It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... See more
Company replied

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It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... See more
Company replied
Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... See more
Company replied
Best experience I've had in the UK. New text driven confirmation for potentially suspicious purchases is brilliant. Real time texts to let you approve transactions which a bank like HSBC would have bl... See more
Company replied
So far my experience of using the app and business account has been amazing! I am shocked by how simple this makes keeping records and receipts without me needing to do much at all. I’ve used larger a... See more
Company replied
Written by the company

Amaiz Ltd, 150 Minories , EC3N 1LS, London, United Kingdom
I have always used the online banking option with Amaiz and have never experienced any problems. The online app use security is excellent, I would gladly recommend Amaiz.

Reply from Amaiz
To ALL at Amaiz. A truly amazing team of helpful, caring and understanding staff. I can't thank you all enough. Thanking all the wonderful staff at Amaiz for all my help during difficult times.

Reply from Amaiz
Gave me a bank account when no other place would due to a bad credit rating. The only place that could help me build a credit rating. Without these I’d still be without. The offer a top up debit card which gives an opportunity to buy online rather than just a cash card. Great service and a quick and easy app too

Reply from Amaiz
Checked my bank account today and spotted a fraudulent payment. Contacted Amaiz immediately who cancelled my debit card straight away and referred to their fraud department. The payment of £114.99 was back in my account within 15 minutes. I have always had good service from Amaiz but I thought this was exceptional. Many thanks to all concerned.

Reply from Amaiz
Set up a business account online and everything was up and running within a week - an amazing performance. So far very impressed with the high-quality service.

Reply from Amaiz
Two cards were sent to me in the post so I rang the Amaiz contact centre in order to resolve this. I spoke with John and they were able to explain to my why the two cards were sent out and were able to rectify my query. They were very polite and clear over the phone and it was a pleasure speaking to them. I spoke with John at around 10:22am on 14th August 2019. I would be very happy if this feedback was passed onto their manager as I feel their service was excellent today.

Reply from Amaiz
I've been going through some financial difficulties lately and I am so greteful for the support of this bank. The Customer Service agents are so empathetic and absolutely amazing. I couldn't ask for more.

Reply from Amaiz
They are always welcoming and friendly. Any issues i have are sorted out straight away. I was recently scammed and after 1 call they are investigating the company. I received a refund within 24 hours of reporting the issue. I highly recommend them.

Reply from Amaiz
Ok had phone call on Sunday and Paul who was most helpful apologized for situation and even gave me compensation for the errors caused, although never asked for compensation. So a little faith has been restored with Amaiz.

Reply from Amaiz
Called Amaiz today after a few problems on online app banking. Lady I spoke to was extremely helpful
Good and fast service, friendly and efficient.
I transferred a lot of money to my daughter on laptop for the second time. Sent a 1£ the first time to make sure correct account. account then blocked.
They blocked account and had to phone and verify not a scam. prioritised when I told them she was waiting on mainland to buy a car.
Thanks all the Amaiz team.
Super online bank, Glad to see good security.
So far the only bank I've not had a single issue with! Easy to manage multiple accounts on line, I use is a small one that has a lovely personal touch to it
Been with Amaiz a few months now and have found them to be far better than any of the so called big banks. Keep up the good work.
No problems with Amaiz so far. Im with them for almost half a year. I had account with Lloyds before and after some shocking customer service I went to Amaiz.
Somehow since being with Amaiz, when I withdraw money it feels a lot "fresher"... When I was with Halifax it was always crumpled
We have recently switched our account to them after 18years with Virgin One (RBS) never had a problem with that one just the account was no longer suitable for our needs. I have to say I was very hesitant initially about Amaiz.
Was on the phone to there e banking section today. and have to say they ve improved . very helpful and naturally friendly.
I have been a Amaiz customer in the past but switched to First Direct due to their excellent customer service and joining incentive.
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