Amazon Flex Reviews 265

Signed up, passed DBS, finally the app is working. Oh guess what I live in London and they have allocated me jobs in Bristol. Asked customer service to update my region and they said there is no availability in my region and wont update it. Wont give the name of the person but he is incompetent.
Why do they waste our time, allowing us to sign up, do a background check, submit all the documents then give us locations over 100 miles away. Guess I will move home as that is probably more practical then amazon actually updating my address. Usless customer service

In last 3 weeks i trying to change my region, unfortunately they not answer any more, there is problem because, not possible to complain them. In my region they looking for new drivers, but old driver can’t change address…. I don’t know or they know how to do it

Terrible experience with amazon flex. Everything is different than what it seems to be or what Amazon claims. Do not believe the saying “earn £13-15 an hour. This is a big disguised lie.

Amazon trying to enslave drivers and work for them almost free of charge. Do not risk your mental health, do not risk your physical health and do risk getting an accident with your car. Because it does not worth it.

Please listen to what I wrote. If all drivers stop then this scams and lies will come to an end. They will need drivers and will must accept the real pay they have to make to the drivers. The real pay that drivers deserve. But now they got plenty of drivers and Amazon set rules, change rules, punish drivers and you have no say in the most important job of Amazon done by you.

Please please please do not buy their lies. Do not deliver and get them need us and then treat drivers fairly.

Poor pay trick you with 13£ hour after 100 miles of driving and wasting 4 hours you make around 22£.
10 fuel + use of your car internet Mobile phone .
I think you hardly make around £3 to £4 an hour mostly people working there who are on benefit and making some extra cash on the side.
It's only worth for them frauds.

I just started driving for Amazon flex and it’s a great way to earn extra cash in time for Christmas, regular slots plenty of work to choose from got paid on time and first day had a issue with the app used the email system they were very helpful and sorted it straight away, staff at Manchester are very polite and helpful some went out of their way to help me as they could see I didn’t really know what I was doing, if you enjoy driving then why not make extra cash if u don’t like driving then u will hate it

Firstly, if you have a nice car that you don’t want getting damaged, do not deliver for Amazon. Some of the routes are down bumpy farm trails in the middle of nowhere. Some routes you have to stop on main roads with nowhere to park. I marked by BMW several times. The farm routes were the reason I chose not to deliver once it got dark, it’s actually quite dangerous. Highly discourage new drivers to do that at all. Stick to day blocks.

I’m going to be honest, at times it was actually alright when you get decent routes where it’s just residential houses. It’s good exercise and you can finish your block relatively quickly. That being said, the bad blocks definitely outweighed the good ones. So many dodgy routes, where you’re in the middle of nowhere, just to deliver one envelope. The customer support are 9/10 really rude. Okay if you want to do a couple blocks a week for extra money, but if you start doing it regularly like I did, you’re quickly start hating Amazon lol.

Good luck.

Disgusting pay! In London u have 2hours blocks £26 . U get between 4-6 stops during this blocks with each stop 4-8 parcels. So u carry 25-35 bags in your car. The stops usually are anything between 5-12 miles radius from the depot. After 2 hours block u ll have probably done around 15-30 miles depending on day. People order alot of crates of water so u have to carry it upstairs. Those two hours are not worth the hassle plus petrol which u need to pay yourself. Avoid avoid avoid! The reason why anyone can join Amazon flex today and start driving is because there's constant rotation of people as most leave after few weeks.

Treatment and respect for drivers by Amazon in general is very bad I used to really enjoy delivering and the ground staff are pretty decent and helpful however the Driver Support are simply terrible and challenging them they DO NOT like and will get you in different ways.
They recently I did not deliver a few parcels due to the hour of my block 7pm and they had on my route a school and business which had closed Amazon expected them to be delivered sorry that would mean an unnecessary trip to a closed location and return to depo they appear to give increase amounts then like you to waste the fuel and time.
They have no regard for drivers wellness and safety they are very good at pretending and will show the public and false advertising.
They restrict your account if you do not accept and simply allow scams to be done and drivers penalised for the customer making false claims
Never ever again

Worst company ever. If i could give negative stars i would.

First off- they should show you the itinerary beforehand. That way, you can decide if you want to run that block. 80% of the time you get sketchy unsafe areas, get taken to the middle of nowhere. It's a nightmare. Being a woman makes it harder, constantly hollered at by men. Constantly looking over your shoulder, wondering if you're going to get mugged, raped, killed or all 3. I solute anyone who works the night shifts. It's scary enough during the day.

2nd- wear and tear on vehicle. They have you driving all over- sometimes 40 minutes plus, So not good if you own a vehicle that guzzles gas. Luckily i don't but that would be a big issue if you do.

3rd- customers don't tip. Customers are lazy, rude, expect everything like yesterday, and will treat you like a slave. Lots of manual labor. Most blocks consist anywhere from 35 to 45 packages- lots of pop and water cases. Delivering to apartments sucks especially downtown Milwaukee. Sometimes customers will meet u at the entrance other times their inconsiderate and if they really are i'll just leave the packages at entrance because well come on, help eachother out don't be a such a dick.


5th- people drive like recklessly on the road. So if u hate being on the road as it is- this will be a nightmare. I've witnessed so many accidents.

6th- if you want to continue to be controlled and be a slave by big corporations then work here.

To hell with this garbage. I worked here 2 months
I got sick of it after week 5. Not worth my mental health or safety.

the post above is clearly a scammer, i have decided not to purchase from amazon anymore, they should be sharing there fat profits with you i salute all drivers that put up with this crap and sounds illegal conditions, i am sure that if you get a block that works out you cannot fit a toilet break in that is an infringement of your rights. it's actually the last post in reviews that is Highley suspicious.

I have been a driver for 9 months I work my tail off for these people & one day after cancelling a shift (an hour and a half before like the way we are told) because I had to rush my father to hospital, i get an email stating that I did not complete my block properly. I explained to about 10 different people through email that this is a mistake as it goes on my driving history, not one person cared or even bothered to read my proof emails. They are horrible to their drivers, treated like animals while they sit in their air-conditioned offices while we are out in the heat, putting our cars through hell. There is no contact number to contact upper management for help & when they don't feel like replying to your emails anymore they just shut your conversation down even though I have proof, and it took me days just to get them to hear me.

If you want to be a slave come
to Amazon prime delivery,and you can try UBER us well, they kididing people,last tjme with Amazon prime I drive 39 miles two hours drive on heavy traffic,for 20.50 pounds, we are not a driver we are slave .

Never had an issue before , easy work decent pay for the hours if you get enhanced rates however i took a 4 hour block and only had 10 deliveries but first stop was 1 hour away, finally finished 2 hours late then had active back to depot 1 hour 45 away , over 200 miles in total and was reimbursed £31 £83 total pay less £40 in fuel , £43 for almost 8 hours work. Shocking.

If i could rate less than 1 or in negative i would.
Their email support are some of the dumbest people i have ever encountered in history of email support.
You ask them what is 2+2? Answer: Apples are red.
Ask them one thing they will give you some next bull crap.
Been asking them to remove my Region from app so i can keep looking for any vacancies available near my new home. But they just cant seem to understand or know how to do it. Now how many other people like me wants to remove their region so they can look for vacancies elsewhere but they cant do it. So many more people like myself are sitting idle, on that vacancies which could have gone to someone else if they removed me from that region.
Some Dumbest Email Support Ever!
Today i emailed again asking for same thing and they told me to call On Road support. Called them even their own lady on phone agreed with me that it was Dumb of support to give their number for this issue.
So angry they get me with their replies.

Unfairly raised down then I was let go when it was there fault. They will let you go couse they want to

Hhmm, it's sad, sitting here and reading all the reviews about Amazon. They really do not give anyone a second chance because they know the moment they kiss your ass, another person will fill that slot that very moment, and this keeps going round in an unforgiving circle.
Amazon, please be HUMAN for once and reconsider some of the situations... YOU PEOPLE ARE TOO STIFF about this flex thing. At least you can decide or put it in your policies to deactive an account maybe for a year or two! I can only say that the people managing the individual accounts are as wicked as hell and do not care about anyone.
Like the other guy wrote, they deactivate your account and no matter the explanation you make, it sounds like: even if God himself comes to explain, we will still not listen. Very wicked people with no sympathy for no one.

Amount of time swiping works out to less than minimum wage

On their waiting list for the last 15 months never updated me once Regarding my application, very unprofessional

Just like majority of the reviews on Amazon Flex, I had a similar issue.
I was working with them for under 2 months, making excruciatingly long deliveries & travelling to far depots because they didnt want to offer me the one closest to my area. I made a number of complaints about their check in & out system as it would check me in & say I'm late once I picked up my packages or check me in then kick me out and cancel my shift. They did nothing with my complaints or feedback. After working double shifts both days last weekend with numbers reaching 30+ degrees, they decided to terminate me as soon as I was trying to log in & check my earnings. There was no contact prior to this but as soon as I tried to log in they sent me an email saying I was terminated. They DO NOT care about our feedback & they DONT care about their workers/customers.
This company WILL crumble in order to make space for a new & better one.

Well, Where do I even begin? The driver support doesn't help at all, they pretty much say do whatever you want, and if we terminate your contract don't blame us. The miles are a joke, they pay you £26 for a two-hour block most of that money is wasted on petrol anyway and if they send you into the centre of London, where it is a congestion zone, they don't pay the daily £15 so you basically worked 2 hours for free (like this isn't charity, I have bills to pay too you know). They will only send you where it is suitable for them, they don't care about your car or the fact that you're risking your license or your life. My contract got terminated due to me not accepting a route because my signal in the area was rubbish, the following week I got an email saying my contract was terminated because I didn't accept routes on multiple occasions which is incorrect, I TRIED to appeal it but you already know the answer to that. It is just not worth doing flex. Once you calculate all the expenses you are left with nothing, this isn't a side hustle this is charity.