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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues with performance, frequent crashes, and unplayable games. The pricing was also a major concern, with many feeling that the cost did not align with the poor quality and user experience. Reviewers frequently reported problems with the software and app, describing them as buggy, unstable, and difficult to use. Some people also noted issues with bent pins on CPUs and motherboards, leading to damaged components. Conversely, a few other people also felt that the equipment was much better compared to competitors and that some games ran smoothly.

What people talk about most

Product

Customers had negative experiences with product quality and reliability. Many reviewers reported issues such... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers report significant issues, such as bent CPU... See more

Price

Customers consistently express disappointment with pricing. Many reviewers feel they paid a lot of money for... See more

User experience

Users describe negative interactions with the user experience. Many report constant crashes, bugs, and... See more

Application

Reviewers express significant frustration with the app, citing constant crashes, bugs, and freezes. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

If you like torture yourself then buy an amd graphics card if you change 1 thing in the settings you better have an youtube video on your phone that says how to fix ..., please saveup some more money... See more

Rated 1 out of 5 stars

AMD is an evil company and they sent their young team to jump me after I voiced my personal opinions on the company. I have been jumped multiple times now by said AMD young team and I will not be wast... See more

Rated 1 out of 5 stars

If you are thinking about choosing NVIDIA or AMD - don't. I never had trouble with NVIDIA products and recently I decided to try AMD and bought RX 7900 XTX. For the price of it I expected a smooth and... See more

Rated 1 out of 5 stars

Absolute trash... My experience with amd in work and gaming was doomed when I bought it. Whenever there is an update for adrenaline (driver) the driver will delete itself if I start up the pc or just... See more


Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer & Accessories store
  4. Computer Hardware Company
  5. Software company

Information provided by various external sources

Explore a wide range of innovative next generation computing processors, graphics, and Immersive VR solutions by Advanced Micro Devices (AMD). Visit AMD.com now!


Contact info

  • AMD Place 1, 94085, Sunnyvale, United States

  • amd.com

1.7

Bad

TrustScore 1.5 out of 5

268 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been an Intel fan for decades but…

I've been an Intel fan for decades but...the price performance on the new Ryzen (mine being a 3800X) was too much to ignore. Completely changed my new build to AMD with PCIe 4.0 and it's been a solid performer. I am looking forward to my next AMD build. Intel better get their ass in gear!

20 August 2020
Unprompted review
Rated 1 out of 5 stars

Bought a gpu from amd rx5700xt.

Bought a gpu from amd rx5700xt.
Keeps crashing multiple times a day.
Because of a software issue
The retailer does not have tech support.
Amd does not support customers and tells me to contact gigabyte.
Gigabyte doesnt answer my request.
So 2 weeks old gpu and no warranty.
Five hundred euro gone.

24 June 2020
Unprompted review
Rated 4 out of 5 stars

I've always been a faithful user of AMD…

I've always been a faithful user of AMD since I was a child, where my first laptop had a turion CPU (I believe, it's so long ago I might be wrong). Other than that I've had the Athlon II

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

A̲M̲D̲ ̲̲̲c̲̲̲u̲̲̲s̲̲̲t̲̲̲o̲̲̲m̲̲̲e̲̲̲r̲̲̲ ̲̲̲h̲̲̲e̲̲̲l̲̲̲p̲̲̲l̲̲̲i̲̲̲n̲̲̲e̲̲̲ ̲̲̲n̲̲̲u̲̲̲m̲̲̲b̲̲̲e̲̲̲r̲̲̲+̲̲̲1̲̲̲ ̲̲̲8̲̲̲4̲̲̲4̲̲̲ ̲̲̲4̲̲̲2̲̲̲0̲̲̲ ̲̲̲0̲̲̲2̲̲̲1̲̲̲7̲̲̲

, and the Phenom II. Unfortunately, I have a intel 6700k CPU at the moment, but this betrayel can be explained due to the fact that my old computer broke down a few months before the first ryzen CPU's came out,

4 June 2020
Unprompted review
Rated 1 out of 5 stars

Impossible

The auto detect tool downloaded drivers for a 580x graphics card, my graphics card is a 390x and it has blue screened my pc
I've run every test possible and my graphics card is damaged due to this, not through my own fault
The customer service email are being very difficult in helping me, I'm at a loss and without a PC
I'm very unhappy with the fact auto detect tool messed up this bad and that I can't get help as they frankly are being quite dismissive
In the current coronavirus crisis I need my PC to work from home and I'm completely frustrated with this whole situation

19 March 2020
Unprompted review
Rated 4 out of 5 stars

AMD 𝖘𝖊𝖗𝖛𝖎𝖈𝖊 𝖍𝖊𝖑𝖕𝖑𝖎𝖓𝖊 𝖙𝖔𝖑𝖑-𝖋𝖗𝖊𝖊 𝖕𝖍𝖔𝖓𝖊 𝖓𝖚𝖒𝖇𝖊𝖗 𝖎𝖘 +''''1'' '''8''''5''''5''' 4'''8'''5 '''''0''''4''''0'''7'

I use the AMD Ryzen 5 2600X and I it's working just fine for me. I use it with an MSI motherboard and a Nvidia GTX 1060 6GB which runs the games I want at max graphics and no lag. I am very happy with my puchase.

Many say that AMD is a poor man's Intel. They're not completely wrong, it is much cheaper but you get a good processor for that price. My processor is a 3.6 GHz and I have an SSD for my windows 10 so I get a fast start up and quick responses. Chrome doesn't faze the CPU so I can't complain for such a great price.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

I've always been a faithful user of AMD…

I've always been a faithful user of AMD since I was a child, where my first laptop had a turion CPU (I believe, it's so long ago I might be wrong). Other than that I've had the Athlon II, and the Phenom II. Unfortunately, I have a intel 6700k CPU at the moment, but this betrayel can be explained due to the fact that my old computer broke down a few months before the first ryzen CPU's came out, and because I couldn't be without one for that long I had to buy it. However, I've never had any other GPU than AMD, and I never will due to the fact, that AMD does not employ shady business tactics like nvidia, and their products have never failed me. I've had the HD5750 which worked like a charm, the HD 7870 which was a beast for the money and currently an rx 480. People complain about drivers and what not, but I've heard just as many problems coming from AMD's competitors so I don't see why that's a problem, humans are not perfect and therefore neither software or hardware can be. I've always been a loyal fan of AMD and I continue to be so, I'm also contemplating on e-mailing you to get some awesome stickers for my next pure AMD build. Thanks for never letting down a gamer with a budget :-)

EDIT: Grammar and improved readability.

14 January 2020
Unprompted review
Rated 1 out of 5 stars

Seemingly unable to release finished…

Seemingly unable to release finished products, apparently use interns to write their driver software and refuse to acknowledge widespread issues with their products.

Never buying AMD again.

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Go team red!

I'm a part of team red...again. I was a member of team red during the athlon days, but amd just couldn't keep up with intel anymore. I'm back now, because the offerings from amd now are so hard to overlook. I just finished my rig and it's cool as hell, for less price than if I went the intel route.

4 January 2020
Unprompted review
Rated 4 out of 5 stars

Good customer service!

I bought an AMD product from Overclockers. Overclockers didn't supply it as it should have been and after appealing to AMD they were helpful, they went above and beyond.

Kudos to AMD customer service.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

AMD used to be a trash manufacturer

AMD used to be a trash manufacturer, but they've really been developing some groundbreaking stuff lately. Ever since Ryzen's introduction, AMD has been nothing but the best. Let me tell you some of the things that you should know about AMD vs Intel showdown.

AMD Ryzen wins in terms of core/thread count. In fact, AMD kinda forced Intel to enable more cores on their 8th gen and 9th gen Core series IN A RUSH. What happened with Intel after that? Well, of course they had to deal with heat issues. Their architectures clearly aren't as efficient as AMD.

Price-wise, it's clear who's the winner. There's no argument to be made here.

IPC-wise I believe it's still Intel even against Zen 2, but AMD has already closed the gap so much that their superior core and thread count makes you unable to feel the slight IPC difference.

Now, perhaps the most controversial of this all is the "TDP" aspect. After all, AMD and Intel measures their TDP differently. Intel measures their TDP on Idle, while AMD measures their TDP under heavy load.

What does this mean? This means that when AMD lists 95w TDP, then they really mean it. It doesn't mean that the CPU will never go beyond 95 watts, but you can be confident that it won't go too high. It means you can effectively design an efficient cooling system for your AMD CPUs without worrying about things like inaccuracy etc. etc.

Meanwhile, when Intel says 95w on their TDP, you ought to go out of your way to build a more advanced cooling system for your Intel chip because trust me when I say that Intel's actual power draw may hit 120 to even 150 watts.

So, in terms of pure power efficiency and EVEN honesty here, AMD is the clear winner. AMD is also a lot more consumer-oriented as can be seen by how simple and universal their platforms are.

Call me a red team fanboy, but I'm just stating my honest opinion here. Yep, these are my opinions, and I'm not saying that these are the truth. I just hope people would see how evil and bad Intel is and go for AMD instead because seriously, you probably won't go back to Intel once you've tried AMD.

To end this review, let me just express how much I love AMD. Ever since the first generation of Ryzen, I've been freed from Intel's clutches, and that's a great thing! I love AMD, and I probably will keep loving them for a very long time.

13 November 2019
Unprompted review
Rated 3 out of 5 stars

CPU's are amazing, GPU's don't work

BUY their CPU's they are amazing.

Avoid their GPU's. They have driver and VBIOS issues. I bought an ~£800 Radeon VII GPU from AMD and they still have not released a working VBIOS. It has been years since the release date - It's an utter joke.

6 November 2019
Unprompted review
Rated 1 out of 5 stars

Not recommended

Worst GPU, I bought it in march 2019, crashes about 1-2 hours of game time, very annoying, dont recommend their gpus, I am not sure about their cpus since I have an intel. Support is terribe, they never answer anything.

I may change my mind if I can fix the constant crashing, but at the moment, I rate it bad.

1 November 2019
Unprompted review
Rated 1 out of 5 stars

Called AMD support to check the status…

Called AMD support to check the status of my Processor and get sent to the HQ in California. I tell them they never gave me a name to check in with because AMD goes off of First and Last name. They then tell me to contact the person I sent the part to which I just told them I never got and the email I got an email from noreply@amd which i told them and they still told me to use the persons email that got my part. They were extremely rude and not helpful at all. Then when I asked to be transferred to sales which they recommended they said okay and hung up on me. This is by far the worst customer service I have ever dealt with.

28 August 2019
Unprompted review

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