Just completed our 2nd cruise on ACL. First was Florida Gulf Coast & Keys, the 2nd was the Cape Codder. A truly excellent experience on both. Top notch customer service, excursions, dining and enterta... See more
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We took an overland/cruise combination trip, and easily, the best part of the overland portion was Yellowstone National Park. We could have spent another week there. The cruise segment was most intere... See more
Company replied
The National Parks and Legendary Rivers was in two parts. The tour of Teaton, Yellowstone and Glacier was beyond good and well led by Miranda Gould from ACL. She gathered 40 odd souls in Jackson and l... See more
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Good staff, we had Fredia Thornton most meals in the dining room and she was delightful. She just had something special about her, easy smile and laughted with us. So much fun. Your staff, al... See more
Company details
About American Cruise Lines
Written by the company
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About Us
American Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®.
On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop.
American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.
Written by the company
Contact info
741 Boston Post Rd Ste 250, 06437, Guilford, United States
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4.8
Excellent
10k reviews
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Friendly and supportive staff,tour…
Friendly and supportive staff,tour ship lectures, nice and roomy accommodations.
16 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the friendly and supportive staff, engaging onboard lectures, and spacious accommodations. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
The staff was exceptional
The staff was exceptional. Because of them, everything flowed smoothly. It was difficult to leave. We will remember the experience with great fondness. Thank you muchly.
23 June 2026
Reply from American Cruise Lines
We are delighted to hear that our staff helped make your experience so smooth and memorable. It is wonderful to know your time onboard left such a lasting impression. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Staff was wonderful
Staff was wonderful. Excursions memorable. History talks on board helped familiarize you with local history and attractions. Food was delicious and a wide variety was offered.
23 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the wonderful staff, memorable excursions, engaging history talks, and delicious variety of dining options. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Can’t think of any criticism.
16 June 2026
Reply from American Cruise Lines
We are thrilled to hear you had such a positive experience. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Our room was perfect
Our room was perfect, well maintained and if I needed anything the team was very responsive. The food was wonderful yet there could have been more high end beef choices; the outside eating was fantastic. We actually had lunch several times because we could be outside. We enjoyed the excursions we participated in.
21 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed your well-maintained accommodations, the responsive team, and the wonderful dining experience—especially the outdoor dining and excursions. We also appreciate your note regarding additional premium beef options and will share it with our culinary team for review.
We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Good food and the staff service
15 June 2026
Reply from American Cruise Lines
We are thrilled to hear you had such a positive experience. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
We liked the small ship experience
We liked the small ship experience. The ship is new and is kept in immaculate condition. The. Staff was very friendly and were always available to help. We liked enough to book a second American Cruise Line trip.
15 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the small ship experience, the immaculate condition of the ship, and the friendly, helpful staff. It is especially wonderful to know your experience was so positive that you’ve already booked another cruise with American Cruise Lines. We look forward to welcoming you aboard again soon!
Sincerely,
American Cruise Lines
Staff was terrific as was most of the…
Staff was terrific as was most of the food. Change in itinerary that was not due to weather but because ACL had too many ships in port, was disappointing. Also, not all events were listed prior to booking-we missed two big ones due to having to book our own excursions when the ship planned ones were full.
11 June 2026
Reply from American Cruise Lines
Your feedback and recommendations are helpful and will be shared with the appropriate departments for review. Should you wish to provide additional information, please email CustomerService@americancruiselines.com where we will be happy to assist. Your satisfaction is our ultimate goal, and we look forward for the opportunity to have you on board with us again soon.
Sincerely,
American Cruise Lines
The cruise was great
The cruise was great. Most entertainment was great.
The staff was great.
My only complaint was the ship temperature was too cool. It required me to wear a jacket everywhere except our cabin with the heater on.
22 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the cruise, the entertainment, and the great staff.
We’re sorry to hear the onboard temperature felt too cool for comfort. Guest comfort is very important to us, and we appreciate you bringing this to our attention so it can be shared with the team for review.
We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
An Exceptional Experience…
Everything was exceptional- from the crew, staff, enrichment experiences and Steve Markings to the ship itself. Thank you!
15 June 2026
Reply from American Cruise Lines
We are delighted to hear that everything—from the crew, enrichment experiences, to the ship itself—made your journey so exceptional. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We are delighted to hear you enjoyed your cruise on the Snake and Columbia Rivers. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
The crew were very attentive to every…
The crew were very attentive to every passenger and their needs. Food was fantastic. Excursions of great.
22 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the attentive crew, fantastic food, and great excursions. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Evening entertainment could be better
Evening entertainment could be better. Trivia every morning would be fun also.
22 June 2026
Reply from American Cruise Lines
We are glad to hear you enjoyed your overall experience and appreciate your suggestions regarding evening entertainment and adding more trivia sessions.
Guest input like this is very helpful and will be shared with our team as we continue to enhance onboard programming. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
This was a wonderful trip!!
This was a wonderful trip!!! The best I have ever had. The staff was absolutely amazing! Our room was perfect. I would recommend it to everyone
3 June 2026
Reply from American Cruise Lines
Thank you for your wonderful feedback! We are thrilled to hear this was your best trip ever and that you enjoyed the amazing staff and comfortable accommodations. We truly appreciate your recommendation and hope to welcome you aboard American Cruise Lines again soon!
Sincerely,
American Cruise Lines
Thanks for your crew's quick response
Because I had a heart incident on board your staff responded quickly, gave me oxygen and got me into an ambulance with in 10 minutes.
You might say they saved my life with their early support of my situation
You have a wonderful staff
3 June 2026
Reply from American Cruise Lines
Thank you for sharing this with us. We are truly relieved to hear you received prompt care from our crew and local responders, and we hope you are recovering well.
Your words about the staff mean a great deal, and we will make sure your appreciation is shared with the team involved. We are grateful you were in good hands when you needed it most.
Sincerely,
American Cruise Lines
The best river cruise line we have ever been on.
It's the first cruise company we've been on that is proudly American, from the ship being built in America to the all American crew. Everyone on the ship was kind, caring, happy, smiling and very capable. We smiled all day long due to our interaction with the staff. Everything was first class, the 3 meals gave excellent choices, they have 2 cookie hours each day, the drinks are part of the package and available at any time, and most importantly, there are NO TIPS for anything at anytime. After this cruise we cancelled out of an ocean cruise as we looked into their tipping policy and it could add a couple of thousand dollars extra as a hidden tax/expense. We've got 2 more cruises lined up with ACL and we look forward to taking them.
20 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the friendly and caring crew, the dining experience, and the overall onboard atmosphere. It is especially wonderful to know your experience was so positive that you have already booked two more cruises with us.
We truly appreciate your support and look forward to welcoming you aboard again soon!
Sincerely,
American Cruise Lines
We were pleased with everything
We were pleased with everything. The boat was beautiful, everything was clean, the crew were so friendly and accommodating.we had a server named Blake he was so friendly and accommodating.
14 June 2026
Reply from American Cruise Lines
We are delighted to hear you were pleased with everything, from the beautiful, clean ship to the friendly and accommodating crew. It is especially wonderful to know Blake made such a positive impression. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
The terrific crew- all were attentive
The terrific crew- all were attentive, caring and eager to please. The ship is beautiful and our cabin was nice! The excursions were delightful! Can’t wait to go again!
21 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the attentive and caring crew, the beautiful ship and cabin, and the delightful excursions. It is wonderful to know you’re already looking forward to sailing with us again. We truly appreciate you choosing American Cruise Lines and can’t wait to welcome you back aboard!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We are delighted to hear you enjoyed the excellent crew, great dining, and overall experience. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Great Vacation on Columbia & Snake Rivers
The outstanding staff, delicious food, varied excursions & enjoyable entertainment combined to make our trip a spectacular adventure.
The staff was friendly, welcoming & went above and beyond to make each of us feel special. We especially want to thank our cruise director Chelsea & dining staff Tiana & Peyton for this memorable trip.
There were many extra perks like delicious ice cream sundaes & popcorn while watching wonderful, varied entertainment. Also we appreciated the early risers breakfast upstairs with outside dining & spectacular views while enjoying fresh made breakfast to order & brûlée fruit.
We can’t wait for our next vacation on American Cruise Lines ( which we already booked). Thanks again for a spectacular trip.
8 June 2026
Unprompted review
Reply from American Cruise Lines
We are delighted to hear that the outstanding staff, dining, excursions, and entertainment made your trip such a memorable experience. It is great to know you enjoyed the many onboard touches, from special treats to relaxing dining options with beautiful views.
We truly appreciate your kind words and are thrilled to hear you’ve already booked your next cruise with American Cruise Lines. We look forward to welcoming you aboard again soon!
Sincerely,
American Cruise Lines
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