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amsmortgages.co.uk Reviews 

1,737
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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their outstanding professionalism, remarkable patience, and clear communication maintained throughout the entire process. Many people highlight that advisors go above and beyond to provide tailored advice and reassuring answers to every question. Consumers note that the team works tirelessly to secure complex mortgage deals with impressive speed and efficiency. Reviewers heavily appreciate the dedicated support and seamless coordination provided from the initial inquiry right through to final completion. Buyers consistently recommend these services to others seeking reliable and stress free assistance for their housing needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team's exceptional dedication,... See more

Service

Reviewers express immense satisfaction with the top tier service, highlighting efficient, fast, and... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing the team's exceptional professionalism,... See more

Response time

Clients share positive opinions on response time, highlighting fast, clear communication and prompt feedback.... See more

User experience

Users describe positive interactions with user experience, highlighting an overall great and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Luke Taylor and Claire Golder enough for the incredible service they provided. My circumstances were far from straightforward, but they handled everything with professionalism, patie... See more

Company replied

Rated 5 out of 5 stars

Alex was incredibly helpful and super quick throughout the entire process. He was very patient with me and took the time to explain everything I didn’t understand. He kept me updated every step of the... See more

Company replied

Rated 5 out of 5 stars

I am so glad I found AMS to remortgage my HMO property. After dealing with multiple brokers that could not find me a reliable lender I was losing hope that my BRRR was a bad investment but after calli... See more

Company replied

Rated 5 out of 5 stars

My experience has been very positive. Alex, the mortgage broker gave us hope when we had almost given up. He kept me fully informed at every step of the process. I just had to submit the information a... See more

Company replied


Company details

  1. Mortgage broker
  2. also in
  3. Alternative Financial Services
  4. Finance broker
  5. Financial Institution
  6. Mortgage Lender

Written by the company

We are a specialist mortgage broker who has been dealing with clients nationally in the UK for 25 plus years successfully . We specialise in mortgages for: Contractors Self Employed Company Directors Where a mortgage has been refused elsewhere.

Our promise to you...

Written by the company

If we can't help, it's not possible
We're experts in securing mortgages for people with complex financial circumstances. If you have bad credit, have previously been refused a mortgage or have irregular or contract led income, we can help you.
We've been providing mortgages & mortgage advice for 25+ years
We're not just a 'flash in the pan' company who use a fancy algorithm to blindly take you if you can get a mortgage. We've got incredible and long-standing relationships with hundreds of lenders across the UK, who we can work with to find you the very best deal for you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,737)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible service

Incredible service from start to finish. However, there were few hiccups with the appropriate lender. I am grateful to Connor, Luke, Claire and the team who were so helpful to sort out a mortgage that is tailored to my circumstances. I will recommend anyone who is interested in a mortgage broker do not hesitate to contact AMS

24 July 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to review Abigail Much appreciated. The AMS Team

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Alex Silver on my mortgage. Alex was incredibly efficient, knowledgeable, and responsive throughout the entire process. What really stood out was the speed and ease with which everything was handled — something I didn’t think was possible in the mortgage world!

He made what could have been a stressful process feel smooth and manageable, always taking the time to explain everything clearly and keeping things moving without delays. I genuinely appreciated his professionalism and support, and I wouldn’t hesitate to recommend him to anyone needing mortgage help.

Thank you, Alex, for making it all happen so quickly and seamlessly!

18 July 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thanks very much for the lovely review. I have passed your kind comments on to Alex, The ams team

Rated 5 out of 5 stars

Luke Taylor is absolutely fantastic

Luke Taylor is absolutely fantastic. Not only are the response times super fast, but it's also genuine and caring. You definitely don't feel like just another customer - Luke really heard us, gave us completely unbiased and solid advice for our situation. We personally needed a very fast turnaround due to having to swap lenders mid-offer, Luke was fully onboard within minutes, performed a miracle and didn't cut any corners either! Gave us many options, we never felt like we were stuck or a bother, even when I had tons of questions, Luke was happy to answer. Honestly can't stress more than enough how grateful we are - when getting a mortgage it can be a very big commitment, so having someone who is a genuine human being to support you in making the best decisions and giving you all the possible options, is just the best thing you can ask for in this situation. 10/10 thank you Luke you're amazing.

18 July 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, your feedback is appreciated, and we are so happy we were able to help you, I have passed your kind comments onto Luke. regards the ams team

Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, they promise you they can help, but when the going gets tough they can't deliver, avoid!

15 July 2025
Unprompted review
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Reply from amsmortgages.co.uk

HI Martin

Not the best read , sorry you feel we need to be avoided and completely understand your frustration . This is not the service or reviews we set out to achieve , if you look at the 100's of 5 star reviews posted we can and do deliver and have been doing so for 25 yrs .

For clarity , unfortunately we cannot help everyone , as you know your circumstances were very complex and even though we have access to every lender in the UK there is NO lender who would consider an application from you at this time . So it wasn't that we didn't want to help with a mortgage , it was just not possible based on your current circumstances .

If your circumstances change then feel free to come back to us where we will gladly re look at for you

David McCrum
Director





Rated 5 out of 5 stars

Luke was again a massive help

Luke was again a massive help, literally cannot fault him at all, makes everything so simple and clear and his response time is second to none.

Thank you Luke for everything

14 July 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, we are so glad Luke was able to help you. I have passed on your kind comments on, all the best the ams Team.

Rated 5 out of 5 stars

Once again Luke has gone above & beyond…

Once again Luke has gone above & beyond to help with our mortgage, he always takes the stress away with finding the best deal & is super efficient throughout the whole process
We would never go elsewhere , thank you once again

14 July 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thanks for coming back to us Victoria, we look forward to being able to help you again in the future. Thanks again for taking time to post a review. Kind regards The AMS Team

Rated 5 out of 5 stars

Great servise from start to completion…

Great servise from start to completion second time we have used them take all the stress out and process is made easy would recomend them to any one needing a mortgage ect thanks to all the team david and vicky

4 July 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thanks for coming back to us Abbey and for taking time to post a lovely review. Kind regards The AMS Team

Rated 5 out of 5 stars

We couldn't be more grateful to Alex…

We couldn't be more grateful to Alex Silver for guiding us through the entire mortgage process with such professionalism, patience, and expertise. From the very beginning, Alex made everything feel straightforward and stress-free, explaining each step clearly and always being available to answer our questions—no matter how small.

He worked tirelessly to find us the best deal, tailored perfectly to our situation, and kept us constantly updated along the way. His calm, reassuring manner turned what can be a very overwhelming process into a smooth and positive experience.

If you're looking for a reliable, knowledgeable, and genuinely supportive mortgage advisor, we highly recommend Alex Silver. He went above and beyond, and we truly appreciate everything he did for us!

31 May 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, we really appreciate your feedback, and we are so happy to be have been able to help you, I have passed your kind comments onto Alex. All the best the ams team

Rated 5 out of 5 stars

Alex has made this a very easy and…

Alex has made this a very easy and smooth process, he’s answered my many questions and emails quickly. Hopefully the sale will go through without and hitches. Thank you Alex!

25 June 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to feed back to us, its much appreciated, all the best the ams team

Rated 5 out of 5 stars

Connor was fantastic very knowledgeable…

Connor was fantastic very knowledgeable and dealt with all my documents within speed went through it meticulously thoroughly and got the job done. I rate. Connor very high. he’s excellent and knows his stuff.

25 June 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for your feedback, I have passed your kind comments onto Connor. All the best the ams team

Rated 5 out of 5 stars

Having searched around several mortgage…

Having searched around several mortgage advisors leading to loose ends, we found AMSMortgages.
Within 10 minutes of submitting an application online, we were contacted by Connor McKenna.
From the start he was exceedingly helpful and transparent throughout the entire process. We did not have to wait around for a response, Connor was on the ball with our application. Where other mortgage advisors fell short of options to offer, Connor managed to go above and beyond to find the right lender for what we needed.
24 hours later, our application was ready to be handed over to the lender.

Highly recommend using AMSMortgage services if you are hoping to find more choice regarding lenders.

24 June 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, your feed back is appreciated. I have passed your comments onto Connor. all the best the ams team

Rated 5 out of 5 stars

Others had doubts but not AMS

Was discouraged getting a mortgage by L&C and Haysto. Googled around saw AMS spoke to the team, they looked at the financials and history, immediately said they could help. Connor got us really competitive rates from high street banks. First offer fell through due to property type, this didn’t discourage them. They had already lined up a new lender (NatWest) and we completed 3 months later. Communication was brilliant emails answered in a couple of hours, always available for a conversation on the phone. Great team, fantastic service, would use again.

12 May 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for your great feedback, very much appreciated I have passed your comments onto the team. Kind regards the ams team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful. I was at a dead end and they have given me hope that I can move forward

16 June 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, we are so glad we have given you hope to move forward. All the best the ams team.

Rated 5 out of 5 stars

My initial communication with Luke…

My initial communication with Luke Taylor , amazing ebergy informative and helpful.
Claire Golder my second contact amazing helpful very informed, Shanita Nevers also really helpful.
A brilliant professional service and a personable business who are supportive and extremely informed in what they do.

13 June 2025
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Reply from amsmortgages.co.uk

Thank you for taking time to review, your feedback is appreciated. I will pass on your kind comments. all the best the ams team

Rated 5 out of 5 stars

Absolutely Outstanding – Alex Made the Impossible Happen!

We cannot recommend Alex at AMS Mortgages highly enough. He took on a case that, quite honestly, felt impossible — and somehow, he made it happen. From the very beginning, Alex was professional, calm, and incredibly knowledgeable. He explained everything clearly, was always available to answer our (many!) questions, and never once made us feel like we were asking too much.

The level of dedication and perseverance he showed throughout the process was genuinely above and beyond. There were multiple hurdles along the way, but Alex tackled every one of them head-on, keeping us informed and reassured throughout.

Thanks to his determination and expertise, we’re now moving forward with a mortgage we didn’t think we’d be able to secure. We’re so grateful for everything he’s done — he truly went the extra mile for us.

If you’re looking for a mortgage broker who is not only brilliant at what they do, but also kind, patient, and genuinely cares, Alex is your guy.

Thank you again, Alex — you’ve been amazing.

11 June 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, your feed back is very much appreciated, and you have defiantly described Alex there, I will pass on your kind comments on, kind regards the ams team

Rated 5 out of 5 stars

Fantastic service from Connor and…

Fantastic service from Connor, Claire and Shanita from start to finish. My full mortgage application was submitted quickly with a mortgage offer through not long after that. Would highly recommend AMS and I will certainly use them for any future mortgages

11 June 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review, i will pass your comments onto the team, your feedback is appreciated. Kind regards the ams team

Rated 5 out of 5 stars

Brilliant company and experience

Dealing with Connor made the process simple, spoke about my options and went through a few details to then getting a remortgage in principle to then getting all my information for him to have an application submitted in the space of 24 hour period. Brilliant communication, friendly and very fast at what they do.

6 June 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, I have passed on you kind comments to Connor, all the best the ams team

Rated 5 out of 5 stars

AMS Mortgages made it easy and simple…

AMS Mortgages made it easy and simple to sort out my mortgage. They help me with all the paper work that was needed guiding me through every step of the way.
A massive thank you to the AMS Mortgage team for all your efforts :-D
Luke T.
Karen C.
Clair G.
Shanita N.

4 June 2025
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Reply from amsmortgages.co.uk

Thank you so much for the feedback on our team, it is very much appreciated and we are all really happy to help, I will pass on your kind comment, all the best the ams team

Rated 5 out of 5 stars

Excellent Service from AMS

Having worked with AMS on a number of property purchases they have excelled at each opportunity to provide a great service. Dealing with Luke is a pleasure he is always honest, accurate and provides a excellent level of care in the application process. Highly recommend AMS mortgages.

5 June 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, we really appreciate your feedback, we look forward to helping you again in the near future. I have passed your kind comments onto Luke. Kind regards the ams team.

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