Extremely Unprofessional – Avoid Al Zameer Rent a Car

I wish I could give negative ratings.

This is by far the worst car rental experience I've had. The company is completely unprofessional, rude, and dishonest. Accountant is is threating and scaring customer, when we ask for our deposit, It has been over 200 days and I still haven’t received my AED 2,000 deposit refund. Despite multiple follow-ups, they do not respond or provide any update.

Their pricing is highly misleading. They promote cheap rates to attract customers but then add several hidden charges. For example, I was charged AED 30 to drop off the car, but AED 290+ to pick it up from the exact same location. The extra kilometer charges are also excessively high.

This company is taking advantage of customers and operating with zero accountability. I strongly advise against renting a car from Al Zameer.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

"Alzameer rent a car" don't return the deposit

"Alzameer rent a car" - Alquoz Dubai UAE.
I rented a car only for 2 days then returned it on Mar 26th. They told me I should get my 1000 aed deposit after 30 days. After the 30 days passed, everyday I contac them & they tell me thank you for your patience. And they stopped to answer me anymore. In Facebook, I realized there're hundreds with same situation. I guess I will have to file a police report with Dubai Police.

In summary, they will never return your deposit. Check the customers (victims) reviews in Facebook too.

25 March 2025
Unprompted review
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