America First Healthcare Reviews 

759
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 612 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for providing exceptional customer service, noting that agents are incredibly patient, kind, and knowledgeable when guiding them through various healthcare options. Consumers emphasize that the team communicates clearly, ensuring that individuals fully understand their policies while successfully helping them discover affordable coverage that perfectly fits their specific family needs. Some reviewers were not happy with initial sales approaches and felt skeptical at first about dealing with representatives before ultimately receiving helpful and professional assistance. A few people also mentioned initial concerns regarding high costs before discovering that the available plans aligned well with their personal budget requirements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing agents as knowledgeable, patient, and... See more

Customer service

Users describe positive interactions with customer service, noting that agents are patient, attentive, and... See more

Service

Reviewers mention positive feedback about service, noting that agents make finding health insurance virtually... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and affordable... See more

User experience

Consumers find user experience to be positive, highlighting how helpful and patient the support agents are.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Christian Orellana was the biggest blessing. He took what typically is a stressful situation, figuring out health insurance plans, and made it virtually seamless. I was spear heading new... See more

Company replied

Rated 5 out of 5 stars

Omid is amazing! I first reached out probably over a year ago, then flaked on Omid when he tried contacting me. But, every month or so I’d get a text from him to see if I was still interested. I procr... See more

Company replied

Rated 5 out of 5 stars

I had the daunting task to seek out health insurance and discovered this company on IG so thought I'd give it a go. Jayden Sotolongo had his work cut out for him when he answered my inquiry! Imo he we... See more

Company replied

Rated 5 out of 5 stars

Five star review for Omid Salehi for outstanding customer service from the very first call. Omid was such a blessing to work with throughout the entire process of selecting insurance plans for our fam... See more

Company replied


Company details

  1. Health insurance agency

Written by the company

America First Healthcare is a private insurance agency that helps freedom-loving Americans protect their American Dream. People choose America First Healthcare because we have shared values, better coverage and better rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(759)

622 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend David Duarte

I worked with David Duarte. He was very knowledgeable and made me feel very comfortable. He reached out to me via email to set an appointment to discuss my needs and the following day he showed me what he found.

He explained everything and sent me copies of the documentation. He was very thorough. I would definitely recommend him to others looking for insurance in the marketplace.

9 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Desiree! We’re pleased to hear that David Duarte provided such knowledgeable, thorough, and professional support throughout the process. His dedication to understanding your needs, clearly explaining your options, and providing helpful documentation reflects the level of care we strive for at America First Healthcare.

We appreciate your recommendation and are grateful that David made the process comfortable and easy to navigate. Thank you for trusting America First Healthcare with your healthcare coverage needs!

Rated 5 out of 5 stars

Kaori was a fantastic agent primed to…

Kaori was a fantastic agent primed to help me with the right coverage. Before the call, he provided me with a thorough menu of options. Worked around my busy life and schedule. We talked math and he didn’t sell me on the highest plan - he just aligned me with my budget and where I needed to go. Awesome stuff!!

11 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Nicolas! We’re delighted to hear that Kaori provided such thoughtful and personalized support throughout your healthcare journey. His commitment to understanding your budget, explaining your options, and helping you choose coverage that truly fit your needs reflects the level of care we strive for at America First Healthcare.

We appreciate you recognizing Kaori’s honest and no-pressure approach. Helping clients make informed decisions based on their individual goals not simply selecting the most expensive option is exactly the kind of service we aim to provide.

Thank you for trusting America First Healthcare, and we’ll be sure to recognize Kaori for the exceptional service he provided!

Rated 5 out of 5 stars

Caleb was amazing

Caleb was amazing. He explained everything. He made sure that I understood everything. He kept me under my budget.

12 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We're so happy to hear that Ruth! Thank you for sharing your amazing experience with Caleb!

Rated 5 out of 5 stars

Kaori Provine saved my family...

We've worked with a health share for years. While it's been a blessing in many ways, we just couldn't continue fighting with providers who refuse to bill them. Not only did Kaori Provine find us actual insurance, but at a more affordable price. His knowledge was unbelievable. He was the utmost professional and left us reassured if we ever need more assistance he is there for us. That man deserves a raise! Thank you, Kaori!

8 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Justin! We’re so grateful to hear how Kaori Provine helped make such an important transition easier for you and your family. Navigating healthcare options can be challenging, and we’re thrilled that Kaori was able to provide knowledgeable guidance, find a solution that better fit your needs, and give you confidence moving forward.

Kaori’s professionalism, dedication, and commitment to being there for his clients truly reflect the level of care we strive for at America First Healthcare. We appreciate your kind words and are so glad he was able to provide the support and reassurance you needed.

Thank you for trusting America First Healthcare, and we’ll be sure to recognize Kaori for the outstanding service he provided!

Rated 5 out of 5 stars

Very good and helpful experience

Christian was very available, very patient, and went above and beyond to answer all of my questions and concerns in order to get me a plan that converted all of the bases. I appreciate all of his help and time greatly!

11 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Suzanne! We’re thrilled to hear that Christian provided such dedicated, patient, and attentive support throughout the process. His willingness to answer your questions, address your concerns, and go above and beyond to help you find a plan that met your needs reflects the level of care we strive for at America First Healthcare.

We truly appreciate your kind words and are grateful that Christian took the time to make sure you felt confident and supported in your decision. Thank you for trusting America First Healthcare with your healthcare needs!

Rated 5 out of 5 stars

Great Experience!

Davide was honest, helpful, patient, and polite. He explained options, he genuinely listened carefully to my needs, and he did not pressure me into a more expensive Davide’s attention to detail as well as his commitment to clear and consistent communication created a seamless process.

9 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Laurie! We’re so pleased to hear that Davide provided such honest, helpful, and thoughtful support throughout the process. His commitment to listening carefully, explaining options clearly, and ensuring you felt comfortable with your decision reflects the level of care we strive for at America First Healthcare.

We truly appreciate your recognition of Davide’s attention to detail and communication. Providing a transparent, no-pressure experience is important to us, and we’re grateful that Davide helped make your healthcare journey smooth and stress-free. Thank you for trusting America First Healthcare with your coverage needs!

Rated 5 out of 5 stars

Daniel D

Daniel D. was amazing! He listened to the needs of my family, found policies that fit my expectations, and explained everything thoroughly. The policies were quickly executed! Great communication! Highly recommend working with him!!

1 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Britainy! We’re delighted to hear that Daniel D. provided such excellent support and took the time to understand your family’s needs. His ability to find suitable coverage options, explain details clearly, and maintain great communication throughout the process reflects the level of service we strive for at America First Healthcare.

We appreciate your recommendation and are grateful that Daniel helped make the process quick, smooth, and stress-free. Thank you for trusting America First Healthcare with your family’s healthcare needs!

Rated 5 out of 5 stars

A huge thank you to agent Ryan Gomes…

A huge thank you to agent Ryan Gomes with America First Healthcare. After my experience, I'm positively glowing with excitement. Not only was he excited to help me, he was excited to share great rates with me. He is kind, thoughtful, and explained everything to me in a way I would understand. Thank you, thank you Ryan for being such a sweetheart and a huge help!!

8 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your wonderful experience Mary! We’re thrilled to hear that Ryan Gomes provided such kind, thoughtful, and enthusiastic support throughout your healthcare journey. His dedication to explaining your options clearly, helping you understand your coverage, and making the process a positive experience reflects the level of care we strive for at America First Healthcare.

We truly appreciate your kind words and are grateful that Ryan was able to help you find great value while providing the support you needed. Thank you for trusting America First Healthcare, and we’ll be sure to recognize Ryan for the exceptional service he provided!

Rated 5 out of 5 stars

I was so unsure about insurance

I was so unsure about insurance. Kaori Provine was just a huge blessing with ALL my questions and made the process SO much easier! Thank you so much!

7 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We're very happy to hear that Melinda, thank you for sharing your experience with Kaori!

Rated 5 out of 5 stars

Spoke with Ismael

Spoke with Ismael. He listened intently to my situation, explained who they were and searched for possible matches. Unfortunately, the plans were more expensive and advised me to stay with my present plan. He even shared his screen to prove what he was telling me. Will definately keep his number on file. Thank you for your time.

5 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Troy! We’re grateful to hear that Ismael provided such honest, attentive, and transparent guidance. His willingness to listen carefully, explore your options, and recommend staying with your current plan when it was the best choice truly reflects the client-first approach we strive for at America First Healthcare.

We appreciate you recognizing Ismael’s honesty and dedication to helping you make an informed decision, even when it didn’t result in a change of coverage. Thank you for trusting America First Healthcare, and we’re glad Ismael was able to provide valuable support and peace of mind!

Rated 5 out of 5 stars

Jared Krause was extremely patient

Jared Krause was extremely patient, kind and knowledgable during the entire process. I will for sure be sending many people his way!

6 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We're very happy to hear that Marcella, thank you for sharing your experience with Jared!

Rated 5 out of 5 stars

Ishmael Omari is the BEST advisor you…

Ishmael Omari is the BEST advisor you could ever meet! I love his passion for helping people like me find the most beneficial and affordable healthcare plan! I highly recommend giving Americas first healthcare a try!

3 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Love! We’re thrilled to hear that Ishmael Omari provided such passionate and dedicated support while helping you find a healthcare plan that fit your needs and budget. His commitment to helping clients understand their options and find meaningful solutions truly reflects the level of care we strive for at America First Healthcare.

We appreciate your kind recommendation and are grateful that Ishmael made your experience a positive one. Thank you for trusting America First Healthcare with your healthcare needs!

Rated 5 out of 5 stars

David was absolutely wonderful!

David was absolutely wonderful! He helped us figure out exactly what was right for us, didn’t upsell us on anything we didn’t need, and he was truly a pleasure to work with and speak to!

1 June 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We're very happy to hear that Samantha, thank you for sharing your experience with David!

Rated 5 out of 5 stars

Carlos and Colby were so helpful

Carlos and Colby were so helpful and explained everything to me. They made sure I understood my options and explained special details to me. I was treated like a longtime friend.

25 June 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We're very happy to hear that Lisa, thank you for sharing your experience with Carlos and Colby!

Rated 5 out of 5 stars

Best in the business!

Best in the business!

2 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We're very happy to hear that Kel, thank you for sharing your experience!

Rated 5 out of 5 stars

Daniel DuBay was the most professional…

Daniel DuBay was the most professional and helpful person I have ever come across. Not only helping me to get the insurance I needed (and not what I didn’t) but when the insurance site gave me issues, he answered my questions and helped me solve the issues within minutes! Not days! Thank you so much Daniel! You absolutely rock!

2 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your wonderful experience Dawn! We’re thrilled to hear that Daniel DuBay provided such exceptional and professional support throughout your healthcare journey. His commitment to understanding your needs, helping you find the right coverage, and quickly resolving any issues that came up reflects the level of care we strive for at America First Healthcare.

We appreciate you recognizing Daniel’s responsiveness, knowledge, and dedication to making the process as smooth as possible. Providing timely support and ensuring our clients feel confident and taken care of is always our goal.

Thank you for trusting America First Healthcare, and we’ll be sure to recognize Daniel for the outstanding service he provided!

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Caleb Childress. The conversation started after I learned of an upcoming job transition. He took the time to understand the needs of my family, answer my laundry list of questions, and provide numerous options. I got an education beyond my expectations and have so much peace in mind going forward.

25 June 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Sam! We’re grateful to hear that Caleb Childress provided such knowledgeable and thoughtful support during your job transition. Navigating healthcare changes can be overwhelming, and we’re glad Caleb took the time to understand your family’s needs, answer your questions, and provide options that gave you confidence moving forward.

We truly appreciate you recognizing Caleb’s dedication to educating and supporting his clients. Helping families feel informed and at peace with their healthcare decisions is exactly the kind of service we strive for at America First Healthcare.

Thank you for trusting America First Healthcare, and we’ll be sure to recognize Caleb for the exceptional care he provided!

Rated 5 out of 5 stars

Ryan Carion was an absolute joy to work…

Ryan Carion was an absolute joy to work with. He was very patient and explained in detail every questionI I had. He explained the policy thoroughly to make sure I was aware and informed. I cant speak highly enough of him. He is a very kind young man. Absolutely 5 star service.

2 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your wonderful experience! We’re delighted to hear that Ryan provided such patient, thorough, and thoughtful support throughout the process. His commitment to answering your questions, explaining your policy clearly, and ensuring you felt informed reflects the level of care we strive for at America First Healthcare.

We truly appreciate your kind words about Ryan’s professionalism and kindness. Helping clients feel confident and comfortable with their coverage decisions is always our goal. Thank you for trusting America First Healthcare, and we’ll be sure to recognize Ryan for the exceptional 5-star service he provided!

Rated 5 out of 5 stars

My agent went above and beyond to find…

My agent went above and beyond to find coverage that works for us and that is affordable. He was helpful and I never felt pressured to buy. I had spent several hours on the phone with other companies and I was feeling discouraged with what I was hearing from them. America First was my last call for the day and it paid off. Very easy to work with
I would highly recommend if you are looking for private coverage. Ask for Declan. He's the man!!

2 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Jennifer! We’re thrilled to hear that Declan provided such helpful, patient, and pressure-free support while helping you find affordable coverage that worked for your needs. His commitment to listening, understanding your situation, and making the process easy reflects the level of care we strive for at America First Healthcare.

We’re so glad your final call of the day turned into a positive experience and that Declan was able to provide the guidance and reassurance you were looking for. Thank you for your recommendation and for trusting America First Healthcare with your private coverage needs. We’ll be sure to recognize Declan for the excellent service he provided!

Rated 5 out of 5 stars

Paulo got everything done in a timely…

Paulo got everything done in a timely professional manner, treated me like an individual and not just a number in line. Made it quick and easy and was very knowledgeable. Would recommend to everyone I know who needs him.

2 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your experience Brandon! We’re thrilled to hear that Paulo provided such professional, efficient, and personalized support throughout the process. His commitment to treating you as an individual, taking the time to understand your needs, and making the experience quick and easy reflects the level of care we strive for at America First Healthcare.

We appreciate your kind words about Paulo’s knowledge and dedication. Helping clients feel valued, informed, and supported is always our goal. Thank you for your recommendation and for trusting America First Healthcare with your healthcare needs!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look