Amazoker Reviews 

29
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Privacy and security issues. Amazoker wants me to give them my Amazon account password to sign into my account and this is not a secured method. Also, they want me to give them access to my computer u... See more

Company replied

Rated 5 out of 5 stars

Amazoker team was able to provide a concise bullet point list of what I need to do to improve my account. I am surprised by their willingness to offer me so much advice at a very reasonable price. I... See more

Rated 4 out of 5 stars

Well, my account has been reinstated after 4 months! It's not quickly as I expected but I think the time partly depends on Amazon support team. Thank you Amazoker to support, stand by me and help m... See more

Company replied

Rated 5 out of 5 stars

Thank you Amazoker team to help me reinstate my account. My account has been deactivated in July because Amazon assume that I own another account. Amazoker team help me to reinstate after one month.... See more

Company replied

Company details

  1. Ecommerce solution provider

Written by the company

Amazoker is founded to provide Amazon Sellers with Amazon Appeal Service, Account suspension appeal in recovering, protecting and developing Selling on Amazon!


Contact info

3.2

Average

TrustScore 3 out of 5

29 reviews

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No recent history of asking for reviews

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3.2

All reviews

(29)

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Rated 1 out of 5 stars

Privacy and security issues

Privacy and security issues. Amazoker wants me to give them my Amazon account password to sign into my account and this is not a secured method. Also, they want me to give them access to my computer using the app ANYDESK which is another method of security issues. I feel uncomfortable giving anyone access to my passwords and to my computer.

5 February 2024
Unprompted review
Amazoker logo

Reply from Amazoker

Hello. To proceed with the appeal to unlock the account, we need access to the seller's account to assess the level of violation and devise a detailed response plan.
There are 3 ways to access and check the account:
1. Directly logging into the main account, requiring login credentials.
2. In case the account owner wants to secure their information, we can check through anydesk, ultra viewer, and the account owner will still be monitored and have full control over the account.
3. Permission to access specific features of the account.
With options 2 and 3, the account owner does not need to provide any login information, and there is no risk to your account.
We sent a permission guide file via email to you but have not received any response from you.
If you wish to restore the account, agreement from both parties is required. We assure no harm is intended, and no services have been provided to you yet.

Rated 3 out of 5 stars

Excellent customer service!

Excellent customer service!! Amazoker helped clarify many questions I had regarding. The appeal is also extremely detailed although it seems a bit confused for me.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

good service, dedicated team

Amazoker team was able to provide a concise bullet point list of what I need to do to improve my account. I am surprised by their willingness to offer me so much advice at a very reasonable price. I got their invitation to review their service on Trustpilot for a long time ago, but I missed their email.
Currently I am working with them to optimize my listing and I think I should post a review to support their hard work and express my appreciation with their team.
I recommend Amazoker for sure.

12 May 2022
Rated 5 out of 5 stars

Down-to-earth staff and efficient service

A service with the most scrupulous approach I've ever seen. Before taking the responsibility, the staff have a very extensive question list to get to know in details about the cases in my shop. All the solutions are based on the real situation of my shop and the staff are very clear in what they could do. Honest, helpful staff and very efficient in solving cases.

21 February 2022
Rated 4 out of 5 stars

Trust and quick

This is the first time I use service of Amazoker to resolve my trouble with related issue. So great when the took my account back. They are enthusiastic and trustful.

11 February 2022
Rated 3 out of 5 stars

Slow reply

I decided to contact Amazoker to use their service after my account was deactivated due to Related Violation. Unacceptably, they made me wait for 8 hours to receive their advice while I really needed to solve my problem quickly not to affect my sales. I understand that the reason can be time zone difference but they are professional and they can't reply customer so slowly. Luckily, my account was successfully reactivated. If not, it was the final time I used Amazoker's service.

26 January 2022
Rated 4 out of 5 stars

Excellent service, 100% recommend

My problem was resolved quickly and accurately after 3 days after the first submission in August if I remembered right. I was headache-free and so delighted. It's worth every penny. Thank you from the bottom of my heart. Keep up the good no excellent work. Love you guys.

22 January 2022
Amazoker logo

Reply from Amazoker

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Rated 5 out of 5 stars

Quick response and well-communicated

I'm happy to work with your service. I got approved for the brand Gramercy Kitchen Company quick and easily! Easy process and great communication.
Though it is a little investment, it is well worth your time and effort.

19 January 2022
Rated 4 out of 5 stars

Good service, go with customer till the end

Well, my account has been reinstated after 4 months! It's not quickly as I expected but I think the time partly depends on Amazon support team.
Thank you Amazoker to support, stand by me and help me to reactivate my account for months, although I dont know why my account is related to account Ode**.
Great experience. Reasonable price for their service.

6 January 2022
Amazoker logo

Reply from Amazoker

We really appreciate you taking the time to share your rating with us. Thanks again for being Amazoker customer

Rated 5 out of 5 stars

Amazon suspect I own another account so they deactivate my account

Thank you Amazoker team to help me reinstate my account. My account has been deactivated in July because Amazon assume that I own another account. Amazoker team help me to reinstate after one month. I really appreciate their effort with my case when I become hopeless. If you get into trouble like me, try amazoker for help.
But I think you should note down all information about your account and tell them the truth. It will help more.

4 January 2022
Amazoker logo

Reply from Amazoker

Thanks for the review and for being such a great customer with Amazoker!

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