Just completed our 2nd cruise on ACL. First was Florida Gulf Coast & Keys, the 2nd was the Cape Codder. A truly excellent experience on both. Top notch customer service, excursions, dining and enterta... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We took an overland/cruise combination trip, and easily, the best part of the overland portion was Yellowstone National Park. We could have spent another week there. The cruise segment was most intere... See more
Company replied
The National Parks and Legendary Rivers was in two parts. The tour of Teaton, Yellowstone and Glacier was beyond good and well led by Miranda Gould from ACL. She gathered 40 odd souls in Jackson and l... See more
Company replied
Good staff, we had Fredia Thornton most meals in the dining room and she was delightful. She just had something special about her, easy smile and laughted with us. So much fun. Your staff, al... See more
Company details
About American Cruise Lines
Written by the company
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About Us
American Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®.
On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop.
American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.
Written by the company
Contact info
741 Boston Post Rd Ste 250, 06437, Guilford, United States
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4.8
Excellent
10k reviews
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A wonderful trip!
1 July 2026
Reply from American Cruise Lines
We're thrilled you had such a wonderful cruise aboard American Splendor, and we can't wait to set sail with you again soon!
Sincerely,
American Cruise Lines
Everything was 1st class
1 July 2026
Reply from American Cruise Lines
We're delighted you had such a wonderful cruise aboard American Encore, and we look forward to cruising with you again soon!
Sincerely,
American Cruise Lines
Service was GREAT
Service was GREAT. People bent over backwards to take care of us!!! Whole ship was very clean.
1 July 2026
Reply from American Cruise Lines
Our crew strives to deliver exceptional service, and we're thrilled you enjoyed your cruise aboard American Song! We look forward to welcoming you aboard again soon.
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
Our crew takes pride in delivering exceptional service, and we can't wait to set sail with you again in the future!
Sincerely,
American Cruise Lines
The employees made the trip very…
The employees made the trip very enjoyable. They are always friendly, ready to help and very professional. The side trips were very good. The food fantastic, only problem was there was too much. LOL
30 June 2026
Reply from American Cruise Lines
We're absolutely thrilled you enjoyed your cruise aboard American Harmony!
Our crew takes great pride in delivering friendly and helpful service, and we look forward to cruising with you and creating more memories together soon.
Sincerely,
American Cruise Lines
We enjoy everything about the cruise
We enjoy everything about the cruise. The food , crew, most excursions are good. Most entertainment is good.Julia our cruise director is wonderful and Jay our server goes above and beyond!
5 July 2026
Reply from American Cruise Lines
We're so glad to hear you enjoyed the food, crew, excursions, and onboard entertainment. It means so much to know you had such a positive experience, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you aboard again soon!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We're delighted to hear our crew made such a positive impression. Providing friendly, attentive service is something we take great pride in, and we truly appreciate you sharing your experience. We hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We're so glad you enjoyed your cruise aboard American Glory, and we look forward to setting sail with you again in the future!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We're delighted to hear you enjoyed the comfortable accommodations, delicious dining, welcoming atmosphere, and helpful service from our crew. We appreciate you sharing your experience and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Cruise in Style
Our New York to Boston trip was fabulous. Personable staff who are helpful, upbeat, and trained to be effective and efficient.
The food was delicious with a variety of options at each meal. The boat was spotless!
I enjoyed the tours in each port with local guides. Time to learn about the history and time to peek in shops.
I WILL RECOMMEND THIS CRUISE LINE to family and friends.
7 July 2026
Reply from American Cruise Lines
We're delighted to hear you enjoyed your New York to Boston cruise, from the friendly crew and delicious dining to the engaging shore excursions and spotless ship. It means so much to know you would recommend American Cruise Lines to your family and friends. We truly appreciate your support and look forward to welcoming you aboard again!
Sincerely,
American Cruise Lines
Truly enjoyable experience. So much so that we have booked another cruise
This company has found a way to make the entire staff pull together. When help was needed in one area, staff from another area filled in. They all projected happiness and seemed to enjoy their jobs.
11 June 2026
Reply from American Cruise Lines
We're so pleased to hear that our crew's teamwork and dedication made such a positive impression. Creating a welcoming atmosphere through exceptional service is something we take great pride in, and we truly appreciate you sharing your experience. We hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
OVERPRICED!!!
For the price I expected so much more. There are no amenities onboard. The food was awful. Similar to Golden Corral. Just drive to the destinations yourself and save $1k a day.
7 October 2025
Unprompted review
Excellent Cruise Experience
Just completed our 2nd cruise on ACL. First was Florida Gulf Coast & Keys, the 2nd was the Cape Codder. A truly excellent experience on both. Top notch customer service, excursions, dining and entertainment. Complimentary full service bar in lounge with spirits, wine and soft drinks. Also drinks service at lunch and dinner. They cater to your every whim. No extra fees. We booked our 3rd cruise for December 2026 while on board to receive discount.
7 July 2026
Reply from American Cruise Lines
We're thrilled to hear that both of your cruises were exceptional experiences, from the service and excursions to the dining and entertainment. It means so much to know you enjoyed the onboard amenities and thoughtful details that make each journey special. We truly appreciate your continued support and look forward to welcoming you aboard for your next adventure!
Sincerely,
American Cruise Lines
Please see the very detailed email I…
Please see the very detailed email I sent to your Customer Service team.
7 July 2026
Reply from American Cruise Lines
Thank you for taking the time to share your feedback. We appreciate you reaching out to our Customer Service team with your detailed comments and value the opportunity to learn from your experience.
Sincerely,
American Cruise Lines
Everything was so well organized from…
Everything was so well organized from the beginning to the final goodbye. Staff was excellent and made the experience very personal. The meals were delicious, and I appreciated that they were a moderate size. I would recommend your cruise line to anyone.
27 June 2026
Reply from American Cruise Lines
We're delighted to hear that every part of your journey was well organized and that our crew helped make your experience feel personal and memorable. We're also glad you enjoyed the dining and thoughtful details throughout your cruise. We truly appreciate your recommendation and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
This was my 11th Cruise with you
This was my 11th Cruise with you. Took six family members and we had the nicest time! ACL really went above and beyond, exceptional crew and absolutely delightful experience.
4 July 2026
Reply from American Cruise Lines
We're honored to have been part of so many memorable journeys and are thrilled to hear that you and your family had such a delightful experience. Providing exceptional service and creating meaningful moments onboard is what we strive for every day. We look forward to welcoming you aboard for many more cruises to come!
Sincerely,
American Cruise Lines
Complete Mississippi River Cruise on American Cruise Lines
This was a fun-filled laid back riverboat cruise up the entire Mississippi! The cruise is geared for the 55+ crowd, which made it even more enjoyable. The excursions were great, the food was amazing, and the staff and onboard entertainment were phenomenal. This is a great way to see the beauty that the Mississippi has to offer and to learn a lot of interesting facts along the way.
6 July 2026
Reply from American Cruise Lines
We're delighted to hear you enjoyed your Mississippi River cruise, from the engaging excursions and delicious dining to the onboard entertainment and attentive service. It’s wonderful to know the journey offered a relaxing way to experience the beauty, history, and stories of the Mississippi River. We appreciate your kind words and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
We loved the personal attention the…
We loved the personal attention the staff gave us. The cleanliness of the ship was exceptional. Nevaeh and Ava were always around to make sure our needs were met while dining.
6 July 2026
Reply from American Cruise Lines
We're delighted to hear you enjoyed the personalized service, exceptional cleanliness, and attentive care throughout your cruise. Our crew takes great pride in creating a welcoming and comfortable experience, and we truly appreciate you taking the time to share your feedback. We hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Great Trip
The experience was great. Crew was especially helpful, Food was great. Servers great.
29 June 2026
Reply from American Cruise Lines
We're delighted you enjoyed your cruise aboard American Eagle! Our crew takes pride in delivering friendly and helpful service, and we can't wait to set sail with you again soon.
Sincerely,
American Cruise Lines
The crew and the passengers made this a…
The crew and the passengers made this a great cruise
6 July 2026
Reply from American Cruise Lines
We're so glad to hear that the crew and fellow travelers helped make your cruise such a memorable experience. We appreciate you being part of the journey and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
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