AmericanMuscle.com Reviews 3,171

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the wide selection and accurate fitment. Many people appreciate the helpful and knowledgeable staff, who provide excellent customer service and support, making the purchasing process smooth and efficient. However, some customers experienced issues with orders, including incorrect items, damaged packaging, and delays. There were also mentions of receiving excessive spam emails after placing an order. A few other people also felt that customer service responses were not always helpful or accurate, and some were dissatisfied with the company's policy regarding discounts or shipping for returns.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of finding products and... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the helpfulness and... See more

Staff

Consumers generally find staff to be helpful and knowledgeable. Many reviewers praised specific employees... See more

Based on these reviews

Rated 4 out of 5 stars

Be ready for when you buy something to be emailed 10x a day. The amount of crap has made me unsubscribe and debate whether to order anything in the future. Sometimes the manufacturer is cheaper so d... See more

Rated 4 out of 5 stars

Wide variety of parts at affordable prices. However I was asked 4 times to give a review before my order even arrives...

Rated 5 out of 5 stars

My sales rep, Jan, helped me to find the perfect replacement for my daughter spare tire kit needs, for her Mustang. Both he and AmericanMuscle made the process easy. The product arrived on time, evean... See more

Company replied

Rated 5 out of 5 stars

I always order my car parts for my 2021 Mustang GT from AmericanMuscle and they’ve never let me down. Huge selection, quality parts, and everything fits exactly as described. Shipping is fast, prices... See more


Company details

  1. Car Body Parts Supplier

Written by the company

Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Incompetent people

I spent a great amount of money on my Mustang and this place suck so bad on my last two orders. First the wrong springs, now they lost my header order, and costing me rack time at the shop with no answer when I am getting them. This is the last time. They lost my business, with our Mustang club!!!!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

This website is the best for for building any car

American muscle.com I think is the #1 car product website to purchase parts for your vehicle hands down the top material top products everything they have is overly official you can’t go wrong with purchasing from this website they literally have have everything you need for your vehicle

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful sales prices much lower in magazine that was sent with order

Your sales people were very helpful. The issue I have is after I ordered all the parts I need I get a magazine included in the order and everything I ordered off the webpage is cheaper than it is listed there. I understand that could happen on an item but, literally everything is less. That does bother me. I did get $300 off the clutch kit because I asked about a price match since another websight had it for the price I now see in your magazine. I am going to chat with someone in sales but, it would be nice to get a refund for the $34.00 difference in price. I like ordering from American Muscle as I have ordered several things the past few years but this makes me think I really need to question if it is the best price. (Update) Company was very easy to work with on the issue. They refunded the difference with no issues. Great Customer service.

Thank you,

Shawn Leet

Shawn Leet

9 April 2026
Unprompted review
Rated 1 out of 5 stars

I did a full Coyote swap on my…

I did a full Coyote swap on my 1967f100. I had a shop delete the pats & emissions not needed for this build. I called American Muscle ( big mistake ). I was as told by their tuner person that since pat’s & emissions were deleted already it would be fine and shouldn’t get a codes from pat’s & emissions. So I purchased their SCT live wire tuner an other Big mistake. Now 2 years later I finish my build and get the truck running but codes keep popping up e-vap system failure. Their solution is for me to check code every time I pull over to gas up. They don’t want to do a return nor fix the issue.
My recommendation, don’t waste your money and go to a True professional that knows what they are doing and not to some company that just wants your money!
American muscle 👎

10 April 2026
Unprompted review
AmericanMuscle.com logo

Reply from AmericanMuscle.com

Hello Froilan,

Thank you for sharing your feedback with AmericanMuscle regarding the issues you are experiencing with the SCT Performance Livewire TS + tuner. We are disappointed to hear that you are experiencing codes after your purchase in November 2024.

After reading your review, we reached out to our Tuning Department and they shared that when you purchased the tuner, it was shared with you via email when the tunes were originally written that you would most likely have a CEL with his set up and we received a response from your to proceed anyway with the tunes. When you contacted us about this situation, you were informed that legally we cannot remove the CEl as requested. We are unable to turn those codes or systems off due to emissions regulations and that the device is not returnable due to its age.

We apologize for this situation and if you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Rated 5 out of 5 stars

Jessee was a huge help

Jessee was a huge help. He worked with my mechanic to make sure the clearances were correct in the wheel wells. There was a question if I had enough room for the back tires and rims. Jessee was very knowledgeable and was willing to spend the time that I needed to get my order correct.

7 April 2026
Unprompted review
Rated 2 out of 5 stars

I can't comment on the items yet…

I can't comment on the items yet because I haven't received them. When I ordered the items a big flashing timer said would be here on Friday, seeing as how they are for a Birthday gift I ordered. Turns out they won't be here until the following week. The items may be perfect but beware if you think you're getting your items when they advertise that you will

8 April 2026
Unprompted review
AmericanMuscle.com logo

Reply from AmericanMuscle.com

Hello Melissa,

Thank you for taking a moment to share your feedback with AmericanMuscle regarding the delays in receiving your order. It is a goal of ours to have orders shipped to our customer in a timely manner, and this was not your experience, and your frustration is understandable.

We would like to review your order to see why there were delays, but we were unable to locate an order with the information shared in your review. If you could email your order information to Satisfaction@AmericanMuscle.com and a please include a copy of your review, for context, we will be happy to review your order and the reason for the delays.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Rated 5 out of 5 stars

Love my MBRP ARMOR LITE AXEL BACK!!

The product I ordered, MBRP Armor LITE Axle back Exhaust, arrived very quickly. Shipping updates were appreciated and it got delivered to my house right on schedule. My mechanic had no trouble installing with the easy to follow instructions. I will definitely order from American muscle.com again! Thank You!

1 April 2026
Unprompted review
Rated 2 out of 5 stars

This is the second order in a row that…

This is the second order in a row that Fed Ex has failed to deliver my items on time. The first time they were two days past the due date. This time, my item was supposed to be delivered on Saturday, (I live in Illinois) and the item went from Kansas to Ohio. Now it won't arrive until Monday or later. Unless American Muscle changes carriers to someone more reliable and dependable, it's likely I'll take my business elsewhere.

3 April 2026
Unprompted review
AmericanMuscle.com logo

Reply from AmericanMuscle.com

Hello David,

Thank you for taking the time to share your feedback with AmericanMuscle regarding the delays in receiving your orders. We reviewed your order and your frustration is understandable. It is a goal of ours to have orders shipped quickly to our customers, and it is an inconvenience when there are delays due to the shipping company.

On our order from 4/2/2026, you ordered the Ford Chin Spoiler, this shipped from our inventory, and we show the item was delivered on 4/6/2026. The other item on your order was the Sto N Sho Detachable Front License Plate Bracket. This was being shipped to you directly from the manufacturer. We show that the item shipped out the same day, 4/2/2026, but FedEx is sharing that the order is expected to be delivered on 4/8/2026.

You can view this information via our Customer Portal; you will be able to view the tracking numbers and check the status on Fed Ex's website. You can access the portal by accessing the link below and entering in your order information.

https://orders.americanmuscle.com/order

Due to these delays, we issued a credit to your AmericanMuscle Account. This credit is valid until 7/31/2026 and can be used on a future order.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Rated 5 out of 5 stars

Real customer service

The phone orders . So easy to make a call and order . Customer service is great they explain everything and help you get the best price . No messing around with AI. Talk to a real person.

1 April 2026
Unprompted review
Rated 2 out of 5 stars

My recent order indicated a three-day…

My recent order indicated a three-day delivery timeframe at the point of purchase. However, the item was not shipped until after this initial period, resulting in an additional week and a half delay. Furthermore, while I receive numerous daily promotional emails, updates regarding my order status are infrequent. I wont be ordering from them again.

1 April 2026
Unprompted review
AmericanMuscle.com logo

Reply from AmericanMuscle.com

Hello,

Thank you for taking the time to share your feedback with AmericanMuscle regarding your recent order. We are sorry to hear that you experienced delays in receiving the items you ordered.

We would like to review your order, but we were unable to locate an order with the information shared in your review. If you could kindly email Satisfaction@AmericanMuscle.com and kindly include your order information and a copy of your review for context so we can review this situation.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Rated 5 out of 5 stars

Ease of navigating

Ease of navigating. If all pans out as promoted and expected, I'll be making another Hurst short throw shifter unit for another vehicle.

1 April 2026
Unprompted review

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