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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers had a great experience with this company. Customers are really happy with the products, finding them to be a staple in their routine and incredibly easy to apply. Many people appreciate the convenience and the natural look of the items, often comparing them favorably to professional salon results. The ordering process is also frequently highlighted as smooth and efficient. However, some customers expressed dissatisfaction with the durability of certain products, noting issues like paint peeling or nails falling off quickly. There were also a few concerns regarding the price, with some feeling that the cost was not always justified by the product's longevity or that additional necessary items were too expensive.

What people talk about most

Product

Clients share positive opinions on product quality and ease of use. Many reviewers praise the durability of... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the durability of the... See more

User experience

Users describe positive interactions with the user experience. Many customers found the products easy to... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the ease of... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the affordable prices and consider the products a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I genuinely couldn’t live without House of Amor lashes—they’ve become a staple in my make up routine. The new half lash pre-glued styles are an absolute game changer… a full set in minutes, no s... See more

Company replied

Rated 5 out of 5 stars

First time using these press on nails and I’m so impressed with them! I ordered “Pink Lemonade” and applied them using the glue the night before my holiday. They lasted 6 days before 1 fell off but I... See more

Company replied

Rated 3 out of 5 stars

Bought the press on nails and the durability of it is actually amazing compared to the others.It looks like you get your nails done in the salon. It lasted a week to me til one of the nails come off .... See more

Company replied

Rated 5 out of 5 stars

Fantastic product! I purchased the ‘lemon sugar’ nails ahead of my holiday to Cyprus. I’ve been so impressed with the durability of them as I’ve been jet skiing, swimming and on quad bikes with these... See more

Company replied


Company details

  1. #198 of 220 best companies in Beauty product supplier

Written by the company

House of Amor is a beauty brand that celebrates inclusivity, authenticity, and self-expression, offering premium-quality lashes and nail products designed to empower and inspire. Specialising in DIY at home beauty treatments.


Contact info

4.0

Great

TrustScore 4 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I cannot believe some of the reviews on here!

I cannot believe some of the reviews on here!! Absolutely opposite to my experience! I had heard only amazing things, not just online but from friends who are fans of the lashes so I caved and tried them myself.. and WOW I'm so glad I did!!! When I asked for application help their customer services was nothing shy of extremely kind and helpful, not to mention the quality of the products and packaging itself. I am so so impressed and would recommend this brand to anyone!!

12 January 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for much for your great feedback. It's wonderful to hear that you had such a positive experience with us and thank you for recommending us to others. We truly appreciate your support and are here to assist you whenever you need us.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, really helpful when I was struggling with my application. Love these products so much. Thank you amor for saving me time and money xx

21 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

We're thrilled to hear that you had a great experience with our delivery and that our customer service team could assist you when you needed help with application. Thank you for your kind words and for choosing Amor! We're delighted to have been able to save you time and money. If you have any questions or need assistance, feel free to reach out. We appreciate your support!

Rated 5 out of 5 stars

Couldn’t recommend more!!

Honestly life changing!! Used to spend a lot of money and time getting extensions but haven’t done since finding Amor about a year ago - they are really easy to put on and last ages! They come in loads of different styles so can suit anyone whether you want a natural or more glam look! It took a while to get the hang of how to put them on quickly but the girls working here don’t stop posting content on their Instagram to help people and even have a Facebook page where people share tips, they’re also really easy to get hold of if you do need more 1-1 help on how to apply them! I’ve recommended these to so many people and so glad I found them!

21 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for sharing your experience! We're thrilled to hear that our lashes have been life-changing for you and that you've found them to be a convenient and cost-effective alternative to extensions.

It's fantastic to know that you appreciate the variety of styles we offer and that our social media platforms and customer service support have been helpful for you. We truly appreciate your recommendation and are delighted to have you as a happy customer. If you ever need any further assistance or tips, don't hesitate to reach out. Thank you for your support.

Rated 5 out of 5 stars

Best lashes and great service!

The team are wonderful, so helpful and responsive if you have any questions! I love their lashes and their lash serum has transformed my former stumps into lovely long lashes! Would highly recommend these products!!

21 February 2024
Unprompted review
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Reply from House of Amor

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team and products. It's fantastic to know that our lash serum has made such a difference for you, and we're delighted to have been a part of your lash transformation journey.

Your recommendation means a lot to us. If you ever have any more questions or need assistance, feel free to reach out. We're here to help. Thanks again for your support.

Rated 5 out of 5 stars

Absolutely in love with these lashes

Absolutely in love with these lashes! I was sceptical as I’m not a big fan of lashes with glue etc but since having a baby it seemed like the only way to look like a human being again. Ordered only starter kit to give it a chance and it blew my mind! Obviously had few melt downs while applying before I realised it’s better to use less bond as they were falling off when applied too much but after improving my mistakes with applying they do lasts up to 8 days. They even survived swimming with a toddler who was splashing tons of water into my eyes. The only minus is getting into arguments with my partner who don’t understand why I keep ordering more and more even tho I still didn’t use previous ones lol.

21 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for sharing your experience with us! We're so happy to hear that you've fallen in love with our lashes and that they've helped you feel like yourself again after having your baby. Sometimes the application process can take a little practice to start with but we are pleased to hear that you tweaked your application slightly in order to get the best possible wear from your Quicklashes.

Thank you so much for your positive feedback, we really appreciate your support.

Rated 5 out of 5 stars

Game changer!!

I’ve been using Quicklashes for over 2 years now. I used to have individual lashes done and they not only cost lots more, they never last and damaged my natural lashes!
I can honestly say Amor quicklashes have changed my life! I’m never without them.
I watched a video of the application and thought… no way can it be that easy. But it really is. Obviously takes a few attempts to get it spot on but every time I apply a new set now it takes me literally 5-10 minutes max!

21 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for being a loyal customer for over 2 years! We're delighted to hear that our Quicklashes have made such a positive impact on your life.

Your feedback means a lot to us, and we appreciate you sharing your experience. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help. Thanks again for all of your support.

Rated 4 out of 5 stars

OK so I was very sepitical about these…

OK so I was very sepitical about these lashes as I dont usually wear lashes often or make up for that matter. But I was worried about the product going me irradiation but so far so good. I usually wear them for about 2 to 3 days before I take them off clean them and get stuff only beacuse sometimes my eyes get irriated but that's not the lashes that me not being use to it. I've cried every day for the past 3 days (personal reasons) and there still on and stuck well. The only issue I have is the fact the glue is very sticky and once on ur eyes lid by accident very hard to get off. This glue would be great if it was see-through, I tend to use the lash remover and rub in my eye lid with a cotton stick witch helps get it off. I'm going to try wear for the 7 days and see how we go. Overall great product and have applied twice so far. They can be tricky to apply but once use to it its easy

20 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for sharing your experience with our lashes! We're thrilled to hear that you've had a positive experience overall and that our product has exceeded your expectations. We understand that adjusting to wearing lashes can take some time, especially if you're not used to wearing makeup regularly.

We appreciate your feedback regarding the glue, we do sale a clear glue which you may find easier to use. I would also suggest using a little less glue if their is a sticky residue on your lashes you only need a small dab at the base of your lashes to apply and ensure you are using superstay as this will help remove any sticky residue. It's fantastic to hear that despite some initial challenges, our lashes have stayed put through difficult times (sending lots of love).

If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to support you on your lash-wearing journey, and we hope you continue to enjoy our product!

Best regards,
Amor Lashes Customer Care Team

Rated 4 out of 5 stars

Obsessed!

Ordered twice now from here and I’m obsessed! Really easy site to use and quick delivery each time! Packaged well!
I stopped using ordinary lashes years ago and only get them done by a lash tech for holidays but since being recommended by my sister I can’t believe how easy the whole process is!!!

Would highly recommend Amor Lashes 🩷

19 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your kind words and continued support! We're delighted to hear that you've had such a positive experience with our website and delivery service. It's wonderful to know that you've found our lashes to be an easy and convenient alternative to traditional methods. We truly appreciate your recommendation and look forward to serving you again in the future!

Warm regards,
Amor Lashes Customer Care Team xx

Rated 1 out of 5 stars

Terrible Experience

Avoid this company. These lashes are a complete waste of money. The quality is so bad. The lash bond burned the skin around my eye. Customer service was so poor when I contacted them, claiming the irritation was caused by incorrect application rather than the fact the bond caused an allergic reaction. Refused to give me a refund despite photographic evidence!!

Don’t believe everything you see on social media. They are obviously paying very well for all the adverts and good reviews.

20 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

I'm deeply sorry to learn about your disappointment with our products and the feeling of having wasted your money. Your feedback is extremely important to us, and we strive to ensure that every customer has a positive experience with our brand.

Please know that all of our products undergo rigorous quality checks to uphold the highest standards. It's distressing to hear that you experienced a reaction from the lash bond. Could you kindly confirm if you conducted a patch test 24 hours prior to application?

Regarding the issue with the refund, we would like to thoroughly investigate the matter to ensure fairness and satisfaction for all our customers. I encourage you to reach out to our customer service team once more, and we will make every effort to promptly address your concerns. Your feedback is valuable to us, and we are committed to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

Worth the money.

Ordered these lashes after getting professional extensions done and they fell out the next day.

I was really impressed with how easy the application was. My first try took me about 5mins to do both eyes and I loved the result.

I’m on day 3 and they haven’t moved. I’ve received compliments on my lashes and it feels really good to be able to say I did them myself. I don’t know what the negative comments are about that they feel fake? Of course they’re fake. All false lashes are fake. I personally don’t think these look as fake as some do. These look very natural.

Great experience so far. Would recommend.

16 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for sharing your experience with our lashes! We're thrilled to hear that you found the application process easy and that you're enjoying the results. It's fantastic to know that you've received compliments and feel confident in your DIY lash application. We appreciate your perspective on the natural look of our lashes and are glad they meet your expectations.

Your recommendation means a lot to us, and we're grateful for your support. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Warm regards,
Amor Lashes Customer Care Team x

Rated 1 out of 5 stars

I’m giving them just one star for the…

I’m giving them just one star for the package, lovely and cute. But the quality is poor, I tried to put the lashes on yesterday evening, I was a little struggling because the bond is very sticky and messy. It took me 30 min to do both eyes, but the next day I woke up with the lashes on my pillow 😅. So not worth the money. I just wasted £65. Don’t believe everything you see in the media!

10 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Hello Valentina,

I'm sorry to hear that you're encountering difficulties with the application process. Please know that we're here to assist you every step of the way. Sometimes, customers may benefit from a bit of guidance to avoid the issues you've described.

It seems like you might have applied too much bond, resulting in it being sticky and messy. We recommend applying a small amount of bond at the base of your natural lashes to prevent over-application. Additionally, using our Superstay to seal the lashes can help ensure they stay in place longer.

We're more than happy to provide further assistance. I suggest checking out our "How It Works" page on our website, where you can find helpful application tutorials. Alternatively, we can arrange a 1-2-1 FaceTime call to guide you through the process personally.

Please don't hesitate to let us know if there's anything else we can do to assist you further.

Best regards, Amor Lashes Customer Care Team

Rated 2 out of 5 stars

Too much maintenance

I want to give this brand a higher review because the concept is great and the lashes themselves are so nice. But they don’t work very well for me. I’ve spent £60 and don’t have much to show for it.

Pros -
fairly straightforward to apply once you get the hang of it, look very pretty, lovely packaging

Cons -
Can be very fiddly initially with lashes coming off during clamping, lashes come off if your eyes water, for me they don’t last more than 3 days, tricky to clean and reuse lashes if they’ve fallen off, the bond is not that strong and I don’t feel the superstay really does much either.

I’m definitely not getting 7 days wear out of these and most days have actually had to fix them or reapply at least one or two lashes. The maintenance is too much and I’ll most likely go back to my lash tech.

8 February 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for taking the time to share your feedback with us. We truly value your honest review and are pleased to know that you see the potential of our brand and the quality of our products.

We are committed to addressing the issues you've encountered and are more than willing to assist you. After reviewing your concerns, it appears that they are all issues that we can resolve by refining your application technique to ensure the longevity of the lashes. Additionally, we can provide guidance on proper removal and cleaning methods so that you can reuse them.

Please don't hesitate to reach out to us if you need further assistance. Our customer care team is here to support you every step of the way.

Warm regards,
Amor Lashes customer care team

Rated 1 out of 5 stars

Not one negative review online

Not one negative review online ! These lashes are such poor quality. I've used another brand before and once applied I couldn't feel them. I chose to try these for different styles and the first pair was so uncomfortable with some excess lash band prodding my eye everytime I blinked. I thought I'd give them another go ( I purchased alot because no negative reviews 😐) and the glue was pretty much dry the lashes stuck on for around 3 hours and all that time they hurt.

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Purchased these as a recommendation…

Purchased these as a recommendation from a friend, so assumed all would be great. The lashes themselves are of a semi decent quality, and the applicator was as advertised. I had chosen the Christmas starter kit which seemed great value at first glance, as it came with a full size bond and mascara type wand. When the kit arrived it did not contain a full size bond, and instead had a mini glue in the box (similar to those you get in strip lash boxes). I applied them as directed on the website videos and although they looked good, they all came off by the following morning.
I asked customer service to help resolve this as the glue, upon comparison with my friends, was clearly not the same. Their responses over the next few days were quite astonishing. To cut a long story short they blamed me for the issue.
They refused to take any accountability for the problem.
I offered to send the kit back for a full refund - no response. I asked if they could send me a full size bond as advertised - no response.
Awful customer service.

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely blown away by this product

Absolutely blown away by this product. Shipping was super quick, packaging is very high quality and luxurious. The guide and videos are so helpful but best bit is the lashes are so incredibly easy to apply and looked great in genuinely under 5 mins for first attempt ! So happy, game changer !

17 January 2024
Unprompted review
Rated 5 out of 5 stars

After initially receiving my order and…

After initially receiving my order and finding it was missing (opened, empty bag delivered by Royal Mail), I contacted Amor and they responded within the hour and immediately sent out a full replacement order that arrived only 24 hours later. Very impressed with their wonderful customer service.
The lashes themselves are amazing quality and so easy to apply, very happy.

5 January 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed

Packaging is nice but the lashes are really difficult to apply and do not stay in place. Really disappointed.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

I love these lashes

I love these lashes! They were the first cluster lashes I purchased. Easy to apply just like the videos. The starter kit is amazing. I tried another brand that was a bit cheaper, but have to say these lashes are much nicer and will be going back to using them.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Amor lashes has changed my life as a…

Amor lashes has changed my life as a mum who has struggled to find themselves after having a baby and not having any time for lash appointments Amor has everything you need to do your own diy lashes in the comfort of your own home and they truly cater to everyone and every budget. They are amazing quality and last for up to 7 days but for me up to 3 weeks . They are also different to other brands because they genuinely love their customers and car for them too . They offer one to one videos for application tips and they have a whole section on their website on how to apply and look after your lashes . There is truly no other brand like them

14 November 2023
Unprompted review

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