It's difficult to rate our experience since the installation is incomplete due to backorder on temperature sensors. Plus the wrong motion sensor was installed. Plan is to install the correct motion s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It's difficult to rate our experience since the installation is incomplete due to backorder on temperature sensors. Plus the wrong motion sensor was installed. Plan is to install the correct motion s... See more
Company replied
Install was seamless and your employees are top notch and professional. It was a pleasure working with them on our new office project.
Company replied
Great customer service and technical excellence! We use the NH and MA branches of American Alarm and they are great!
Company replied
Management & Installers
Company replied
Written by the company

American Alarm – Local Security Company Serving New England Since 1971
American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.
We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve.
Residential and Commercial Security Services
American Alarm designs, installs, and monitors customized security systems for:
• Single-family homes and apartments
• Small and mid-sized businesses
• Large commercial facilities
• Multi-location businesses
• Public institutions
• Private institutions
• Government buildings
We hold federal and state security clearances for government projects.
Our integrated security solutions include:
• Intrusion detection systems
• Burglar alarms
• Access control systems
• Keycard and credentialed entry systems
• Digital video surveillance (CCTV)
• Proactive video monitoring (AVM)
• Fire alarm systems
• Life-safety systems
• Environmental monitoring
All systems are monitored 24/7 by our professional monitoring team.
24/7 Alarm Monitoring and Rapid Response
American Alarm provides 24-hour professional alarm monitoring with fast response times.
• Priority alarm signals answered in 20 seconds or less
• Phones answered by live representatives
• Same-day service availability for priority requests
• Field technicians dispatched quickly
Our technicians are:
• Licensed
• CORI-checked
• Professionally trained
We invest in ongoing training and modern security technology to maintain consistent service standards.
Local Expertise. Long-Term Commitment.
Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.
American Alarm has delivered trusted security system installation and alarm monitoring across New England for more than five decades.
1 Tara Boulevard, Suite 200, 03062, Nashua, New Hampshire, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from American Alarm and Communications, Inc. - New Hampshire
Great customer service and technical excellence! We use the NH and MA branches of American Alarm and they are great!

Reply from American Alarm and Communications, Inc. - New Hampshire
It's difficult to rate our experience since the installation is incomplete due to backorder on temperature sensors.
Plus the wrong motion sensor was installed. Plan is to install the correct motion sensor when the installer returns with the back ordered temperature sensor.

Reply from American Alarm and Communications, Inc. - New Hampshire
Install was seamless and your employees are top notch and professional. It was a pleasure working with them on our new office project.

Reply from American Alarm and Communications, Inc. - New Hampshire
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.