Amsterdam Baking Company Reviews 

721
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the deliciousness of various products like alfajores, empanadas, and medialunas, often describing them as amazing and high-quality. Many people appreciate the evident care, precision, and love put into making these treats, noting the excellent ingredients used. Reviewers also highlight the excellent service received, with many finding the overall process clear and easy. The delivery service is frequently mentioned as awesome, fast, and reliable, ensuring products arrive promptly. Furthermore, people often commend the beautiful and chic packaging, which adds to the delightful presentation of their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious taste and quality of... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the delicious taste and high quality... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and incredibly kind.... See more

Delivery service

People report positive experiences with delivery service, highlighting its speed and reliability. Customers... See more

Order

Clients share positive opinions on order, with many describing excellent experiences from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The alfajores were truly delicious! I ordered them as a treat for my colleagues as it was my last day, and everybody really enjoyed them! Definitely worth it, the packaging was great as well and they... See more

Rated 5 out of 5 stars

One of my favourite bakeries in Amsterdam! I have tried empanadas,alfajores and medialunas,and everything was delicious. They also have a very nice option of a birthday box with alfajores which is an... See more

Rated 5 out of 5 stars

The absolute best Argentinian treats! Don't miss the alfajores de maizena, simply delicious. The owners are super kind and organize plenty of community building activities as well. The orders are alwa... See more

Rated 5 out of 5 stars

Real Argentinian backer in Amsterdam. Empanadas are the best in town and Medialunas will just change your life :) did you try the alfajores? Be careful... you will be back every week


Company details

  1. Patisserie

Written by the company

Amsterdam & Latin Baking Company provides handmade and fresh pastries and desserts for consumers and business in Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

721 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(721)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A piece of Argentina delivered to our house

High quality products and services, the empanadas and facturas come very well packed and delivered next day on time. Un pedacito de Argentina que llega a la puerta de nuestra casa y nos hace muy felices! Gracias!

23 February 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Querido Mauricio,

Muchas gracias por tu reseña 5 estrellas! Nos pone muy contestas leer que han disfrutado de todos los productos! Cuando gusten los esperamos por el local con mas variedad de productos!

Hasta la próxima!
Saludos,

Marisol

Rated 5 out of 5 stars

I ordered empanadas and medialunas

I ordered empanadas and medialunas, and I loved them! Not only the flavor was amazing but also the service. Absolutely recommended!

23 February 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Kelly,

Thank you very much for your review! Nice to hear that you enjoyed the whole experience with us :)

Looking forward to deliver again!

Regards,
Marisol

Rated 5 out of 5 stars

Alfajores for the win! 🏆

Very satisfied with the delivery and the quality/taste of our order! All our guests loved the alfajores 😍 thank you!

25 February 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Thank you very much for your review! We are about to launch our new alfajores, you can come to our store and try them first :)

have a nice day!
Regards,

Marisol

Rated 5 out of 5 stars

Great product

Great product, great shipping! Everything was perfect. Thank you!

14 February 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Dana,

Thank you very much for your review! We are glad to hear that you enjoyed the overall experience with us.

You are welcome in our store! Coffee is on us :)

Regards,
Marisol

Rated 5 out of 5 stars

Amazing empanada's

Amazing empanada's. Great service and friendly team!
For us the 1st time at the Amsterdam & Latin Baking Company, but not the last time! For sure. We will be back!

By the way! Close by the house of birth of Johan Cruijff. Go and have a look if you are in the neigbourhood! :-)

4 February 2024
Unprompted review
Rated 4 out of 5 stars

Delicious empanadas and pastries

Delicious empanadas and pastries! Only a small crack at the bottom of the container with lemon meringue but otherwise great!

2 February 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Thank you very much for your review! What a shame that we did not get 5 start because of a broken container :(
Nice to read that you enjoy the products!

Looking forward to deliver again soon!

Regards,
Marisol

Rated 1 out of 5 stars

The delivery service is horrible

The delivery service is horrible. I had a package delivered to a client/business in Amsterdam. The delivery service would only deliver between 19:00-22:30. The client/business is obviously closed during those hours. Needless to say, the client never received the package the Amsterdam Baking Company would not refund my money. I'm now out over 150 Euros.

4 January 2024
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear JM,

We sincerely apologize that your experience with us did not meet your expectations. As we discussed on the phone last week, I would like to clarify our position regarding our logistic partner. Our standard delivery times are, as stated, from 17:00 to 22:30. This information is provided before checkout, in your order confirmation, and also detailed in our terms and conditions. ‘We only deliver to home addresses, not comercial. For deliveries to comercial addresses, please get in touch with us and we will help you further’.

Your order was prepared and dispatched on your preferred day. However, our delivery partner attempted delivery but found the chosen business address to be closed. A second attempt was made, but regrettably, we could not deliver as the business address was again closed.
Furthermore, our logistics partner provides the option to change the delivery address in the event of an unsuccessful delivery. However, we were only informed by you of this issue five days after the occurrence, by which time we no longer had any available alternatives.

We regret the inconvenience, but please understand that the goods were prepared and shipping costs incurred.

We believe that receiving a one-star rating is unwarranted as all the pertinent information regarding our service is clearly displayed and we have been transparent about the standard services we offer.

Regards,
Marisol (co-owner Amsterdam Baking Company)

Rated 5 out of 5 stars

THE BEST MEDIALUNAS IN NL!!!!!

I ordered medialunas and empanadas (meat). The first bite took me back to my childhood!!! I was born in Argentina and I can guarantee that the taste and the quality is excellent. Now that there is a shop in Amsterdam, there is a good reason to visit this city!

5 January 2024
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Marcela,

Thank you so much for your nice review! Sure! you are welcome :)

Regards,
Marisol

Rated 5 out of 5 stars

Fast delivery/ Tasty food

Fast delivery and all the ordered food was delicious.

29 December 2023
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Muriel,

Thanks for your review! We hipe to deliver again soon :)

Regards,
Marisol

Rated 5 out of 5 stars

Amazing friendly crew

Amazing friendly crew; the food is top notch, we had the desserts and various cakes. Mind blowing three leches cake, lemon pie and the chocolate cake as well. All so fluffy and well layered. Love it

24 December 2023
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Laura,

Thank you very much for your beautiful review! We are happy to read that you enjoyed all the products :)
Looking forward to deliver again soon!

Regards,
Marisol

Rated 5 out of 5 stars

Great Customer Care

The transport they use as a delivery was delayed, so they went beyond expectations for me to have the order on time.
The quality of their products is also fantastic.
I totally recommend this shop, not only for the products but for their amazing customer "care" service.

20 December 2023
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear GB,

Thank you for sharing your experience! We're pleased to hear that despite the transport delay, the team went above and beyond to ensure your order arrived on time. We take pride in delivering excellent customer service and it's wonderful to know that you found our efforts noteworthy.

Thanks for choosing us!
Regards,

Marisol

Rated 5 out of 5 stars

Delicious

Delicious, fresh, homemade. The pastries and the empanadas are amazing! The place is cute and the owners are super friendly.I definitely recommend it

1 December 2023
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Alexandra,

Thank you for your kind words! We're happy to hear that you enjoyed our delicious, fresh, homemade pastries and empanadas. We appreciate you taking the time to share your experience. We look forward to welcoming you back soon!

Regards,
Marisol

Rated 5 out of 5 stars

The products have good quality

The products have good quality, the flavours are exquisite. The girls are lovely, it's the warm in them that makes you feel like home. I have tried almost all their products and they never disappoint ❤️🙏

27 November 2023
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Angrick,

Thank you so much for your wonderful feedback! It means a lot to us that you've tried almost all of our products and continue to be impressed.
Next time you come to the store, coffee is on us :)

Have a nice day!
Regards,
Marisol

Rated 4 out of 5 stars

Bought it as a gift- was packaged…

Bought it as a gift- was packaged nicely and well received. Would have liked to have a note with the gift- sent an email but I guess it was missed. Sweet treats were amazing.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!!

Excellent!!! Special the medialunas !!! We have a problem with the delivery and they fixed right the way !!

24 November 2023
Unprompted review
Amsterdam Baking Company logo

Reply from Amsterdam Baking Company

Dear Silvina,

Thanks for your nice review! Customer satisfaction is top priority for us :) You are welcome to come for a nice Argentinian breakfast in our store!

Regards,
Marisol

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