amandahairs.com Reviews 854

Due to logistics, I was unable to receive the wig I purchased in time for my event. However, I experienced a high level of professionalism and communication throughout the refund process.

Alisha was great - she help me during a rush hour . I had ordered my hair for my upcoming wedding and I was so worried about the time it will get to me . Alisha assured me not to worry she will make sure it arrived on time . I reached out and she always respond with that assurance . I received my dream hair not just on time but a very beautiful hair . Thank you Alisha for all your help and great service 🥰🥰🥰

The unit is by far one of my favorites. The hair is so soft doesn’t tangle too much, easy to put on a go. the one I got didn’t have the drawstring and was a little small. It would be great to have a more versatile size for us big heads but honestly it’s worth it . Customer service was pretty good too.

Just received my wig and she is gorgeous!! The first "put on and go" wig that I've purchased that I didn’t need to cut the lace. My wig had a customized color, so shipping took about 2 weeks. Customer service was very responsive and replied to my queries within a few hours. I was skeptical because of the price ($89 for a 14" loose wave, balayage brown color), but I am so happy that I made the purchase. I will be ordering from Amanda Hair again!

The hair is super soft and holds curls really well I was disappointed when I ordered a loose wave wig 26inches and received a lightly curled wig that was not loose wave and they also only offered me a 15$ discount on my next purchase when I offered to return however the hair is really good and the lace is good also I’ve added heat to the hair and it’s the same amount of softness as it was originally 2 weeks ago I’m not sure how it’s going to do after a wash but overall even with the wrong wig being shipped to me it’s a good quality wig. I definitely would prefer to receive the correct wig next time especially if I’m ordering something that is supposed to have extra density and a different curl pattern what I got was cool.

UPDATE: To their reply. I've sent 9 emails asking for the return procedure, and they keep sending different ways to try this and that with the wig. I only want to get a refund. I have no use for the wig. The cap is small, and the lace is not 13 inches from ear to ear as described. It should not be this hard to get a refund when your website says "for any reason".

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I am very disappointed with my experience with this company. I ordered a highlighted curly wig online because the photos and videos looked beautiful. The shipping was extremely slow and took almost a month to arrive. When I reached out to customer service, I was told the wig was “custom made,” so I decided to wait because I really wanted the wig.

Once the wig arrived, I immediately noticed it was much smaller than advertised. It was supposed to be a 13x4 frontal lace wig, but it does not fit sideburn to sideburn and feels much smaller, closer to a 9x4. The wig has never been worn because it simply does not fit correctly.

I contacted customer service multiple times requesting a refund. Instead of honoring their own return policy, they kept telling me to get the wig professionally installed. There is nothing wrong with my installation skills, the wig itself is too small and not as advertised. I even sent them screenshots of their website stating they offer a full refund within 30 days, no questions asked. Since then, they have stopped responding to me.

This is actually my second purchase from this company. The first wig I purchased last year was also not the same color as advertised online. It was supposed to be ash blonde but arrived bleach blonde. I chose not to complain and kept it anyway. Unfortunately, this second experience, combined with the poor customer service and refusal to honor their refund policy, has left me extremely dissatisfied.

The wig itself may look nice visually, but customer service and honesty matter. I am only asking for the refund they promised on their own website. Because of this experience, I can only give this company 1 star.

Received quickly nice quality

Great customer service and beautiful, quality products. Definitely will be buying again soon!

Good quality hair minimum shedding very soft no smell will order again

Emily was so helpful ! Her customer service skills are superb! I had questions about my order and she was very quick to respond with answers to my questions. Truly an amazing associate to have on your team .

Definitely a great experience, if there is a problem they are quick to resolve it and give solutions. Let talk and the quality of the hair, it soft, long and of good quality. Definitely buying from them again, again, again and again

This bob wig is everything! Highlights in the front are so cute and the straight hair is very sleek. Definitely the perfect "throw on and go" hair for when I'm in a rush.

Love this hair so much!! I was afraid of the cap not fitting since I have a really small head. But the rep contacted assured me that it would be fine and if not to contact her back. When I received the hair it immediately gave me heart eyes and fit perfectly!! I will definitely order from this company again ❤️

I was nervous ordering after seeing mixed reviews online, but my wig actually came looking really decent. I still have braids in so I haven’t installed it yet, but the hair feels soft and looks good so far. I also reached out to them through Gmail and Instagram, and they were very responsive and reassuring, which honestly made me feel calm. Their customer service is really good.

I love the colors and how fast it shipped

Trouble with delivery FedEx left my package outside, but once I received my wig it’s curl pattern is fire and the texture is awesome

The highlight color wig looks great and is very full. The curls were a bit tight when I first pulled it out the box though. Had to spend some time fluffing it to get the right volume. Still happy with it.

A month in with this cherry burgundy wig and it's still performing. No tangling issues and the color didn't fade after I washed it. Minimal shedding too which is great for a wavy unit.

Beautiful hair great customer service I bought 3 wigs so far !!

Emily was very helpful with customizing my order and quick to respond to my email...
Thank You for your help Emily