American Audio Company UK Reviews 

62
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent one to one service from Chris, I ordered a 7ch power amp for my home theatre system from A.A.C, all queries about the product was answered promptly and with assured suggestions. I was k... See more

Rated 5 out of 5 stars

Purchased a Bluesound TV stand which was very promptly delivered the next day. On starting to assemble I found that I was missing an essential part to support the sound bar, that I had brought el... See more

Rated 5 out of 5 stars

If your a fan of American HIFI then look no further, the care and attention I have received with my last order was second to none! I received regular communication leading into my order (as th... See more

Rated 5 out of 5 stars

Faultless services from Chris and his team. Chris was more than happy to give me loads of advice and recommendations before I placed an order and gave me a really good price. He was then real... See more

Company details

  1. Home audio shop
  2. Hi-fi shop

Information provided by various external sources

There are some cracking manufacturers of Hifi, Audio and Cinema systems in America that can be hard to find here in the UK. We are here to offer those products. With unique knowledge and support from the brands and their importers, we can supply, support and even install these amazing systems. One Off, Single Items or Full Systems, we are here to help guide you though your path, with our knowledgeable team. Even if you don't buy from us, but you are able to make the right choice for you, we consider we have done our job.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Wowser! Great service and a great product

Wowser! that was super dooper quick and just what I've been looking for for over a year, yup the AC Infinity cooler turned up earlier this afternoon. Thank you kindly for that.
I'd actually looked into getting one from AC Infinity in the States last year, as they were impossible to find here then, but like so much in life it got put off and then the cold weather came and we needed to heat the house with the waste heat from the amplifier again!

Anyway having given it a real world test on probably the second hottest day on record it works like an absolute dream, far, far, FAR better than I expected it would or even could, the amp now stays super cool and no more burnt fingers, "BONUS!" As you'll know it is also remarkably well made and put together and even on the highest speed isn't too noisy, especially in a larger room.

So pleased am I that I'll probably be back for another.one, which is I suppose a bit like stereo?
The way the worlds going everybody with hot running audio gear is not only going to want these they're going to need them!

Anyway it's arrived here safe and sound, it's - add your own expletive here - GREAT and keep up the great work, someone in the country has to!
I wish you and your business all the very best,

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Top Notch Service from American Audio

Faultless services from Chris and his team.

Chris was more than happy to give me loads of advice and recommendations before I placed an order and gave me a really good price.

He was then really proactive about informing me of lightly delivery timescales for my order and my new Sub in good time and sounds fantastic.

Would definitely recommend American Audio

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Ac infinity aircom t10

Again fantastic customer services from Chris and his team this time round I purchased the ac infinity aircom t10 amplifier cooler very nice but of kit for that added piece of mind that your av equipment won't over heat very solid construction quiet operating and looks fantastic definitely recommend 👌

20 March 2022
Rated 5 out of 5 stars

Amazing!

Amazing service, contacted owner via AVForums, who very kindly agreed on price match (actually price undercut!), sent me custom invoice and SVS sub was with me in less than 24 hours. Superb!

17 January 2022
Rated 5 out of 5 stars

A good experience

I took a chance with a relatively new company, to me and had a good experience. I did have a problem with the first delivery attempt due to an inexperienced driver but we liaised and got the item on the second attempt.
The supplier is active on relevant social media platforms and engages with potential customers. I would recommend him.

26 December 2021
Rated 5 out of 5 stars

The team at American Audio Company are…

The team at American Audio Company are very knowledgeable, professional, and, most importantly, customer centric.

They go out of their way to take care of their customers and ensure highest customer satisfaction.

Can't recommend their service enough!

4 November 2021
Rated 5 out of 5 stars

Cannot recommend highly enough

Cannot recommend highly enough. Chris was happy to discuss the various options for as long as needed. I do not buy or replace AV kit very often so when I do I want to know I am making good choices. Felt very confident that the advice from American Audio helped me do that.
Been enthralled by the SVS sub-woofer I bought from them.
Would only add that delivery and packaging etc was fast & faultless.
A pleasure to do business is usually a cliche but in this instance just the truth.

29 October 2021

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