amicable Reviews 

1,016
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and specialists for providing clear, supportive, and compassionate guidance through every single step of the process. Many consumers highlight that these professional services offer exceptional value for money compared to traditional legal routes while keeping the difficult situation as manageable and stress-free as possible. However, some customers also noted that the online platform and digital portal could occasionally be difficult to navigate or use smoothly. A few reviewers additionally mentioned encountering occasional disorganization, communication hurdles, and unexpected stress during their overall journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

Users describe positive interactions with customer service, noting that representatives were consistently... See more

User experience

People report positive experiences with user experience, highlighting clear communication and regular updates... See more

Price

Clients share positive opinions on price, praising the fixed and fair pricing that offers exceptional value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Candice Bull highly enough. Divorce has been one of the most traumatic experiences of my life, but having her handle my case over the past year made the whole process so much easier... See more

Company replied

Rated 5 out of 5 stars

The service was quick and efficient. Easy to understand the process with a clear time line displayed on the portal showing the current progress. Everything ran like clockwork and we were divorced exac... See more

Company replied

Rated 5 out of 5 stars

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... See more

Company replied

Rated 5 out of 5 stars

Sarah Warwick was very helpful, polite and professional throughout the process. She was extremely knowledgeable and provided me and my girlfriend with all the information and guidance we needed. She a... See more

Company replied


Company details

  1. Divorce service
  2. also in
  3. Divorce Lawyer
  4. Family Lawyer
  5. Legal Services
  6. Mediation service

Written by the company

amicable your divorce. Thousands have. Call us on 0203 004 4695.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,016)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Divorce is never great

Divorce is never great, but when two people are amicable about the decision the service you gave was spot on, very clear, and always offered advice if needed.

9 November 2026
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Reply from amicable

Thank you so much for this, it means a lot to hear the process felt clear and that you had the support you needed along the way.

Best wishes,
The amicable team

Rated 2 out of 5 stars

If I get divorced again ...

If I get divorced again , I wouldn't use amicable unless I was the wealthier individual, in which case I would beg my partner to use them!

2 November 2026
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Reply from amicable

Hi Alastair,
Thank you for sharing this. Separating is hard, and we’re sorry to hear that your experience with us didn't meet your expectations.

It matters to us that both people feel the process was fair, whatever their circumstances. We work with both people equally, and we never want either person to feel they were at a disadvantage.

Your feedback matters, and I'd like to understand what led to it. We've reached out to you directly as we'd like to speak with you about it and hear about your experience in your own words. Please respond if and when you feel ready.
Sol

Rated 5 out of 5 stars

Very supportive and understanding

Very supportive and understanding

2 November 2026
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Reply from amicable

Hi Gordon, thank you for your review. We’re so glad you found the team supportive and understanding throughout. We wish you all the best in the future, Iqra.

Rated 5 out of 5 stars

Constructive and impartial advice that…

Constructive and impartial advice that guided both of us through our separation journey. Thank you Nina for your help.

9 November 2026
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Reply from amicable

Hi Adam, thank you for your review. We’re so glad Nina could guide you both through your separation with constructive, impartial support. Thank you for your kind words, we’ll be sure to pass them on to her. We wish you all the best in the future, Iqra.

Rated 5 out of 5 stars

Glad to have found Amicable for our divorce

Having stumbled across Amicable's website by chance, I felt a strong sense that this route would be the best for me and my ex husband to navigate our divorce with as little opposition and keeping the costs low and upfront. Our specialist Raj was warm, calm and fair and helped us to keep things on track both emotionally and also as we worked out a financial settlement that would be fair to both as well as protecting our young son. I have no hesitation in recommending this service if you want a cost effective and more graceful way to get divorced than is so often the case.

4 November 2026
Unprompted review
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Reply from amicable

Hi Rebecca, thank you for your review. We’re so glad Raj was warm, calm and fair, and helped you both stay on track emotionally as well as work out a financial settlement that was fair for you both and your son. Thank you so much for recommending us, we wish you all the best in the future, Iqra.

Rated 4 out of 5 stars

If all parties have a brain and common…

If all parties have a brain and common sense this process can work well. The courts had an issue with ambiguity with some of the wording on the first submission but Candice was very professional, communicative and easy to deal with.

27 October 2026
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Reply from amicable

Hi Lewis, thank you for your review. We’re glad the process worked well for you, and that Candice was professional, communicative and easy to deal with throughout. Thank you for flagging the wording query from the court on your first submission, we’ll make sure that’s passed on to the team. We wish you all the best in the future, Iqra.

Rated 5 out of 5 stars

Divorce is never easy

Divorce is never easy, even when it is “amicable”. The team and app helped us navigate a sad and uncomfortable process with kindness and empathy.

5 November 2026
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Reply from amicable

Hi Nicole, thank you for your review. We’re really glad our team and app could support you with kindness and empathy through such a difficult time. We wish you all the best in the future, Iqra.

Rated 4 out of 5 stars

Amicable



I wanted to note how Candice kindness and professionalism kept me grounded throughout a very difficult year and say a massive thank you for all your support, patience, and guidance during my divorce. Going through a divorce is a massive milestone, and being able to reach a point where you feel positive and ready for a fresh start is a really big deal. You made a incredibly difficult time easier to handle. Thanks to your hard work, I finally feel like a little bit of the weight has been lifted. 😊

3 November 2025
Unprompted review
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Reply from amicable

Hi Sharlene, thank you so much for your review. We’re so glad Candice’s kindness and professionalism helped keep you grounded through such a tough year, and that you’re now feeling ready for a fresh start. Thank you for your kind words, we’ll be sure to pass them on to Candice. We wish you all the best in the future, Iqra.

Rated 5 out of 5 stars

The service was quick and efficient

The service was quick and efficient. Easy to understand the process with a clear time line displayed on the portal showing the current progress. Everything ran like clockwork and we were divorced exactly when we had anticipated. They were sometimes a little slow to respond to questions via email, but that is my only negative observation of if I was really looking for one. All in all, I think they offer a great service and I will certainly recommend them to any friend that is having a straight forward divorce in the future.

22 October 2026
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Reply from amicable

Hi Charlotte, thank you for your review. We're glad to hear that you found the process efficient and clear. We wish you all the best in the future, Rumun.

Rated 5 out of 5 stars

Review of Amicable

Kirsty was very friendly, helpful, informative and professional. I would highly recommend Amicable.

21 October 2026
Unprompted review
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Reply from amicable

Hi Neil, we are glad Kirsty was able to provide you with helpful information. We wish you all the best in the future, Rumun

Rated 5 out of 5 stars

Excellent even-handed guidance

Excellent even-handed guidance, fair and transparent oricing. So much stress removed: our mediator saw us through, step by step.

23 September 2026
Unprompted review
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Reply from amicable

Hi Christina, thank you for your review. We’re so glad your amicable Specialist gave you fair, even-handed guidance and supported you step by step, and that you found our pricing clear and transparent. We wish you all the best in the future, Iqra.

Rated 4 out of 5 stars

Made divorce a little easier

It’s hard to compare the Amicable divorce process with how it would be if we’d used lawyers instead, because I’ve no idea what the latter is like. But I imagine it was simpler this way. The online portal is very helpful and we were never in any doubt about what the next stage was, what was required of us, how long it would take etc. Our mediator’s support was invaluable in that we supplied all the financial info and she dealt with the complicated spread sheets and permutations. And we found the online mediation sessions constructive. We sometimes had to wait a little longer than we’d have liked for our next mediation session due to our mediator’s availability. That’s my only criticism really - apart from that it was all positive. It did feel expensive but, again, I imagine lawyers would’ve been more so.

23 October 2026
Unprompted review
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Reply from amicable

Hi Becky, thank you for your review. We’re really glad the portal kept things clear at every stage, and that your amicable Specialist took the complicated financial detail off your hands and made the online sessions feel constructive. We’re sorry availability meant a longer wait between sessions at times, that’s helpful feedback and we’ll make sure it’s passed on. Thank you for taking the time to share such detailed thoughts, and we wish you both all the best in the future, Iqra.

Rated 5 out of 5 stars

Exceptional expertise and support during a difficult time

I cannot recommend Candice Bull highly enough. Divorce has been one of the most traumatic experiences of my life, but having her handle my case over the past year made the whole process so much easier. She is exceptionally clever, professional and thorough, but above all, she earned my trust from the very beginning. Knowing my case was in safe hands made a greater difference to me than she will probably ever realise. Now that everything is finalised, I am truly grateful for her guidance and support throughout. I would wholeheartedly recommend her to anyone going through what can be an incredibly difficult time. Thank you Candice.

1 October 2026
Unprompted review
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Reply from amicable

Hi Andrew,

Thank you for your review.

We're glad to hear that Candice Bull has helped you stay amicable through a tough process.
We wish you all the very best in the future,

Kind regards,
Ruksana

Rated 5 out of 5 stars

Helpful service

Helpful service. Would recommend to anyone getting divorced.

22 October 2026
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Reply from amicable

Hi Andrew, thank you for your review. We’re so glad you found our service helpful, and we really appreciate you recommending us to others going through divorce. We wish you all the best in the future, Iqra.

Rated 4 out of 5 stars

Faye

Faye, our advisor was very helpful and supportive. The only reason this isn't 5 stars is we found sometimes the portal wasn't easy to navigate or documents didn't show up. But Faye helped us through!

13 October 2026
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Reply from amicable

Hi Nicola, thank you for your review. We're glad Faith was able to help you through the process. We wish you all the best, Rumun

Rated 5 out of 5 stars

For a very difficult thing in my life…

For a very difficult thing in my life Amicable did exactly what they said they would do and gently and sensitively guided and pushed the process forwards to finalisation.

7 October 2026
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Reply from amicable

Hi Ian, thank you for your review.

We're glad to hear that we helped you stay amicable through a tough process.

We wish you all the best in the future, Rumun.

Rated 5 out of 5 stars

Would recommend

Always quick to respond to any questions. Really helpful and made the whole process really easy.

8 October 2026
amicable logo

Reply from amicable

Hi Marie,

Thank you for your review.
We're glad to hear that we helped you stay amicable through a tough process. We wish you all the best in the future,

Kind regards,
Ruksana

Rated 5 out of 5 stars

Very imformative and helpful from the…

Very imformative and helpful from the start..easy process and good price

1 October 2026
amicable logo

Reply from amicable

Hi Justine,

Thank you for your review.
We're glad to hear that we helped you stay amicable through a tough process. We wish you all the best in the future,

Kind regards,
Ruksana

Rated 5 out of 5 stars

smoothest route to a conclusion

Having experienced the "normal" side of divorce lawyering, it was hugely refreshing to then use Amicable - very focussed on achieving the best outcome for both, less acrimony and constructive dialogue through a very intricate process and much filling out of complex forms. Few of us hope to become experienced in managing the divorce process, so getting great advisors who provide the smoothest and least adversarial route is a huge advantage

8 October 2026
amicable logo

Reply from amicable

Hi Tim,

Thank you for your review.
We're glad to hear that we helped you stay amicable through a tough process. We wish you all the best in the future,

Kind regards,
Ruksana

Rated 5 out of 5 stars

A helpful and supportive service for couples wanting a harmonious split

Divorce is not an easy process to navigate for many reasons. Amicable helped simplify the legal steps and Lidia was fantastic at facilitating conversations, listening to both parties and talking through options and next steps at every stage.

3 September 2026
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Reply from amicable

"Hi David, thank you for your review. We're pleased Lidia made the process easier to navigate for you. We wish you all the best in the future, Rumun."

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