amourprints.com Reviews 389

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This company is extremely responsive and quickly answered questions. The product was well packaged for its transit- thankfully so! En route, the delivery was less than gentle, despite the fragile sti... See more

Rated 5 out of 5 stars

I am extremely happy with the product ordered from amourprints. My daughter and her husband absolutely loved their 1st wedding Anniversary gift. The canvas print arrived on their anniversary date. Kir... See more

Rated 5 out of 5 stars

We couldn’t be happier with our purchase..the quality far exceeded my expectations. Right down to the hangers on the back being in the exact same place on both sides!!! Do you know how few companies... See more

Rated 5 out of 5 stars

We purchased a new home in August, and since then have had this one wall above the couch needing something special. We had considered several objects and painting, but none hit the spot. I seen the... See more

Company details

  1. Gift shop
  2. Decoration and Interior Design Store
  3. Wedding Shop

Written by the company

Amourprints are keepsake custom art prints filled with joy and happiness. It's a way for people to express their feelings towards someone special. With song lyrics on canvas you can tell your own story. Made in the USA


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

389 reviews

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Rated 5 out of 5 stars

Perfect!

Kristie and her elfs are really trying to put a smile on everyone who is looking for just that. I’m sure every order is taken good meticulous care and I can confirm that it does show in the end product. All the very best and heavens may fall quality is your USP, dnt compromise on that. My order came out Perfect, just like the song I asked to inscribe on it. Cheers.

22 December 2023
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE AND QUALITY ASSURANCE

I'm giving this company one star for 2 reasons.  First, though they are in the business of creating wall decor with lyrics, they are not accurate with lyrics and do not proof their product. My print came with incorrect wording and a sentence was duplicated. Both should have been caught by their team...neither were.
Second, after giving it to my partner and him noticing the errors, which was horribly embarrassing, I reached out to Kirstie and was given a single line that said, "Looks like the custom was approved with that info." That's it...no apology, no offering! Not even a "hello" or "I'm sorry." I sent 2 follow up emails and got no response, until I threatened a negative review. Yet, there is still no resolution offered.
I spent $250 on an item that I can't
use and they are doing nothing to rectify their mistakes. Yes, I saw the pic of it on my phone, but did not proof all the lyrics...that's THEIR business and had they had some type of QA, it would've been caught. I merely proofed 2 parts...our names and that they got the right song.
If they did the right thing and sent me a new one, they'd break even and keep a happy customer...maybe still make some money. But that is obviously not important to them. They do not have good business practices and worse, they are not good people." Kirstie claims to be a Christian "led by God." She is incorrect. God would tell her to do the right thing. Find another company to give your hard earned dollars to...one that values their customers, has high quality merchandise, and deserves the revenue. It's not AmourPrints."

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

My customer service experience with AmourPrints was exceptional. Not only did they respond almost immediately to my initial questions; they were patient and professional with my seemingly minute requests and worked until I had the exact canvas I wanted. My son and daughter-in-law absolutely loved the gift.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Very responsive and reliable

After the order was made there was some problem with my email receiving notices from AmourPrints. However, after contacting support, Kristie, she kept me posted on the progress of my order. Received the print today and it looks great. Highly recommend AmourPrints.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

What a JOY

Great customer service. Attention to detail. High quality product. Fast shipping. Thank you Amourprint for helping me find the perfect gift.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

The print came out great

The print came out great, and it was an easy order process. There’s a review of the product before it’s shipped out, and everything was fast for how custom it is. Would definitely recommend and order from there again. Overall lovely experience.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Great Print and Customer service exceptional

First of all the print is beautiful and I know I was uncertain about size and frame but Kirstie took the time and had a very rapid response each time to ease my decisions!
She was not pushy and answered each email politely! I cant thank her enough. I also like the fact you send a preview before accepting final print! Nobody does that !!! Thank you so much
Ron

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Wow! She really loved it.

Wow! It came today and I wasn't expecting it for about another 7 days! What a surprise and she really loved it! The quality was superb and the customer service was excellent! This is definitely a very unique gift. Thank you!

1 December 2023
Unprompted review
Rated 5 out of 5 stars

I received my picture and can hardly…

I received my picture and can hardly wait until Christmas to give it to him.
I absolutely love it!! I know he will too!!
Thank y'all so much!! Y’all are truly the best! Super nice and friendly!! I was shocked how fast I received it!!
I definitely recommend amourprints!!
⭐️⭐️⭐️⭐️⭐️

28 November 2023
Unprompted review
Rated 5 out of 5 stars

We just received our beautiful custom…

We just received our beautiful custom print today!!!! It is absolutely beautiful and a great 10 anniversary memory!!! This was the song I sang to my husband when we were married.
Thank you so very much,
Teresa Smith and Chris Smith
Williamson WV

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Our print turned out amazing

Our print turned out amazing! The communication with the seller insuring the print was correct was fantastic. As well as the speed in which we received it was incredible. We will definitely being using armourprints.com again!

11 November 2023
Unprompted review
Rated 5 out of 5 stars

Wow, a must buy!

Wow! I saw their ad on Facebook. I decided to place the order. Amourprints worked with me and the design, very friendly and very responsive to emails. They sent me a proof and off to print it went. I'm a typical man and waited until the last minute for a birthday gift for my fiancé. This is where amourprints really came through. They made the dealine and I received the canvas 2 days before her birthday. When I opened the box, it was even better than I thought it would be. I loved it so much I had to give it to her 2 days early. She loved it!!!! I mean she really loved it! I am beyond satisfied not only with the product but the customer service! It's nice to see a company really care and take pride in their product. It is so nice I'm going to have one made for my 17yr old daughter. I am beyond impressed with the quality and design. Thank you amourprints for keeping me out of the dog house!!!!!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

This Is A Real Review!

I don't know anyone who works there and I paid for my order in full. :-) That said, I had a great experience with this company and love the finished product. It made sense when I found out they were a family-owned business. They have the flexibility (and interest) to work with you to customize your piece. Kirsten and I traded a whole BUNCH of e-mails (sorry Kirsten! :-) because there were some details I wanted and I was happy they could accommodate. I got the biggest version and would invite you to do the same. The smaller ones are nice but the display of the biggest is phenomenal!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Armourprints what a special touch to oir sitting room

I came across this company Armourprints on FB. I instantly started to look at the website and read reviews. I was amazed at all of the canvases that they offered. I had been in search of something special to honor my late husband and our beautiful 16 years together. Armour prints did exactly what I needed and wanted to make it special. There was an empty space in our sitting room that needed something eye catching and as well as breath taking. I found it in Armourprints song lyrics on canvases with our favorite song.
" GOD SENT YOU"
Now the room is complete. Thank you Armourprints 😊

15 October 2023
Unprompted review
Rated 5 out of 5 stars

This is one of the most amazing gifts…

This is one of the most amazing gifts ever. My husband loves it. My experience with Amour Prints was outstanding. Kirstie Rickert followed up with me through the process and responded immediately to any questions I had. The product is beautiful and excellent quality!!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! What a nice piece for our home! I ordered it for our Anniversary and it turned out better than expected. When I reached out with questions, the company rep (Kirstie) was super responsive and quite patient! We are very pleased with the end result!

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Well done!!

Kirstie and her team did an outstanding job! Very creative and a commitment to excellence! Craftsmanship was on point! Highly recommend AmourPrints!

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Quality product and exceptional service

I can't thank you enough for the quality artwork I received today! The turnaround time from the time I placed the order to receiving it was unheard of. I have never received an order from any company so quickly! When I opened the box I was so happy to see exactly as the proof that was sent to me. I am so excited to present this gift to my grandson and his wife on their very first wedding anniversary! Thank you so very much Amour Prints and to Kirstie as well for her patience and perseverance in helping the impossible happen in getting this to me in a very short time. Quality product and quality care from an exceptional team has made a repeat customer from this happy Gram! Thank you so very much!!!!!

13 October 2023
Unprompted review

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