I ordered a hoodie at 0830 on a Friday morning. It was delivered to my brothers address the next day by 1pm! Absolutely outstanding service! Exceptional speed and great customer service! My new favour... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jean shorts arrived 2 inches bigger than advertised (wrong label size, holes inside front pockets - quick delivery though!). Order #18288
Brill. Been so many times, staff friendly, great quality clothes, convenient locations. Online store always well updated too. Always have a good variety of sizes and different styles, really jus... See more
I ordered a vintage Levi's jacket and have ordered some Carhartt jackets at AM in the past. Orders get processed pretty fast and the international shipping through FedEx moves like clockwork. I ha... See more
Company details
- #28 of 35 best companies in Vintage Clothing Shop
Contact info
2A Lena Street, BT20 5DA, Belfast, United Kingdom
- 0289094960
- hello@americanmadness.co.uk
- americanmadness.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order arrived 2 inches bigger than advertised.
Jean shorts arrived 2 inches bigger than advertised (wrong label size, holes inside front pockets - quick delivery though!). Order #18288
Great shirt and very quick delivery.
Exceptional Service American Madness❤️🇺🇸
I ordered a hoodie at 0830 on a Friday morning. It was delivered to my brothers address the next day by 1pm! Absolutely outstanding service! Exceptional speed and great customer service! My new favourite company to shop with! Thank you so very much!
Really great jackets
Really great jackets. Shipped fast and arrived in Australia in ~10 business days which I think is pretty reasonable. Will be ordering again.
Good Quality
Sensational ⭐️⭐️⭐️⭐️⭐️😎
Sold a damaged product
Sold a damaged product, a jacket with a gaping rip in the arm. Not clearly detailed on the site. A unclear photo of the product is not detailing the damage, oarticularly when the jacket is camo. The refused to send a prepaid label despite the unclear advertising. I eill now nees to send back at which will probably be half the cost of the jacket.
Always a quick response
Always a quick response, delivery on time. Great service as always.
Great shop
Great shop, very very good with sizing and fast send, plus they have a great eye.
Got my dream jacket for an awesome…
Got my dream jacket for an awesome price. I hate UPS but that's not Madness's fault.
The products are great
The products are great, superb selection as I particularly love Carhartt items. The deliveries are always super quick with excellent tracking and to date never been disappointed with a purchase when it arrives.
Have made many purchases now and everyone as good as the last.
Can’t recommend American Madness enough.
The order came in time and the products…
The order came in time and the products were amazing
fast and precise
Always fast and precise. The product are top level and the prices fair!
Carhartt Carpenter Pants
Prompt excellent delivery service as always.
Condition of item exactly as described online. I'm well pleased.
Items despatched very quickly
Items despatched very quickly.
Support given when Royal Mail lost the parcel temporarily.
meets expectations
quick delivery time and the item i ordered came in exactly as presented, fantastic.
The sizing was completely wrong
The sizing was completely wrong. One third of the price was shipping, which they didn’t refund, nor my postage when returned . So, for poorly sized goods, they make free shipping ?
Look at how many 5 star reviews there are from 1 time reviewers ??
Avoid !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








