American Book Warehouse Reviews 119

Ordered a 50 year old school book for $70. Item never received. Emailed three times, called 3 times. They finally emailed over a month later saying that they refunded my order and the book was out of stock.....THEN.....I now see the same book re-listed on their website for over $200. Unethical.

I ordered a book almost 2 weeks and it’s been a nightmare, the first day when I ordered it they reached out to me and I thought ok it’s legit !a few days later I sent an email asking if they’ll send a tracking number when shipped,! No answer, after a week of at least 15 emails a response saying they’re having problems with their computers, and said they’ll expedite shipping for free and I’d have it in 2 days, “Nothing “ than another 10-15 emails and finally an apology saying they’ll issue a refund ! DO NOT TAKE A CHANCE YOU’LL BE SORRY !!!
I actually filed a dispute with PayPal after a few days because I smelled a RAT
Take my advice look elsewhere for a book 📕
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

I couldn’t find the book I wanted in stock anywhere! Then I found it at American Book Warehouse. It is in new condition and arrived in a very timely way! Next time I will look for my book at ABW first! Thank you for a great transaction~

I bought an expensive book from them, paid 335 for a book that was supposed to arrive within the week. After 2.5 weeks I contacted them multiple times. They got back to me after 4 days and told me that the sold me a book they didn’t have and refunded me.

Less than a week later they have to book back on the website for 704$

They sold me the book and when they found out they could get more money they stopped the transaction after I had paid and put it up for sale for almost twice the price.

I guess I’m grateful they refunded the money. But good luck getting 700$- you can get the book for the price I paid originally on EBay.

This business is dishonest.

The prices are more than reasonable and their customer service is excellent. I would highly recommend them as a go-to source for books.

UPDATE: After many months of emails and phone calls, I finally heard back from them and they refunded my money and offered to make it right by allowing me to select a book they would send me free of charge. It turns out they never even had possession of the book they sold to me. I haven't selected anything yet, but I appreciate the refund and the gesture.

ORIGINAL REVIEW:
I placed an order on September 2 for a very expensive book. They sent me an order confirmation and charged my credit card. They have never sent a shipping confirmation and don't return any of my emails or phone calls. It appears I've been scammed.

Placed an order 10 days ago, no emails, no contacts, nothing... they ve just disappeared.
Don t recommend!! Just don't buy.

I was just checking on my book…. Hallamore a true story which was published in December 2023….. and I noticed it is being sold through American book warehouse for $240…. I am in the process of contacting my attorney because I’m been dealing with Amazon…you can get my book in hardcover for $38 soft cover for 28 these people are scamming you and taking advantage of me I will get to the bottom of this!!!!

Price was great and delivery and communications were good and fast! Will definitely buy from here again!

Placed an order and there was a tiny hiccup. The Customer service team was on it immediately and helped with everything, even going above and beyond to make me happily. Definitely a company that puts the customer first, no questions ask! I'm a forever customer for how great they handled everything!

They provided a rare book in wonderful condition, and they offered the best price of this book, too! They were really nice and a “real human” on the other end of our email correspondence which I really appreciate more and more these days :) I would buy through them over other stores - especially big box retailers! Thank you

American Book Warehouse promptly corrected a partial shipment issue and made good on my first purchase. Customer Service is great, as well as their huge selection of books. I am extremely pleased with my shopping experience, and look forward to buying my next books from American Book Warehouse. Great job!

Good customer service - turned a potentially negative experience into a positive. I ordered a book that ended up being out of stock. After searching for it, they gave me a full refund and offered to send me another book for free to make up for the error. A really nice touch.

They went the extra mile to get me the volumes I was missing!

Great customer service and was delivered on day they said it would be.

I recently ordered My Confession by Samuel Chamberlain, which was listed as being in "very good" condition. I received the book, not in very good condition, but in virtually new condition, and in about half the time it was supposed to take to arrive. Nicely done.

Customer service went above and beyond when my order was lost and I was able to receive my book. Came in great condition and met all expectations!!! 5 Stars 🌟

They didn’t end up having the book I was looking for, but I’m happy. Customer service takes a bit, but is super helpful.

I was notified when this company shipped my item and when to expect it. I am very satisfied with my purchase and would buy again from this company when the need comes up for an book. And I also might add the book was great price . I highly recommend buying from them.

The books arrived on time and in excellent condition! The staff is amazing! They answered my questions quickly and thoroughly. Really nice people. I’m a customer for life!