Amir Oud - House of Royal Fragrance | Amir Scent Bar Reviews 

438
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exquisite fragrances, noting that the scents smell remarkably similar to original luxury perfumes, offer incredible depth, and last impressively long on the skin. Consumers also truly love the beautifully designed personalized bottles and remarkably secure packaging that regularly arrive with thoughtful complimentary samples enclosed. People frequently note the exceptional overall quality, expressing a strong desire to place repeat orders and build a signature collection. Some reviewers were not happy with weaker scent performance, mentioning that certain fragrances felt less potent than expected and caused minor disappointment regarding overall quality.

What people talk about most

Product

Consumers find product to be positive, highlighting gorgeous personalized bottles and divine scents that last... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with long-lasting, divine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely wonderful experience! From the exquisite bottle with my name on it, to the amazing fragrance I purchased. Top notch, shipping time was less than 48 hours! Packaging was very secure. You hav... See more

Rated 5 out of 5 stars

The perfume smells divine, exactly as described. It arrived well packaged and within the estimated time. I highly recommend checking Amir scent bar whether for creating your own signature scent or a d... See more

Rated 5 out of 5 stars

My experiences have been nothing less of excellence. Next level business and design providing, everything a person need to learn about fragrances and their notes.

Rated 5 out of 5 stars

Very Satisfied customers . This was my first time buying from Amir Bar Scent … They scent I purchased was identical to the Original to my nose. The bottle design with my name, I really love that. Pack... See more


Company details

  1. Perfume store
  2. also in
  3. Cosmetics and Perfumes Supplier
  4. Health and beauty shop
  5. Incense Shop

Written by the company

Discover the finest eastern & western perfumes at Amir Oud Fragrance. Explore our royal fragrance selection of perfumes along with assorted oil of Oud, Amber, Wood, and Flora in exotic blends. 2020 Award Winner (Best Cultural Artisan Perfumery - North Texas) We are available on AmirOud.com and on our Amir Scent Bar AmirScentBar.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

438 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(438)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

order was made om 5/18 did not shipped…

thank u for great service and product

20 May 2025
Amir Oud - House of Royal Fragrance | Amir Scent Bar logo

Reply from Amir Oud - House of Royal Fragrance | Amir Scent Bar

So sorry to hear your Eid was hijacked by shipping delays, emotional fallout, and what sounds like a very intense family tribunal. We get it. Nothing says "holiday cheer" like being tag-teamed by your mom and your wife over a late package. You really painted a picture: delayed items, missed expectations, Texas purgatory, and a double dose of family fury. We are just surprised the dog did not yell at you too.

Let’s break it down. You placed your order on May 18, and we shipped it on May 22, which is within our standard 3 to 5 business day processing window. That said, UPS apparently decided to take the scenic route through Texas.

We did experience a delay getting your package out due to a backlog on some of the items in your order. That is completely on us, and we understand it is not ideal.

We know how frustrating this was, especially when you planned ahead and still ended up looking like the villain in your own household. That is not the experience we ever want to deliver.

We also understand that standard timelines do not mean much when you are under Eid-level pressure. Add a UPS detour, and suddenly you are explaining logistics to your family like you run a distribution center.

On a side note, was not Eid on June 6 this year? You still received the items on June 2, right? Or was this a different Eid? Just want to make sure we understand what went wrong.

We are reviewing what happened on our end and will follow up in your inbox with a resolution. No one deserves to be yelled at on a holy day and deal with shipping drama on top of it.

I believe your order was supposed to be upgraded to Second Day Air shipping. If I had known, I would have made that happen. Going forward, here is my direct number (text only please): +1 469-912-0806. If you ever need to make changes to your order or shipping method, I am happy to help.

We would also love to send you a small gift with your next order as a peace offering. Let us continue the conversation over text.

Finally, we are genuinely sorry this went sideways. We are following up by email to make things right, although sadly we cannot turn back time or un-disappoint your mother.

Rated 5 out of 5 stars

Great quality

I’m very pleased with the quality of product I received. I ordered the Incense Bakhoor Sample because I’m not familiar with the sets. I’m glad they offer this option to try the different types of bakhoor. The shipping time wasn’t bad either. I would definitely order again.

4 May 2025
Rated 4 out of 5 stars

Fantastic!

I have loved each fragrance I’ve purchased! Quality scents….unique and beautiful. Even when I received a faulty bottle this company did not hesitate to make it right. Top tier customer service and support.

I’ll be purchasing again!

27 April 2025
Rated 5 out of 5 stars

EXTREMELY PLEASED WITH AMIR OUD

I WORK IN SALES & I BELIEVE CUSTOMER SERVICE IS MOST IMPORTANT. THE CUSTOMER SERVICE AT AMIR OUD IS OUTSTANDING & I LOVE EVERYTHING ABOUT YOUR COMPANY. MY RETURN & CHOICE OF STORE CREDIT REALLY MADE ME A FOREVER CUSTOMER. SHOPPING FOR A FRAGRANCE ON-LINE IS VERY DIFFICULT WITHOUT THE AVAILABILITY OF TESTING THE SCENT FIRST, BUT YOUR COMPANY HAS MADE THIS PROCESS VERY SIMPLE & I HAVE FOUND SEVERAL FRAGRANCES THAT I WILL CONTINUE TO PURCHASE IN THE FUTURE. THANK YOU SO MUCH FOR YOUR HIGH QUALITY CUSTOMER SERVICE & FRAGRANCES. I HIGHLY RECOMMEND AMIR OUD!

17 April 2025
Rated 5 out of 5 stars

Great customer service, wonderful products

Amir Oud’s customer service was excellent. Products were shipped on time and packaged very well which is essential for fragrances and bakoor. I found this company quite by chance online and so glad I did because their perfumes and bakoor smell incredible, unique, and authentic.

3 April 2025
Rated 4 out of 5 stars

Great scents

Scent smell amazing. I do not know if they are perfect matches to what they are marketed after but I am sure they are very close. But I would definitely recommend you try a tester spray before getting a big bottle. Just to see how it actually would smell. Packaging was very neat and well kept.

10 March 2025

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