amicable divorce Reviews 911

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, supportive approach, and ability to make a difficult process less stressful. Many highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided by the platform and specialists. People appreciate that the company helps navigate complex situations with diplomacy and ensures all necessary steps are handled effectively. While the majority found the service to be good value, some customers expressed concerns about the pricing, feeling that it was not always as cost-effective as initially perceived, especially when compared to direct government services. A few users also reported issues with the dashboard not consistently saving changes and some felt the support was minimal, with one instance of a handler forgetting a change of address. There were also isolated reports of perceived bias from mediators and a lack of useful advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Service

Consumers find service to be a positive experience, often describing it as professional, efficient, and... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the clear guidance,... See more

User experience

Clients share positive opinions on user experience, highlighting the easy interface, clear communication, and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the service to be a much more affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... See more

Company replied

Rated 5 out of 5 stars

Our specialist was Nina, she was really professional and made sure we were kept up to date with all we needed to do to progress the divorce. Nina was available to talk to by booking appointments via h... See more

Company replied

Rated 5 out of 5 stars

I never in million years thought I'd be needing a divorce service, but such is life. I'm glad me and the ex used Amicable, they made what could have been a horrible situation, easy and made sure the k... See more

Company replied

Rated 5 out of 5 stars

Following mediation we needed a company to draft our financial consent order to send to court. It was a very smooth process; the portal/dashboard made it so easy to add all the required information. S... See more

Company replied


Company details

  1. #3 of 8 best companies in Divorce service
  2. #8 of 22 best companies in Divorce Lawyer
  3. #11 of 30 best companies in Family Lawyer
  4. #66 of 152 best companies in Legal Services
  5. #3 of 7 best companies in Mediation service

Written by the company

amicable your divorce. Thousands have. Call us on 0203 004 4695.


Contact info

4.8

Excellent

TrustScore 5 out of 5

911 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly Recommended

I could not recommend your company enough for a straight forward open amicable seperation. Lucy Huscroft was amazing and explained thing very clearly and always got back with questions in a timely mannor.

I didnt know what to expect when getting a divorce as no one expects this to happen but this process was flawless/

20 January 2026
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Reply from amicable divorce

Hi Vicky,

Thanks for your review. We're glad to hear Lucy was helpful and efficient.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Excellent service

Help all the way through especially with the tech side
Thankyou

27 January 2026
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Reply from amicable divorce

Hi Lorraine,

Thanks for your review. We're glad to hear you found our service excellent.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Excellent service and positive experience

We used the automated consent order service at a cost of £900. As an IT novice, I found this very easy to follow and completion of the relevant paperwork was relatively easy. The staff at amicable were always just a phone call or e mail away and were very helpful, whilst remaining professional. Queries around documents were dealt with efficiently and I felt well informed every step of the way. Thanks to my own research and amicable's input our consent order was submitted efficiently and accepted by the court within 3 weeks. Thank you to all the staff.

26 January 2026
Unprompted review
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Reply from amicable divorce

Hi Michelle,

Thanks for your review. We're glad to hear you found our team helpful and our service professional.

We wish you all the best,
Jade

Rated 5 out of 5 stars

Highly recommend

They helped me to solve everything about my divorce.. All good. Can't say any negative word about this company .. Thank you

26 January 2026
Unprompted review
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Reply from amicable divorce

Hi Paulina,

Thanks for your review. We're happy to hear you found our services were helpful.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Almost frictionless experience

There are two main challenges in a divorce - the emotional side and the paperwork, and Amicable helps with both.
Amicable gently and transparently nudges both ex-partners to sort out between them what is necessary, mediating and summarising both positions.
And the 'paperwork' (all online) is really not so logical and obvious to fill in, so it's great to have someone who knows how it should be and prompts through the stages.
And its cost effective, compared to the hassle of seeking advice elsewhere - or not doing so and getting it wrong. HIghly recommended!

16 January 2026
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Reply from amicable divorce

Hi there,

Thanks for your review. We're glad to hear you found our service helpful, supportive and cost effective.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

They do what they say on the tin

They do what they say on the tin. They were helpful and informative. We could have as many meetings with them as needed , no query was too much. I would recommend provided you are BOTH amicable of course

16 January 2026
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Reply from amicable divorce

Hi there,

Thanks for your review. We're glad you found our service helpful and informative.

Wishing you all the best moving forward,
Jade

Rated 5 out of 5 stars

Does what it says on the tin.

Run by friendly and knowledgeable professionals who provide fast and friendly response to any queries along the way.

Helps to take the sting out of what is usually an emotionally charged process.

16 January 2026
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Reply from amicable divorce

Hi Dr. Ian,

Thanks for your review. We're glad to hear you found our service friendly and professional.

We wish you all the best,
Jade

Rated 5 out of 5 stars

Reaching agreement more amicably, with support combining legal expertise and emotional intelligence.

I’m grateful for the support of amicable during what was a very challenging period. We worked with Lucy throughout the process using the complete negotiation service, and her combination of legal expertise and emotional intelligence made a meaningful difference. She guided each stage with clarity, balance, and impartiality.

What stood out was how the legal structure and communication support worked together to keep momentum and help us navigate the challenges more smoothly. Our situation required a bespoke solution within the legal framework, and Lucy handled this with real agility and professionalism.

I don’t often write reviews, but the quality of support we received is deserving of acknowledgment. If you’re considering amicable and want a process that feels steady, fair, and human, I can confidently recommend them based on our experience.

1 December 2025
Unprompted review
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Reply from amicable divorce

Hi there,

Thanks for taking the time to leave a review. We're glad to hear Lucy was knowledgeable and emotionally supportive, and that you found our service professional.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Would recommend

Shreepali made the process very straight forward and we both felt listened to

21 January 2026
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Reply from amicable divorce

Hi Phil,

Thanks for your review. We're happy to hear that Shreepali made the process straightforward and made you both feel listened to.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

A kind way to divorce

Shreepali held our hand through the whole experience from start to finish. The financials were particularly complicated and her online mediation sessions were invaluable and everything was broken down and explained to us clearly. She is a very lovely person, remained professional at all times and never sided with either of us, treated us both fairly. It was a long process but that was mainly due to my ex husbands mental health, the length of time to sell the family home and working out all the financials but we got there in the end. I would thoroughly recommend using Amicable if a couple has mutually agreed (amicably) to part their separate ways.

13 January 2026
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Reply from amicable divorce

Hi Michelle,

Thanks for your review. We're glad to hear Shreepali was helpful and professional.

We wish you all the best moving forwards,
Jade

Rated 5 out of 5 stars

Great, fair, human and cost effective

Having obtained quotes from solicitors, it became apparent that divorcing using 'traditional' methods would be too expensive. I was originally quoted £20k minimum. So, on the recommendation of a recently divorced friend who'd had good experience, I checked out Amicable.
From beginning to end the experience was friendly and professional. Service and costs were explained. My ex and I were advised to look at our end outcome, and what the courts would typically look for, and keep that in mind throughout the experience.
Over the sessions we had with Shreepali, she remained impartial, and constructive in helping us to reach a financial agreement that we were both happy to accept.
Once agreed, Amicable made the process of writing up the financial order and processing through the court very simple.
6 months after our first meeting, I'm now divorced.
Thanks so much to Amicable. Thoroughly recommended.

5 December 2025
Unprompted review
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Reply from amicable divorce

Hi Bruce,

Thanks for your review. We're glad to hear that Shreepali was helpful and that you found our processes simple.

We're wishing you all the best moving forward,
Jade

Rated 5 out of 5 stars

Calm, Clear and Effective Divorce Support

Shreepali at Amicable was excellent throughout the divorce process. She managed the paperwork, timelines, and communications efficiently, kept the process structured and made sure nothing important slipped through the cracks. Her guidance on how to do disclosure, court orders, and next steps was clear and practical which removed a lot of uncertainty at a stressful time. She was consistently responsive and focussed on keeping the process moving towards a fair, workable outcome. A very professional service and a real asset to Amicable.

1 December 2025
Unprompted review
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Reply from amicable divorce

Hi Ed,

Thanks for your review. We're happy to hear that Shreepali was helpful and knowledgeable and that you found our services professional.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Cannot recommend highly enough

Being business partners and also promising our grown up children that if we ever divorced it would always be amicable meant that we couldn't allow anything acrimonious in our split. Nothing prepares you for how you will feel after breaking up - especially after 3 decades. We'd pretty much agreed everything on the back of a fag packet, but there were contentious issues. Shreepali looked after us, and not only was she kind and empathetic, but she held our hands through the process and helped us navigate any issues. If you don't want to waste your children's inheritance and your share of the proceeds in a break up then I would suggest you use Amicable. It really does live up to it's name and has prevented us from not only falling out, but also ensured that we've spent the minimal amount in splitting up. The whole process is quick and efficient but still manages to feel sympathetic and kind. Doing things online only worried me a bit at first because I thought it would feel impersonal, but Shreepali was so sincere and competent we actually want to meet her and thank her in real life. Cannot recommend enough. Keeping things amicable is better for everyone.

16 January 2026
Unprompted review
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Reply from amicable divorce

Hi Hellen,

Thanks so much for your review. We’re really glad to hear that Shreepali was kind, empathetic and supportive throughout the process.

We're wishing you all the very best moving forward,
Jade

Rated 5 out of 5 stars

Amicable make an awful situation as good as it can be

Getting divorced was truly awful, but the Amicable service, and specifically Sarah Warwick were brilliant.
The process was made clear, our input defined, understandable bones of contention were settled between my ex partner and myself - all because of the Amicable approach and great work by Sarah.

13 January 2026
Unprompted review
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Reply from amicable divorce

Hi Will,

Thanks for your review. We're glad to hear that Sarah Warwick was helpful and made your process clear.

We wish you all the best,
Jade

Rated 5 out of 5 stars

A very professional service

A very professional service, always replied promptly to any e mails. I was very pleased with the whole process. Thank you.

6 January 2026
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Reply from amicable divorce

Hi Tracy,

Thanks for your review. We're glad to hear you found our team responsive and helpful.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Highly Recommended

Amicable provided a fantastic service, with Sarah and her team helping us to easily navigate through what can be a stressful and confusing process. Made it very easy and provided all the help you could wish for.

6 January 2026
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Reply from amicable divorce

Hi Mark,

Thanks for your review. We're happy to hear Sarah and the team were helpful and made your process easier.

We wish you all the best,
Jade

Rated 5 out of 5 stars

Heartfelt Thank You…

Navigating Divorce is extremely daunting and often very expensive.
After scrolling the internet and finding Amicable I can honestly say the process from start to finish was relatively stress free and Daniel helped us through at every stage. Any queries we had were dealt with promptly.
I would highly recommend Amicable and we just want to say thank you to Daniel for all your support. You made a very difficult time in our lives a little easier.

5 January 2026
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Reply from amicable divorce

Hi Victoria,

Thanks for your review. We're glad to hear that Daniel was helpful and knowledgeable.

We wish you all the best,
Jade

Rated 2 out of 5 stars

Disappointingly slow and error-prone

£1500 buys you one 30-minute phone call with an advisor, the rest has to be done by email. Their divorce specialists are overloaded with work and take days to respond to queries. The spreadsheet they gave us was full of errors, as were the documents they drafted for the court. We spent months going back and forth trying to get them to understand what we wanted. All in all the process took months longer than it needed to and I didn't feel I received any useful advice.

7 May 2025
Unprompted review
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Reply from amicable divorce

Hi Tim,

Thank you for taking the time to share your feedback. We’re really sorry to hear that the process didn’t feel as smooth or as helpful as you expected. We understand how important clarity and timely support are during such a significant moment, and we appreciate the chance to respond.

Our fixed-fee service includes guidance from a dedicated Divorce Specialist, a review of your agreement for court approval, preparation of all required legal documents and management of the court process. Support is provided through joint calls where needed, alongside email and access to your online dashboard.

The initial call with a Divorce Specialist is designed to assess whether an agreement is likely to be accepted by a judge and to highlight any areas that may need further clarity. Where couples need more help reaching or revisiting decisions, we offer additional negotiation services that provide more in‑depth support.

As with any legal process, progress depends on both people providing accurate and up‑to‑date information. When details change or need clarification, documents may need to be updated, which can affect timescales. We don't charge extra for these revisions, and we aim to keep the process as clear and stress‑free as possible.

We’re pleased to have supported you in securing a legally binding consent order on the first submission, and we genuinely wish you both the very best going forward. We'd like to discuss your experience in more detail, and our Operations Director will reach out to you directly.

Best wishes,
Holly

Rated 5 out of 5 stars

Professional

Helpful, friendly and professional service

Can’t fault it at all

Would definitely recommend

18 December 2025
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Reply from amicable divorce

Hi Melanie,

Thanks for your review. We're happy to hear you found our service friendly and professional.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Two procrastinators get divorced

Two great procrastinators agreed to divorce, and when we stalled I signed up for the service that Amicable provides. Our advisor was neutral, patient and approachable and chased us up at every stage. Thank you Sarah!

19 December 2025
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Reply from amicable divorce

Hi Hamley,

Thank you for your review.

We're pleased to hear that Sarah was approachable, patient and neutral.

We wish you all the best,

Tanya

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