AMP Futures Reviews 950

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professional demeanor, often highlighting individuals who go above and beyond to resolve issues. The customer service is consistently described as excellent, with many appreciating the quick and effective support received. However, some people were dissatisfied with the service, mentioning issues with unresponsiveness to inquiries and a lack of follow-up. A few customers also noted slow response times and difficulties reaching support, leading to frustration with unresolved problems.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their professionalism, patience, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of... See more

Service

People report ambiguous experiences with service. Many customers praise the great customer service, fast... See more

Response time

Customers had ambiguous experiences with response times. While some reviewers praised the speed, noting... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers praise the helpfulness of support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Johnny is the best tech support guy for Amp Quantower. He is patient and methodical. I like that he will do remote support on the spot quickly get to the root of the issue as oppose to documentation l... See more

Company replied

Rated 5 out of 5 stars

Called Amp this morning with login issues and linking to a platform. Spoke with Collin and he was patient, professional, and extremely helpful in getting everything working correctly. He showed me... See more

Company replied

Rated 5 out of 5 stars

I have always had great experiences with the AMP service staff, but today was over the top. Collin was patient and professional dealing with my limited computer skills as he got my live data feed c... See more

Company replied

Rated 5 out of 5 stars

I had a problem where amp/cqg logs me in but charts stay blank. ive bee facing this problem from past month and checked everything on the internet like reddit and youtube etc nothing worked but then i... See more

Company replied


Company details

  1. Finance broker

Written by the company

Welcome Smart Traders...You are looking at TrustPilot because you care. So does AMP!!! --- AMP Futures offers you Ultra-Cheap Commissions, Super-Low Margins, a Huge Selection of 50+ Trading Platforms and Excellent 24-hour Customer Service!!! --- Trusted by traders worldwide Voted as the "Best Futures Broker" by TradingView users 2 Years in a Row (2023 & 2024)


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

950 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Top-notch technical support

Technical support was absolutely top-notch.
The team resolved everything very quickly and efficiently.
Smooth process, clear communication, and great service.
Truly a super experience!

26 January 2026
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your 5-star review!

We’re pleased to hear that our technical support team delivered clear communication and handled everything quickly and efficiently.

We appreciate you taking the time to share your experience with AMP Futures.

Happy Trading!

Rated 5 out of 5 stars

I am a loyal customer of AMP for years

I am a loyal customer of AMP for years. Recently I had a problem with multi-chart. I contacted several customer representatives, none of them could solve the problem until today I met Collin. Collin is the most competent, capable customer representative in AMP on the basis of several years of my communicating with AMP. He solved the problem that others couldn't. I believe Collin is the best employee at AMP. He is way better than others. He knows what he is doing. He is very familiar with all the platforms offered by AMP. He definitely makes me a very satisfied customer and I will stay with AMP as long as you have Collin-level employees. Collin deserves a pay raise!!!

23 January 2026
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your long-term loyalty and for sharing such detailed feedback.

We’re very glad to hear that Collin was able to resolve a complex MultiCharts issue and provide the level of expertise and confidence you expect after many years with AMP.
Your recognition of his platform knowledge and persistence is truly appreciated, and we’ll be sure to share your comments with our team.

We value your continued relationship with AMP Futures and appreciate you taking the time to highlight your experience.

Happy Trading!

Rated 5 out of 5 stars

Very competent

Very competent. Colin took care of and understood my problem.. High degree of confidence

21 January 2026
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your 5-star review!

We appreciate your confidence in our team and thank you for taking the time to share your experience.

Happy Trading!

Rated 5 out of 5 stars

Ignacio was very helpful

20 January 2026
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your 5-Star review!

We appreciate you taking the time to share your experience with AMP Futures.

Happy Trading!

Rated 5 out of 5 stars

Collin is the very Best

Collin is the very Best; in fact BEST OF THE BEST !!!
He is so smart and intelligent, would go out of the ways to help clients.

Thanks Collin for all the help and Good Luck !!!

15 January 2026
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your enthusiastic feedback!

We’re delighted to hear how much you value Collin’s knowledge and dedication to helping clients.

We’ll be sure to share your kind words with him, and we truly appreciate you taking the time to recognize his efforts.

Happy Trading!

Rated 5 out of 5 stars

Felix is the Best at customer service

Felix is the Best at customer service. He handles situation fast and easy and makes sure you are taken care of and answers any questions you may have.. great customer service from Felix.

2 January 2026
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for taking the time to leave such positive feedback!

We’re pleased to hear that Felix provided efficient, thorough, and attentive assistance while addressing your questions.

We truly appreciate your recognition of his dedication and professionalism.

Happy Trading!

Rated 5 out of 5 stars

I had a problem whereI had a problem where amp/cqg logs me in but charts stay blank amp/cqg logins…

I had a problem where amp/cqg logs me in but charts stay blank. ive bee facing this problem from past month and checked everything on the internet like reddit and youtube etc nothing worked but then i contacted support team and collin my hero showed up ad solved my probem in less than 5 minutes. love you collin.best support team.

24 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for sharing your experience!

We’re glad to hear that Collin was able to quickly identify the problem and get your charts working again.

We truly appreciate your kind words and recognition of our support team’s dedication to resolving issues efficiently.

Happy Trading!

Rated 5 out of 5 stars

Thanks a Lot Collins for yr help in…

Thanks a Lot Collins for yr help in setting up my Platform, specially during this Christmas Eve. You hv got a thorough knowledge in the system
Regards Rahul

24 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your thoughtful review!

We’re glad to hear that Collins was able to assist you with setting up your platform, especially during the holiday.

We appreciate your recognition of his knowledge and dedication, and we’re happy to have been able to support you.

Happy Trading!

Rated 5 out of 5 stars

Excellent Help from Ignacio at AMP…

Excellent Help from Ignacio at AMP futures!! Great help with a stressful part of my DAY!! THANK YOU!!!

22 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for the great feedback!

We’re happy to hear that Ignacio was able to step in and provide helpful support.

We’ll be sure to share your appreciation with him, and we truly appreciate you taking the time to leave a review.

Happy Trading!

Rated 5 out of 5 stars

I connected with Colin

I connected with Colin. He is knowledgeable, patient and knows whats the problem you going through and without asking more details. Giving him 5 stars because he did an awesome service. Thank you!

22 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your kind review!

We’re glad to hear that Colin was able to quickly understand your situation and provide patient, knowledgeable assistance.

We appreciate you taking the time to share your experience with AMP Futures.

Happy Trading!

Rated 5 out of 5 stars

Excellent and genuinely helpful support

Outstanding support from Freddy. I came in with a clear but misunderstanding issue, and Freddy immediately understood my problem without me having to go into details. Freddy offered me a great solution and saved me time and money. Fast, knowledgeable, and genuinely helpful. This is exactly how support should be.

Thank you so much Freddy!!!

16 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for the detailed and thoughtful review!

We’re very pleased to hear that Freddy quickly understood your situation and provided a clear, effective solution that saved you both time and effort.

Happy Trading!

Rated 5 out of 5 stars

Great site

Really great site, very helpful, great platforms and system.

11 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your kind review!

We appreciate you taking the time to share your experience and are always here to support your trading needs.

Happy Trading!

Rated 5 out of 5 stars

Wow! Fantastic! Where do I start?

Where do I start?
Freddy, is not only personable and professional, he is also incredibly knowledgeable to a very surprising level… Add to that, Freddy,, you went way above and beyond the call of duty, you are the man!

Thank you x 10

Henry "Tripp" Dean

11 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for sharing such an enthusiastic and thoughtful review!

We’re delighted to hear how much you appreciated Freddy’s professionalism, depth of knowledge, and willingness to go above and beyond to help.

We’ll make sure your appreciation is passed along to him…feedback like yours truly means a great deal to our team.

Happy Trading!

Rated 5 out of 5 stars

Igancio multicharts Very Helpful in…

Igancio multicharts Very Helpful in solving my problum.

10 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your review!

We’re glad to hear our team was able to assist and resolve your issue.

We appreciate you taking the time to share your experience with AMP Futures.

Happy Trading!

Rated 5 out of 5 stars

5 stars to Collin for the awesome tech…

5 stars to Collin for the awesome tech support this morning. he is very kind and patient and is a credit to your firm. thank for the service.

9 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your wonderful review!

We’re delighted to hear that Collin provided kind, patient, and effective support during your session.

We’ll be sure to pass along your appreciation to him…feedback like yours means a lot to our team.

Happy Trading!

Rated 5 out of 5 stars

ignacio excellent

4 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for the 5-star review!

We appreciate your feedback and are glad to know you’re having a EXCELLENT experience with AMP Futures.

Happy Trading!

Rated 5 out of 5 stars

Excellent service

Excellent service, Appropriate responsiveness, quick and tailored to my concerns, just excellent, very polite and professional

1 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your thoughtful review!

We’re delighted to hear that our team provided prompt, attentive, and professional support that addressed your concerns clearly.

We truly appreciate you taking the time to share your experience with AMP Futures.

Happy Trading!

Rated 5 out of 5 stars

Freddy the Magnificent!

As an experienced trader and new account holder Freddy is incredibly friendly and knowledgeable!

1 December 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for your review!

We’re glad to hear that Freddy made a strong impression with his friendliness and expertise, especially as you’re getting started with your new account.

We appreciate you sharing your experience and are happy to have you trading with us.

Happy Trading!

Rated 5 out of 5 stars

I had problems setting up a bank wire…

I had problems setting up a bank wire transfer to my bank. Daniel logged on remotely and walked me through the process. Very helpful and knowledgeable !!

26 November 2025
Unprompted review
AMP Futures logo

Reply from AMP Futures

Thank you for sharing your experience!

We’re glad to hear that Daniel was able to connect remotely and guide you through the wire transfer setup step by step.

Your feedback means a lot to us, and we’re happy he provided the clear and helpful support you needed.

Happy Trading!

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