AMIGAstore Reviews 

245
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had plenty of parts in stock, everything I needed for my Amiga 500-project. Payment was uncomplicated and shipping was fast, even though it came from Spain to Sweden. Reliable and everything was wor... See more

Rated 5 out of 5 stars

I have bought several things. An external Gotek for an A500 plus the boot switcher, a 512k modern memory extension for said A500. No hassle. The only hiccup i ever had was a very long time a... See more

Rated 5 out of 5 stars

I bought a lot of different things for Amiga from the store and it always was fast delivered and well packaged. Also prices are fair and delivery costs good. So I highly recommend this store.

Rated 5 out of 5 stars

Hola. He realizado ya tres pedidos, y es una maravilla tener una tienda con tal servicio especializado en Amiga. Incluso he utilizado el servicio técnico (he mandado una TF1260 que desgraciadamente... See more

Company details

  1. Computer & Accessories store

Written by the company

Amiga and Retro Computers Shop


Contact info

4.9

Excellent

TrustScore 5 out of 5

245 reviews

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4.9

All reviews

(245)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent retailer

I have purchased various things over time and every time everything has been perfect and the delivery has been very fast. I am very satisfied and will buy from them again.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

I've started using the Amiga eu for upgrade to 3.2

I've started using the Amiga eu for both my amiga A500+ and 1200 .earlier thus year. Ordering multiple
time with no hassle . All the products Arrived before or earlier than expected. And working perfectly updating both my Amigas .thanks again guys I'd definitely recommend them for any Amiga software or hardware.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Happy with large Amiga order

I ordered a large Amiga related order. Everything arrived to Canada in great condition, including items that I purchased which were knowingly back ordered. Customer support is easy to work with to resolve any concerns.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Tutto è perfetto

Qualità components and very fast shiping. I ordered a Terrible Fire 1260 by DHL and it came 2 days later!
Staff from the customer service is very friendly and helpful :) It’s a pleasure knowing that this shop is keeping the Amiga comunity alive.

31 August 2022
Unprompted review
Rated 5 out of 5 stars

10 out of 10 experience with my A1200 cf ide adapter

Always a positive experience with this store I must admit... and a good experience with the courier (GLS) too btw, package arrived last weekend as expected. I have installed the adapter in my Amiga1200, works neat... very happy =), will definitely repeat with these guys.

24 September 2022
Unprompted review
Rated 5 out of 5 stars

Buy a floppy drive emulator here and…

Buy a floppy drive emulator here and they have excellent service. Clear answers to some questions I had about this current sale and some items I want to buy in the future. I will definitely recommend and buy here again.

23 September 2022
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

I order an accelerator for the Amiga 500. The one I received was dead on arrival. I tested it and proved it was their item. I get an RMA and send it back. It sits in Spain' customs for several weeks even after I alerted them that it was there, and Spain sent it back. So on an item I spend about $160 on, I spent $40 to send it back per their policy to try and recoup some of the loss, and if I want to continue down their policy, I will need to spend another $40, for a total of $80, half the cost of the item, to try and get my money back on a defective item. I have elected to go through a PayPal dispute, and I highly recommend that NOONE buy from them. They do not respond to eMails in their quoted "2 business day" turn around UNLESS they are to tell you off when you try to get your money back (Average response times were 3-4 business days, calls ignored and often no responses without second follow-up), and are good for nothing. DO NOT BUY FROM.

20 September 2022
Unprompted review
AMIGAstore logo

Reply from AMIGAstore

Hi crashthegreenhat,

Thank you for your comment.

As we said by email, indeed the package was held at customs and my colleagues contacted them on several occasions. However, customs returned the package without notice and without us being able to do anything about it. This is why we have filed a complaint with customs to ask them for explanations and responsibilities.

Our products are tested before being shipped. When an item does not work properly we ask the customer to return it to us. Once received in our facilities it is checked by our technicians and we replace or reimburse the product plus the return shipping costs.

We have studied your case and we have refunded the amount of the accelerator. We also want to reimburse the cost of the return. Don't worry about the product, you don't have to send it back again.

On the other hand, we have checked the call history of the last weeks and we have not found any missed calls within our working hours. Please bear in mind that our business hours are Monday to Friday from 09:30 to 14:00 and 17:00 to 20:30.

Whatever you need, you can contact us by mail, phone or through our social networks at facebook.com/amigastore and twitter.com/amigastore.

Rated 2 out of 5 stars

communication and service are catastrophically bad!!!! I

I can clearly underline what many write here;

1} itmay be that an item takes longer because it was not available even though it was marked as such on the homepage. Others say that too, and I can confirm that. I don't know if the homepage just takes longer to sync up the stocks. But if you can wait 1-3 days more, that's not the problem either.

2} What ruins the otherwise good grade (and I'm sorry to read it often here) and doesn't work for me: communication and service is worse. It doesn't matter whether it's a question about the order you are making (there is an extra message field for the order for questions and notes, but it seems to be just "decoration") or questions that arise after an order and are sent to support by email. More than "Message sent successfully to AMIGAstore.eu Customer Service" does not come. I find answering an email within 3 working days is not too much to ask. Or an email "sorry, we need longer or need to clarify something" is also ok. What a pity I was otherwise always satisfied.

20 August 2022
Unprompted review
AMIGAstore logo

Reply from AMIGAstore

Hello Tom,

Thank you for contacting us. We apologize in advance for any problems you may have experienced.

We cannot identify who you are. Three days ago we requested your data through Trustpilot to review your case but we have not received a response yet.

Please, can you tell us who you are or your order number so we can review your case?

Remember that you can contact us by email, phone or through our social networks at facebook.com/amigastore and twitter.com/amigastore

Rated 1 out of 5 stars

I've ordered a ram expansion for my…

I've ordered a ram expansion for my Amiga500 (gottagofastram) which has very short pins (had to use a socket to fit on my rev5 motherboard) and was making my Amiga crash every 2mn. It appeared it didn't like the microprocessor (68000) made by Signetic. I replaced it by a Motorola one and it seems ok.The worse is that they have removed my negative review from them website, so i don't trust them anymore.

15 September 2022
Unprompted review
AMIGAstore logo

Reply from AMIGAstore

Hello Christophe,

As we have told you by email, card has been tested with several sockets and it fit fine, but in case it doesn't fit a relocator can be used without problem.

We offered you by email ship a relocator shipping cost free. We hope you like this solution. You can also return the card and we will refund the full amount, including return shipping costs.

Reviews from unverified buyers are automatically disabled to prevent abusive behavior (trolls, spam, etc.).

To comment as a verified buyer, the review must be left using the link in the email you receive after placing your order.

Please, for any questions do not hesitate to contact us by email, telephone or through our social networks at facebook.com/amigastore and twitter.com/amigastore

Rated 2 out of 5 stars

What are Amigastore.eu doing!!!!!

Amiga store has delivered everything now, but because of the former problems they are only getting 2 stars.

Regarding order
XGLIEJVTZ
I have just received the packet, but you have not send me, what I have paid for.

There was no CD installation packet for amiga os 3.2(I need the seriel key too), and no physical kickstart rom 3.2.1. And off course I still need the A608 mini 8mb

So please send CD installation packet for amiga os 3.2(I need the seriel key too), and physical kickstart rom 3.2.1.
And off course I still need the A608 mini 8mb

I have paid 70.82 Euroes for the physical Kickstart rom+CF card 32GB and ide to CF adapter+ Os 3.2.1 packet with cd and seriel key.

I now have and Os 3.2.1 I cannot use, because I need the kickstart rom, and the installation cd with seriel key.

8 September 2022
Unprompted review
AMIGAstore logo

Reply from AMIGAstore

Hi Herbert,

We are very sorry. There was a mistake with your order. We have already sent you all the missing items and we hope you will receive them soon.

As you know, we have processed this incident by email and very quickly. Please, if you have any problems in the future, just write or call us.

Thank you very much for your order and for trusting us.

Remember that you can contact us by email, phone or through our social networks at facebook.com/amigastore and twitter.com/amigastore

Rated 1 out of 5 stars

I have purchased many items from…

I have purchased many items from Amigastore.eu and it _has_ been a good experience previously. In my most recent purchases, I am still waiting on two ordered accelerators and memory expansion (over 400AUD) for over two months.
The communication has almost been non existent. They have said their put a query into the shipping company, and then I have heard nothing after sending many messages on their website (on the items) as well as emails.
The lack of service and clear communication is extremely poor. I wont be buying anything from them again, and I will be recommending others to better more customer oriented companies.

19 August 2022
Unprompted review
AMIGAstore logo

Reply from AMIGAstore

Last emails we received from you are from August 12th. The same day we answered you telling you the following:

"We have just submitted a claim to Correos (claim number XXXX) to find out the status of the shipment"

"Sometimes packages are delivered a few days after the claim. Please keep an eye out for any notification your postal service may leave you and let us know when you finally receive it"

"If the package is not delivered within 10 days after the claim, please let us know and we will send you a new one"

We know that your two orders (July 2 and 9) have not been delivered yet (tracking is available in your account) and that you must be frustrated. But please understand that it is not our fault (but we do take responsibility) that the carrier has not delivered the packages to you yet.

David, you can be absolutely calm. We are completely customer oriented and we always take responsibility for each order placed in our store, and if there are problems with transportation, we take care of it.

Thus, as we told you, if you do not receive the merchandise within 10 days (next Monday 22), we will send you the products again, assuming all the costs.

Please remember that for anything, you can always contact us by email, phone, or through our social networks at facebook.com/amigastore and twitter.com/amigastore

Rated 5 out of 5 stars

Fast shipping, great customer service!

I ordered AmigaOS3.2 and a few accessories and as it wouldn't arrive before the weekend was over even with Express shipping, I asked whether they can send me my registration code upfront, so I could register and download everything so I could prepare my Amiga during the weekend.

Well, they did that :) And the shipment even arrived faster than expected (on Saturday instead of Monday) so I could update my Amiga to OS3.2.1 on Sunday :D

Helpful and friendly. Great :)

30 May 2022
Unprompted review
Rated 5 out of 5 stars

Thanks again. You are very diligent and kind.

Thank you for your help with the reshipment of the order I placed 4 weeks ago. The delay or loss of the package by the Post Office is unacceptable, but you have made my day by confirming that you are sending me the order again by private parcel. In Italy the national postal service also works very poorly, in fact, the order left Spain, but it never arrived. If it finally arrives, I will return it to you with the process that you have provided me by email.

Thanks again. You are very diligent and kind.

Again, a greeting to María Eugenia, who has helped me a lot.

24 January 2022
Unprompted review

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