Amilu Handbags Reviews 

153
TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

I purchased a Small Dogtooth Check Yorkshire Tweed Tote. Lovely little bag but it had a tag attached saying it was a Harris Tweed, which is not true because it didn’t have a sewn on badge. I have emai... See more

Rated 1 out of 5 stars

A year ago I ordered the Navy Blue Leather tasseled Backpack for an international trip leaving 1/1/2023. The price was 159 pounds. I attempted to order it 12/23/2022. I was told by email the computers... See more

Rated 5 out of 5 stars

Extraordinary customer service. I entered my name to be placed on a back ordered bag, and received a personal email the next day regarding wait times and availability. Another email indicated that a d... See more

Rated 4 out of 5 stars

Overall, I love the bag, but with a bit of tweaking it could have been a 5 star bag. Lovely soft leather, however the leather straps aren't stained on the underside, which would of finished it off bea... See more

Company details

  1. Leather Goods Shop

Information provided by various external sources

Discover our classic range of real Italian leather handbags, shoulder bags, tote bags, clutch bags, satchels and backpacks. The classic leather handbag brand.


Contact info

3.1

Average

TrustScore 3 out of 5

153 reviews

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3.1

All reviews

(153)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Great Purchase

I really like my new leather bag, it is soft and feels wonderful. I will definitely look for additional bags from your company. I got a fast email return when I had a question. That was impressive. Thanks Helen Fraser

9 October 2019
Unprompted review
Rated 5 out of 5 stars

Lovely bag as per the website

Lovely bag as per the website. Comfortable to wear and very spacious. Arrived beautifully packaged and my mum is absolutely delighted with it.

2 October 2019
Unprompted review
Rated 5 out of 5 stars

Love my Freddy bag!

I ordered the Freddy Bag after seeing it on Freddy My Love on YouTube! It’s so unbelievably gorgeous in person and the quality is impeccable.

I’ve always been in love with one of a kind pieces and cannot wait to show off my Freddy Bag while I vacation in Spain next week!

26 September 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful Handbag!

My Harris Tweed Tote bag arrived today and it is absolutely beautiful! The whole process from order to arrival was perfect. Thankyou so much!... I am thrilled and will definitely be back!

20 September 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful bag, great customer service

My new Amilu bag is beautiful, practical and very high quality. The price is competitive. It was packed very well, with care and attention, and was delivered by Royal Mail. Additionally, the email updates from the company and the kind personal message inside the box made me feel valued as a customer and a bit nostalgic of the good old days before we were just numbers for the global corporations.

19 September 2019
Unprompted review
Rated 5 out of 5 stars

Just wow!!

Just wow!!! The service was excellent. Postage to New Zealand was fast and packaging was amazing. Will definitely shop again. Thanks heaps.

17 September 2019
Unprompted review
Rated 5 out of 5 stars

I must admit I first saw this bag on a…

I must admit I first saw this bag on a video and insta with Freddy Brown Cousins.
It caught my eye right away. I live in the US so shipping was $$ but i thought the bag would be worth the price.
Love my new bag. I ordered the lighter trim which apears somewhat darker then I imagined.
You open the package ( that arrived in perfect condition).....and you can smell the leather. Very pretty ,large bag ,nicely made. Lined in a fabric but not a flimsy plasticy one that many bags are. Lovely for the price. Looking at the green croc very seriously

17 September 2019
Unprompted review
Rated 5 out of 5 stars

Amazing Bags First Class Service

Love these handbags. Stylish classics with good choice of colours. It’s so difficult to chose just one! Great communication. Beautifully packed with care. A small business that I am very happy to support

8 September 2019
Unprompted review
Rated 1 out of 5 stars

I bought the Freddy bag and it showed…

I bought the Freddy bag and it showed that the delivery would arrive 2-4 days however it has not arrived 2 weeks later.

3 September 2019
Unprompted review
Amilu Handbags logo

Reply from Amilu Handbags

Hi Sherry, Many apologies , We thought you had ordered as a result of an email we had sent out to people who had expressed an interest in this bag. In the email was explained that they were welcome or order the bag at an introductory price of £99 ( rather than £120) but that it would not be dispatched until week commencing 9th September. We were unaware that all these people who ordered then received an automated email to say they would receive their bag in 2-4 days. We have already just received the bags and will be sending the out this week and next. I totally understand if would prefer to cancel your order and receive a refund . Can you just let us know tomorrow if this is the case. Many apologies once again.

Rated 4 out of 5 stars

Nice bag however...

Overall, I love the bag, but with a bit of tweaking it could have been a 5 star bag. Lovely soft leather, however the leather straps aren't stained on the underside, which would of finished it off beautifully and also the metal zip inside on the side pocket was ripped creating a sharp point which can sctrach you.. However on the whole its a good looking bag and reasonable quality for the price. Prompt delivery too...x

31 August 2019
Unprompted review

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