A.M. COSMETICS LIMITED Reviews 3

TrustScore 3 out of 5

2.8

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Company details

  1. Cosmetics shop
  2. Beauty product supplier
  3. Beauty supply store
  4. Cosmetics and Perfumes Supplier
  5. Perfume store

Information provided by various external sources

Featuring: Over 1,500 product lines in areas of branded cosmetics, fragrances, skincare & associated beauty products.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

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Rated 1 out of 5 stars

Avoid them customer service awful

They charge you £24 to open account, when you find items that are profitable they are out of stock and push "alternatives" then when you spend more time to find items they don't discount the £24 as promised. While it's small money it's the principle, I emailed them nicely but they don't care and take no responsibility once items leave their warehouse, not a good company to work with AVOID.

12 June 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this company

If you are a professional organisation and like doing business with like-minded professional companies - I urge you to stay well clear of this company. Not only do they fail to provide invoices - they try to charge you when you request them. Stay clear of this company for your own good.

I spent thousands on goods with this company during the 2021/22 tax year. I stopped using them due to their incompetence in fulfilling orders.

When you sign-up for an account you are requested to pay £24 which you get in return once you place your first order. I did receive the £24 back after my first order - which was fine.

I've just had to do my end-of-year accounts and needed the invoices for 2021/22, so I tried to log in to my account (which I paid £24 to open) but because I hadn't placed an order for a couple of months I was then requested to pay a further £24. All I wanted was access to my purchase history/invoices so I could submit them for the end-of-year accounts. I had no intention of placing another order, so there was no way I was going to pay another £24 - so I contacted the team at AM requesting my invoices. The response was I would have to pay the £24 to access my account. I stated their actions are against the law - and gave them an opportunity to send me the invoices before contacting the relevant authorities. I'm still waiting for the invoices - so I had no option but to bring this to the attention of HMRC & Trading Standards. It's in their hands now.

So if you're thinking of working with this company - please avoid it at all costs. There are lots of other companies to purchase goods from - and who are a lot cheaper too.

31 October 2022
Unprompted review

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