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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, particularly regarding withdrawals, which were often delayed or subject to unexpected fees. Customers also reported significant issues with the website, including non-functional links and difficulties accessing their accounts or the cashier. The customer service was frequently criticized for being unresponsive, unhelpful, or difficult to reach, with many feeling they were interacting with bots rather than real people. Additionally, consumers felt the prices were too high, especially concerning the wagering requirements for bonuses and the charges for withdrawals. Some people were dissatisfied with the product, citing low winning odds and problems with games, while others found the games enjoyable and reported swift payouts.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report significant difficulties and delays... See more

Website

Clients share negative opinions on the website. Many reviewers report issues with the site being a scam,... See more

Customer service

Users describe negative interactions with customer service, often citing poor responsiveness and unhelpful... See more

Price

Consumers express strong dissatisfaction with the pricing structure, frequently citing unexpected charges and... See more

Product

Customers had ambiguous experiences with the product. While some reviewers praised the amazing games and fast... See more

Based on these reviews

Rated 2 out of 5 stars

As much as I’m enjoying the games .. withdrawing has been a bit of a nightmare.. small withdrawals went through ok .. but the minute I won a jackpot then verification process was needed.. the link th... See more

Rated 2 out of 5 stars

To much money to wager before you can withdraw, then when you do withdraw it doesn't get deposited straight away, so it's all long. Having to play all that money to withdraw such a small amount of fun... See more

Rated 3 out of 5 stars

still waiting withdrawal of £100 to bank account. Think its a bit long you have to wait. but of course when you deposit its immediate. we'll see what happens. Martin Meechan.


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling house
  4. Gambling Service

Written by the company

Spin the Mega Reel to win up to 500 free spins on Starburst! Play casino slots and instant win games. Pay by phone bill casino on Amazon Slots!


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely rubbish site

Absolutely rubbish site, it blocked me after 1st deposit then sent ID then the chat woman lucky withdrew my deposit which I didn’t ask her to and I deposited £50 but only getting £47.50. Utter garbage and scam site

18 January 2026
Unprompted review
Rated 1 out of 5 stars

Amazon slots just robbed me

Amazon slots just robbed me. promised 100% deposit match. I deposited $50 Canadian for the first time and was kicked out of the site and unable to sign back in. Customer service is leading me around by the nose and wants me to divulge names, addresses, account numbers, institution numbers. And this is just so they can track down my account. Password reset will not send you a verification email, AI chat will not transfer me to a live agent and when they do it is on average 10 minutes between every response. I played online casinos before, but this one takes the Cake for the most abrupt and in your face robbery.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Love playing the games on Amazon slots…

Love playing the games on Amazon slots I have won a fair amount since joining them and you can use you phone bill to add funds if you choose too withdrawals are swift only downside is the £2.50 transaction fee that you don’t get with other sites but iv won more on this site then others

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't install this crap

Don't install this crap. If you win a significant amount of money, the admin will simply make an adjustment and you won't get anything. Scam!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Good Games and Good payouts

I have read some bad reviews but they are very quick to resolve any issues. I have had a very good experience with their site the payout of the games is fair.i was asked to submit documents and as soon as they received them I got my money.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Generous with 1 star

Generous with 1 star, you can play and play with no bonus drops, some slots just slowly grind your funds down with no wins at all. One of the many these days who just take, take. Tut tut, Amazon slots.

12 January 2026
Unprompted review
Rated 2 out of 5 stars

To much money to wager before you can…

To much money to wager before you can withdraw, then when you do withdraw it doesn't get deposited straight away, so it's all long. Having to play all that money to withdraw such a small amount of funds and not see any of the wager. Very disappointing, frustrating and annoying bit of a con to be honest.

7 January 2026
Unprompted review

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