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For warehouse racking and other storage solutions, choose American Material Handling. With over 40 years of expertise, we can solve your storage problems.
540 East Barton Avenue, 72301, West Memphis, United States
Worst place I have ever seen, Building falling apart, rude salesmaen and staff. Make mistakes on all orders, salesmen mess up all orders, owners are ridiculous and VP of Operations is horrible, rude, unexperienced and would never recommend to anyone I know. Have heard pay is low for amount of work done for all workers, cannot keep help. Need to reevaluate staff and all the issues they have.
Everything is was good except the timing was longer then expected
Reply from American Material Handling
Thank you very much for the review and the feedback! I'm sorry that your experience wasn't what you expected. We absolutely pride ourselves on our speed, so this is especially concerning. Would you be against a quick conversation to give me some more details? I'd like to make sure we can prevent a mismatch in ours and our customer's expectations in the future.
Feel free to call or email.
John Sanders
john.sanders@amh1979.com
901-492-1567
The crew did not tighten all of the bolts down. Most were hand tight and the carraige bolt heads were sticking up not in the slot. We had to make it right ourselves. The top row of pallet spaces were too small. It took me calling and calling to finally get them to make it right. (About 6 months)
Reply from American Material Handling
Good morning. Thank you for the review and for the feedback. All feedback, especially critical, is important for us as we work toward complete customer satisfaction. I sincerely apologize that the job wasn't complete to your standards or to ours. I've spoken with the sales person on your account and was able to put together a timeline of what took place based on his recollection, but I would appreciate the opportunity to speak with you directly to better understand the entire experience.
I understand that you've recently put in another quote request with us. I certainly hope that you give us the opportunity to provide you service, and I assure you that if given the opportunity, I'll work with you directly to ensure satisfaction.
Please don't hesitate to reach out if you would like to discuss it or if I can help you with anything else. Thank you
John Sanders
john.sanders@amh1979.com
Zack was great, Pallet Racks were in very good condition - very satisfied with my purchase and service provided by American Material Handling!
Reply from American Material Handling
Thank you for the review! And we absolutely appreciate the business. Please don't hesitate to reach out if we can help in any way.
American Material Handeling is always willing to engage in Advance’s question or need. Tks!
Reply from American Material Handling
Thank you for the review! We're not only willing to engage, we're excited to! Let us know if you need anything else.
Thanks!
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