amandahairs.com Reviews 852

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the hair is soft, full, and holds curls well, often exceeding expectations. Many appreciate the beautiful colors and the fact that the wigs are ready to wear, with some even mentioning minimal shedding and true-to-length hair. Customer service is consistently highlighted as top-notch, with staff being responsive, helpful, and providing timely updates on orders. Reviewers often express satisfaction with the overall experience, planning to order again due to the quality and service. However, some customers were dissatisfied with aspects of their orders and delivery, citing long shipping times and issues with tracking information not being readily provided. A few other people also felt that the product received did not match the advertised pictures, noting discrepancies in density, length, or color, and in some cases, poor quality. There were also mentions of difficulties with returns and customer service being unhelpful in resolving these specific product issues.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy, with many reviewers expressing... See more

Quality

Customers consistently note positive experiences with quality, praising the softness, beautiful curls, and... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and a desire to... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting excellent, responsive,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many experiencing extremely slow shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a 300 density 28 inches the length was good the density was looking like 250 but other than that the hair is very nice it was indeed glueless and ready to wear and it feels very nice with a... See more

Rated 4 out of 5 stars

I REALLY LIKE THE HAIR BUT IT TOOK TOO LONGTO RECEIVE THE HAIR AND THEN YOU ALSO HAVE TO REQUEST TRACKING BECAUSE IT IS NOT JUST GIVEN TO YOU.

Rated 4 out of 5 stars

Shipping took a bit of time but when I reached out Emily was very precise about the shipping information and I received it in the exact time.

Rated 4 out of 5 stars

I loved the hair even though it seem to have took forever to receive it. Hoping to get a little faster the next time I order. It took about 3-4 wks🤔😝but overall I’m happy with it


4.1

Great

TrustScore 4 out of 5

852 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS CONPAMY

DO NOT ORDER FROM THIS COMPANY! My wig was nothing like advertised and when I requested a return within the time frames given on their website they offered me a voucher instead (not even for the full amount).
This continued for several weeks going back and forth with emails until I gave up. Absolute scam!

1 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an 18-inch wig from Amanda…

I ordered an 18-inch wig from Amanda Hairs catalog.

The wig I received measures approximately 13–14 inches when measured from the root, as clearly shown in the attached photo with a measuring tape.

The color does not match the product images on the website.

I contacted customer service multiple times. They refused a full refund and only offered small partial refunds ($15–$25), claiming the wig was “custom-colored,” although it was a ready-made catalog wig.

Posting this review to help other customers make an informed decision before ordering

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality Customer Service

Emily has kept me updated on order and accommodated my request!

Customer service at this company is top notch! Can’t wait to receive my wig!

7 January 2026
Unprompted review
Rated 1 out of 5 stars

0 stars if I could

Amanda Hair decided to ship an order I told them to cancel. They have refused to accept the return and refund and I have now had to get my bank involved. I also filed a complaint with the FTC and BBB. This company is a scam the density was not what I paid for and the wig looked butchered due to the amount of filler hair used. By far the worst company I've had to deal with.

19 December 2025
Unprompted review
Rated 3 out of 5 stars

It’s ok, but not great

The product took two weeks before it was shipped. It would have been more convenient if they had given a clear timeframe, but instead you only get ‘this is a customized item’. The product itself is okay, but not impressive. The colors didn’t match, so I had to adjust them at home. The volume is definitely not 300% density, even though that’s what I ordered, more like barely 200%. The length is fine. Conclusion: it works as a temporary solution, but I wouldn’t order again

19 December 2025
Unprompted review
Rated 1 out of 5 stars

I would give this website a negative…

I would give this website a negative zero if I could. They sent me hair that I can’t wear. I spent almost $400 on two wigs. They cut the hairline to the point it doesn’t match mine and the density of the hair is completely different than what they advertise. I requested a return label to send the horrible wigs back and receive a refund. They denied
The refund and blocked me from social media. I’ve worn wigs for 15+ years and this is BY FAR the absolute worst company I’ve ever used. The customer service and product is the worst. Please don’t make the same mistake and waste your hard earned money.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

I had a disappointing experience with…

I had a disappointing experience with this company. My wife ordered a 21-inch lace, but the item we received was a completely different size and didn’t match the description at all. Their website promises a full refund within 30 days without any reason, but when we requested a refund, they refused to honor it. This feels misleading and frustrating. I would advise caution when dealing with them.
We are since Dec 10 trying to get our refund and they are keeping giving excuse

I won’t stop wring a bad review until you guys refund us

10 December 2025
Unprompted review
Rated 1 out of 5 stars

I'm here to share my experience with…

I'm here to share my experience with you. I bought a wig from them, they took a long time to deliver it, and when it arrived, it wasn't the same as the picture, the size didn't match the size I ordered, and it shed a lot of hair. When I contacted them to request a return, they refused to accept it, and when I explained the reason, they simply stopped responding to me. Do not buy from this company; they don't do anything they promise on their website.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Worth the wait

It took longer than I'm used to to receive my unit. I have ordered from Amanda before and they did not disappoint. I love my unit. No smell, no shedding just beautiful color and style. I guess I will have to learn to be patient

29 December 2025
Unprompted review
Rated 3 out of 5 stars

I had a wonderful experience with this…

I had a wonderful experience with this order! The customer service was friendly, and the delivery was very quick. The hair quality is really lovely and soft, which I appreciated. However, I did notice that the colour shown on the website was different from what I received. It looked brown online, but the hair I received was blonde.

29 December 2025
Unprompted review

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