Website is pretty easy to use and I found what I wanted to be able to do all my underfloor heating without using a screed. There was some confusion from the wood floor fitter about using a herringbone... See more
Company replied
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See what reviewers are saying
I have used Ambient for at least ten years. Purchasing their underfloor heating mat kits. I have never had any issues with regards to the mats or programmers being faulty. They have always arrive... See more
Company replied
Very prompt service, next day delivery. Since ordering the new underfloor programmable thermostat the old one which was playing up has started to work again. I have not therefore fitted the new one bu... See more
No idea if this underfloor heating is any good as I’ve only just picked it up from the post office. A bit frustrating that the delivery could not be left in a safe place which resulted in various pho... See more
Company details
- Heating equipment supplier
- Bathroom Supply Shop
- Building Materials Supplier
- Heating service
- Home improvement shop
- Plumbers' merchant
Written by the company
Ambient Underfloor Heating is a family-run business that started in 2002 supplying underfloor heating to homes across the UK online. Since then, the business has increased to over 50 employees, operating from a 23,000 sq ft of warehouse space. Despite this growth, Ambient continues to uphold the family values to which the business was built and continues to operate through the same websites just as it did in 2002.
Contact info
Unit 16, Carnival Park, Carnival Close, SS14 3WN, Basildon, United Kingdom
- 01799 524730
- customerservices@ambient-ufh.co.uk
- ambient-elec.co.uk
4.6
Excellent
831 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very competitive with prices
Very competitive with prices, great with communication and delivery was fast and on time, would definitely recommend and will be using them again myself.
30 July 2021
Great underfloor heating products & excellent service
Great underfloor heating products, have used their ufh many times over the years, prices are very good, products are excellent, staff are friendly, knowledgeable & helpful & delivery is very quick. Excellent service
28 July 2021
Very good service
Very good service. I ordered the wrong size loose cable and was able to return it for a quick refund. (make sure you don't order too much as it can't go under fittings or br cut!)
21 July 2021
I have been buying systems from Ambient…
I have been buying systems from Ambient for at least 12 years now. They have never let me down with excellent products and consistent customer service. I never buy my underfloor heating from anywhere else.
David Corry
David Corry Interiors Ltd.
10 June 2021
Reply from Ambient Underfloor Heating
Dear customer.
Please accept our apologies for the delayed response to your email. We were closed for the bank holiday weekend. As a result there was a backlog to work through, with longer response times than normal.
Kind regards.
Customer Services.
Product arrived as described thank you
28 May 2021
Turned up the next day
Turned up the next day, can’t ask for better that, and I got exactly what I was expecting.
Many thanks
27 May 2021
No idea if this underfloor heating is…
No idea if this underfloor heating is any good as I’ve only just picked it up from the post office.
A bit frustrating that the delivery could not be left in a safe place which resulted in various phone calls and emails to get it delivered elsewhere.
10 May 2021
Good service slight hiccup with the…
Good service slight hiccup with the order but quickly resolved, good efficient service
6 May 2021
I've been using ambient for a while now…
I've been using ambient for a while now and have never had any problems,
Excellent service.
28 April 2021
Really quick thanks
20 April 2021
Prompt and well packaged delivery
Prompt and well packaged delivery. Installation very simple.
10 April 2021
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