AmONE Reviews 3,186

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 328 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional patience, helpfulness, and professional demeanor, making the process smooth and comfortable. Many people highlight the excellent customer service, noting that representatives are knowledgeable, clear, and dedicated to finding satisfactory solutions. The overall service is described as efficient and easy, with users appreciating the quick response times and the straightforward user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues with being transferred to debt management companies instead of receiving loan offers, or experiencing unexpected rejections after pre-approval. A few other people also felt that some representatives were pushy or dismissive of their specific financial situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and efficiency of the... See more

Service

People report positive experiences with service, often highlighting the ease and speed of obtaining loans.... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy to follow... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers report quick approvals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

this company being here to help credit consolidation. so many of us need the outside help due to the new administration and layoffs and budget cuts. I greatly need to support an assistance to conso... See more

Company replied

Rated 5 out of 5 stars

Alonso, loan consultant and Megan, quality control agent . They both stayed on the line witm me thru multiple restarts on my application and final paperwork. They both exhibited more patience than I d... See more

Company replied

Rated 5 out of 5 stars

It’s a no brainer using AmOne!!! The choices that were given to from 7 banks and each bank had at least 10 ways to choose how I want my personal loan and the time to pay it off with different options... See more

Company replied

Rated 5 out of 5 stars

My husband and I are wanting to do some home improvements and also purchase a few much needed medical supplies. We were able to borrow the amount we needed at a reasonable interest rate. The applic... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

About AmONE

Written by the company

AmONE has been America's premier online loan matching company since 1999. We offer a free service designed to make it easier for consumers and small business owners to obtain the best loan results possible.

Our trusted website uses innovative technology to instantly match potential borrowers with the most suitable loan programs and lenders for their current credit and financial situation, out of all the options available in their market area.

In addition, we are committed to providing the highest levels of personalized service found on any financial website. All AmONE clients receive access to their own dedicated Loan Matching Specialist, who will gladly answer any questions and provide unbiased guidance on the options presented.

By providing immediate access to the highest rated loan solutions currently available, millions of people each year are able to receive safe, reliable loan options they can count on, without having to spend hours searching for them on their own.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars
AmONE logo

Reply from AmONE

Hi Jorge. Our goal is to provide you your best financial options quickly and efficiently, so we're happy to see we met both with you. Thanks for sharing!

Rated 5 out of 5 stars

It was great

It was great. They led me to the best option for me.

18 December 2025
AmONE logo

Reply from AmONE

Hi Pipa! Thanks for your feedback! We're happy we found an option that works for you!

Rated 5 out of 5 stars

Because I seen it advertised

Because I seen it advertised

17 December 2025
Unprompted review
AmONE logo

Reply from AmONE

That's great, Timothy! We're happy you chose to use our service after seeing one of our ads. Trusting all went well! Thanks for sharing!

Rated 5 out of 5 stars

Ease of application.

Ease of application.

17 December 2025
AmONE logo

Reply from AmONE

Thanks, Linda! Happy you found the application process easy! Thanks for your review!

Rated 1 out of 5 stars

Work with these people at your own risk

I applied for a loan and they promised that they could help me get approved. “They work different” than other lenders they said. Well after a phone call with someone, they put me on hold and said they’d get back to me. Few minutes later they sent me to a “credit bureau agent” and said basically my credit was just soooo terrible and needed to be fixed because with my credit, it wasn’t good enough for a loan. Same day, I went to a different lender and they approved me right away without hesitation and even was trying to give me more than what I was originally asking for. They said there was nothing wrong with my credit and didn’t understand why I wasn’t approved? (Because I had explained to them my experience with AmOne). Never in my life will I work with these guys again. The amount of disrespect I felt when sent to a “credit bureau agent” was unreal. I don’t ever leave reviews on things, but in a desperate time for help with money, these guy were no help at all. At the end of the day I’m just glad I got my money! Thank you and god bless!

16 December 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi. We're sorry we were unable to research your situation since your name was not included on your review. Please keep in mind that AmONE is not a lender and we have no control over loan approvals. Rather, we are a matching service that works with lenders and other financial institutions to find you your best options. We'd be happy to look into your situation to determine exactly what happened. Please contact us at 1-800-781-5187 or via email at info@amone.com.

Rated 1 out of 5 stars

The representative would not listen

The representative would not listen. She only had one interest in mine, even though she said there were four options. She would only talk about one of.

14 December 2025
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Reply from AmONE

David, we're so sorry you were not satisfied with your experience. Although our Specialists typically reference the top option our system recommends based on your current financial situation, the final decision is always up to you. Please feel free to contact us to discuss any of the other options we provided. Thanks!

Rated 5 out of 5 stars

Great match

12 December 2025
AmONE logo

Reply from AmONE

Thanks, Arthur! Happy you found our financial options to be a great match for you! We appreciate your feedback!

Rated 1 out of 5 stars

They don’t give anyone a second…

They don’t give anyone a second chance,they make it look different then what they advertise

11 December 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi Christine, we're sorry you were not satisfied with your experience with us. Although we try to match every consumer who comes to us with a personal loan, sometimes that is not always possible due to the consumer's current financial situation. Please contact us if there is anything we can do to assist.

Rated 5 out of 5 stars

Fast service

Fast Service

11 December 2025
AmONE logo

Reply from AmONE

Thanks so much for your outstanding rating, Ashley! We appreciate you taking time to share!

Rated 5 out of 5 stars

They help people that are having a…

They help people that are having a rough time and bearly making it. I work a lot just , trying to keep my head above water but still could really help

9 December 2025
Unprompted review
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Reply from AmONE

Thanks so much for sharing, Melissa! Glad we could be there for you when you needed our help!

Rated 5 out of 5 stars

Easy to talk to

8 December 2025
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Reply from AmONE

Thanks Tom! We're happy you found our Specialists easy to talk to and are glad we were here to help you with your loan request! Reach out if you need anything!

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Lower interest rate.

6 December 2025
AmONE logo

Reply from AmONE

Hi Ron, we would have been happy with just "fast and easy", but a lower interest rate completes the trifecta! Thanks for sharing!

Rated 5 out of 5 stars

They help

0
They provide when no one else will and they will help you with no one else will

4 December 2025
Unprompted review
AmONE logo

Reply from AmONE

Thanks Kelly! That's right. At AmONE, we have alternative options if a loan isn't possible or doesn't make sense. Of course, it's up to you to decide, but we'll help guide you on the path!

Rated 5 out of 5 stars

Great service

Great service found exactly the option I needed

3 December 2025
AmONE logo

Reply from AmONE

Thanks, Kim! We're thrilled you found an option that fit your financial needs! That's what we're here for! Call if you need us for anything else!

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