AmONE Reviews 3,186

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 328 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional patience, helpfulness, and professional demeanor, making the process smooth and comfortable. Many people highlight the excellent customer service, noting that representatives are knowledgeable, clear, and dedicated to finding satisfactory solutions. The overall service is described as efficient and easy, with users appreciating the quick response times and the straightforward user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues with being transferred to debt management companies instead of receiving loan offers, or experiencing unexpected rejections after pre-approval. A few other people also felt that some representatives were pushy or dismissive of their specific financial situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and efficiency of the... See more

Service

People report positive experiences with service, often highlighting the ease and speed of obtaining loans.... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy to follow... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers report quick approvals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

this company being here to help credit consolidation. so many of us need the outside help due to the new administration and layoffs and budget cuts. I greatly need to support an assistance to conso... See more

Company replied

Rated 5 out of 5 stars

Alonso, loan consultant and Megan, quality control agent . They both stayed on the line witm me thru multiple restarts on my application and final paperwork. They both exhibited more patience than I d... See more

Company replied

Rated 5 out of 5 stars

It’s a no brainer using AmOne!!! The choices that were given to from 7 banks and each bank had at least 10 ways to choose how I want my personal loan and the time to pay it off with different options... See more

Company replied

Rated 5 out of 5 stars

My husband and I are wanting to do some home improvements and also purchase a few much needed medical supplies. We were able to borrow the amount we needed at a reasonable interest rate. The applic... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

About AmONE

Written by the company

AmONE has been America's premier online loan matching company since 1999. We offer a free service designed to make it easier for consumers and small business owners to obtain the best loan results possible.

Our trusted website uses innovative technology to instantly match potential borrowers with the most suitable loan programs and lenders for their current credit and financial situation, out of all the options available in their market area.

In addition, we are committed to providing the highest levels of personalized service found on any financial website. All AmONE clients receive access to their own dedicated Loan Matching Specialist, who will gladly answer any questions and provide unbiased guidance on the options presented.

By providing immediate access to the highest rated loan solutions currently available, millions of people each year are able to receive safe, reliable loan options they can count on, without having to spend hours searching for them on their own.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

credit repair…

They sent me to a credit repair service. Not help me with any loan.

17 October 2025
AmONE logo

Reply from AmONE

Hi David, we're sorry if you were unhappy with your results. Although we aim to help everyone who comes to us for help with a loan, sometimes an individual's current financial situation prevents us from doing so. Please be sure to check out the alternative options we sent to you via email. Often times, they are just as helpful financially as a loan. Call us if you need any help with them.

Rated 5 out of 5 stars

Very helpful

Very helpful, professional and supportive

17 October 2025
Unprompted review
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Reply from AmONE

Great to hear, James! Thank you for your rating and review! We appreciate it!

Rated 5 out of 5 stars

Great service

Great service, fast but also courteous. Would highly recommend.

16 October 2025
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Reply from AmONE

Perfect, Will! We aim for both efficiency and world class service, so we're thrilled we checked the boxes with both! Thanks for sharing!

Rated 5 out of 5 stars

Never used before

Never used before, worked out just fine

16 October 2025
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Reply from AmONE

Thanks, Wendell! Happy to hear all went well after working with us! Thanks for your feedback!

Rated 5 out of 5 stars

Fast and easy

No waste no haist

15 October 2025
Unprompted review
AmONE logo

Reply from AmONE

Thanks, Paul! We realize your time is valuable and try to be as efficient as possible in our matching process. Happy you found it to your liking!

Rated 5 out of 5 stars

Great company

My agent was amazing

15 October 2025
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Reply from AmONE

Great to hear, Tony! Happy to hear you were pleased with Valerie's assistance! We will be sure to share - thanks again!

Rated 5 out of 5 stars

Process was a smooth one

Process was a smooth one. Necola was great to work with!

15 October 2025
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Reply from AmONE

Thanks so much for your kind words! We're thrilled that you found our process smooth and were happy with your agent! Thanks for sharing!

Rated 1 out of 5 stars

Kept dropping the call and no call…

Kept dropping the call and no call back. Said I qualified for a loans and sent email for debt relief. Bait and switch I will make sure that I post this everywhere. Not good business

13 October 2025
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Reply from AmONE

Adam, thanks for your feedback. We reviewed your file. The email you received contains prequalified offers from two of our lending partners. At AmONE, we take a holistic approach to finances and always include other offers that may help. Therefore, our consumers also typically receive offers for auto insurance, credit cards and debt settlement. It's up to you to decide what the best fit is for your situation - we simply generate the offers. Sorry for any confusion on that. Feel free to contact Landry, your AmONE Specialist with any additional questions.

Rated 2 out of 5 stars

A big force that 16 years already can get the license and car, what an early competition power. But a solide bottom are those who master the life without huge financing, filling the gaps of lost money

Well, I was 3 times invited to be preapproved, went through the whole process just to get told that at this time I could not be approved. I got real assets of 750k free and clear value, 60k secured income vs less history, and a certain number of check-ins to the credit report, with a 683 score. I was asking for a 40k loan. I am not a lender, but no history in credit means having mastered life pretty good and give now the chance to charge interest. Like, I would master the amortization less good?

9 October 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi, Sven. We completely understand how frustrating it can feel to receive multiple preapproval invitations only to be told you don’t qualify after applying. While preapproval is based on preliminary information, the full application review includes additional factors that can affect eligibility, such as credit depth and lending criteria set by our partners. It sounds like you’ve built a strong financial foundation, and we appreciate you taking the time to share your experience, however.

Rated 4 out of 5 stars

Fair

Not accurately as advertised but a particular individual stepped up and explained enough to provide what was needed, thanks so much!!!

10 October 2025
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Reply from AmONE

Outstanding, Queen! Happy we were able to answer your questions and provide the help you needed! Thanks for sharing!

Rated 4 out of 5 stars

Quick service friendly and…

Quick service friendly and understanding team members

10 October 2025
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Reply from AmONE

Thanks, Todd! At AmONE, we pride ourselves on the service provided by our AmONE staff. Reach out if you ever need anything in the future!

Rated 5 out of 5 stars

Easy Hassle-free help with lenders

Amone made it easy to match me with a lender than could meet my needs. No endless links and pop-up ads just right to the point.

8 October 2025
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Reply from AmONE

Hi William! We appreciate your feedback and rating! Our goal is to provide fast, hassle-free service so our consumers can get what they are looking for in an efficient manner. Thanks for sharing!

Rated 3 out of 5 stars

No help in securing a loan to solve my…

No help in securing a loan to solve my problem.

7 October 2025
AmONE logo

Reply from AmONE

Hi Oscar, we're sorry if we were unable to help you find a loan match. Although we would love to help every consumer who comes to us, sometimes an individual's financial history prevents us from doing so. Please consider the alternative options we provided. You may find them to be a better fit for your situation, or they may help save you money in other areas that could ultimately help your overall financial situation.

Rated 5 out of 5 stars

Great rate

Great rate, fast service!!

4 October 2025
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Reply from AmONE

Hi Peter! We love it when all the boxes get checked! Thanks for sharing!

Rated 5 out of 5 stars

Quick response

Quick approval when I was in a difficult financial situation.

4 October 2025
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Reply from AmONE

That's why we're here, Greg! Happy we could be here for you when you needed the help.

Rated 4 out of 5 stars

I dont know yet i have not got my lone…

I dont know yet i have not got my lone yet will let you know

3 October 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi Mark, please be sure to follow up with the lender we referred you to if you have not heard back. Remember, we provide the matches, but once you have engaged with the lender, you work directly with them on next steps. Thanks!

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