Jo was incredibly kind, helpful and knowledgeable and as a result we got the right survey for us and the property. Its so nice to speak with a real person, who happens to be so lovely too. The structu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
AMS SURVEYS is a RICS Regulated Chartered Building Surveying Practice covering; Cheshire, Lancashire, Liverpool, Manchester and North Wales for residential services and surveys. We have surveyors based within their local areas, with excellent local knowledge and experience. Whilst the Commercial and Heritage Services are offered across the North of England and Wales. Experts in Building Pathology, defect analysis and examining buildings, providing specialist comprehensive reports and solutions to both Residential, Commercial client and owners of historic buildings. ************************************************************ Some of the services we offer are: ************************************************************ RICS Homebuyer Level 2 # RICS Building Survey Level 3 # Roof Surveys # Damp and Timber Surveys # Structural Surveys # Drone Surveys # Schedule of Condition # Schedule of Dilapidations # Pre-purchase Surveys # Commercial Building Surveys # Architectural Design # Planning and Building Control # Historic/Heritage and Listed Buildings Surveys # Historic Building Recording # Heritage Statements ************************************************************ Call or visit our website to find out more about what we can do for you.
5 Clock Tower Park, L10 1LD, Liverpool, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booking process was quick and efficient with very polite and friendly staff. Had a level 2 survey done on a 'fixer upper' which highlighted issues that we were not already aware of. Invaluable information and very informative report. Many thanks.
From start to finish my experience was amazing. Given regular updates on the progress of my survey. Jo, the office manager is an absolute credit to the company for her professionalism and guidance. The report I received was very thorough and helped me recognising what I need to do to the property after I complete my purchase. I still had some questions regarding the survey, and I spoke to Kimberley who conducted the survey. She took her time to explain the report and clear up any minor concerns I had. I will absolutely be using AMS again the next time I require a survey and I won’t hesitate to recommend them.
Our experience with AMS was great. Any concerns were responded to quickly, the survey was booked within 2 weeks of our enquiry and we received a very detailed Level 3 report a week later.
The only thing we were disappointed with was that we had emailed to ask about whether or not the carpets would be lifted at the corners to check the flooring underneath because they say that the service is non-invasive. We knew this was possible as we had done it ourselves at a viewing as carpets were loose around the edges of the rooms and could be lifted extremely easily and fall back into place perfectly but we are first time buyers and don’t know what we are looking for in terms of defects. They said that this was possible, however when we have read the report it states that they didn’t do this due to the carpet even though it was asked about prior to visit.

Reply from AMS SURVEYS | Chartered Surveyors
Accurate and thorough report with full costings on the recommendations. Service team excellent to talk to and willing to help

Reply from AMS SURVEYS | Chartered Surveyors
From start to finish the service was excellent. Nothing was too much trouble for the company, everything was explained in great detail which was invaluable as a first time buyer. The company was honest about the type of survey I needed so I didn’t spend additional money unnecessarily and the follow up questions I had following completion were answered immediately. I couldn’t recommend this company enough they by far offered the best value for money and I wouldn't hesitate in recommending them. The report was returned to me within 7 days and the level of detail and investigation carried out was excellent.
Absolutely brilliant service! Anthony was amazing. Fast & very efficient. Anthony produced a very detailed report

Reply from AMS SURVEYS | Chartered Surveyors
AMS surveys offer an efficient service, very easy to arrange over the phone with a friendly and very helpful representative, once arranged I was able to follow the progress online and they produced a very thorough report on the date promised, very happy with the service.
I found the whole process quite easy from booking the survey to the finished report.
The finished report was thorough, professional and gave helpful information as to our proposed house purchase.
I would thoroughly recommend AMS surveys to anyone purchasing a property as it’s good to know beforehand what could be an expensive repair
Communication was super easy and Jo was able to help with arranging of our structural engineering in short time. Service was great, professional, and report was delivered on date provided. Definitely recommend this company! 🙂
Really helpful from the start. Clear costing and what was included, which helped seal the deal. Not the cheapest quote (in fact, one of the more expensive), but certainly get what you pay for. My L2 report was over 130 pages long, which is pretty impressive. Quality was high, with loads of pictures and descriptive text. Advice and report was more risk-averse than I would have thought - but that's what I was paying for. Really happy with the service and recommended.
Fantastic from start to finish. Everyone at AMS Surveys were exceptional. Communication was second to none. Kept me up to date with my Survey and dealt with any enquiries I had. Excellent telephone manner from all.Quality service. Would highly recommend. I would give more stars if I could.
When I was searching for a survey I considered using one that I had used on a previous purchase, but opted for AMS after a brief phone call with their onboarding team, they were friendly and to the point.
When I recieved my report it was more detailed than any I had recieved previously and even contained images justifying the points made.
I appreciate the service and have been given a lot to think about with my purchase.
Thanks!
Absolutely wonderful!! So thorough and completed without any issues. When I told people the things that came up on the survey, they said these were things that got missed by other companies when they had moved and were having a lot of troubles fixing the unknown issues. Very good value for money and very good communication.
Fast to respond, fast to act and received our report quickly. Very thorough in their work with great service. Highly recommend
A very thorough, detailed, yet easily followed Level 3 survey report provided. Service very quick and competitive. I would definitely recommend.
Great service made thhe whole process so easy. Fast and efficient on getting out and kepted upto date.
Nice phone call @ end explaining all about the sevey was really asurring to have that service
Excellent comprehensive report and the surveyor was happy to answer our queries on a phone call. The office can sometimes be a little busy and leaving a voicemail is not always possible but we always got a callback within a few minutes.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.