Amtico Reviews 431

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 236 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's quality, durability, and attractive finish. Many customers highlighted the flooring's ability to withstand family life, including children and pets, and its ease of maintenance. The service, from showroom assistance to fitting, was consistently described as excellent, with staff being helpful, professional, and ensuring customer satisfaction. However, some people were dissatisfied with the product's appearance, noting that it looked dull or dirty shortly after installation, or that the actual product differed significantly from samples. A few other people also felt that the quality had declined over time, with newer installations showing poor durability or susceptibility to scratches and damage. Additionally, some customers reported issues with adhesive residue left by fitters and problems with the installation quality, such as uneven cuts or tiles not connecting properly.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with its quality and... See more

Quality

Customers consistently note positive experiences with quality, praising its durability, appearance, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wea... See more

Company replied

Rated 5 out of 5 stars

I wanted to share how pleased I am with my new Amtico flooring! The quality truly stands out, it feels durable, looks fantastic and has already made a difference in my space. Based on my experience... See more

Company replied

Rated 5 out of 5 stars

you did "everything" You said. Excellent help in showroom, samples offered to help final chice. Fitted on date promised, superb fitter, small mark mentioned on completion. You came back twice with no... See more

Company replied

Rated 5 out of 5 stars

You guys were amazing I moved into a new build 5 yrs ago and have only now activated my warranty. I assumed the house builder had done this. Anyway, after explaining my situation to Amtico they... See more

Company replied


Company details

  1. #8 of 11 best companies in Manufacturing Service

Written by the company

Our extensive range of luxury vinyl tiles is innovative and unrivalled, ensuring that there's an Amtico floor that's perfect for your space. For more than 50 years we've been designing, innovating and manufacturing LVT flooring that is not only beautiful but flexible, durable and sustainable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Excellent flooring

Excellent flooring, great quality, at competitive price.
Purchased, and fitted by unique flooring studio Macclesfield.
Excellent service, very professional, did a fantastic job fitting the floor. would fully recommend .

2 September 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your review. We are so happy to hear you are pleased with the service you received, and love your Amtico in your home! Thank you

Rated 5 out of 5 stars

Quality

Excellent quality and looks great in our dining room extension.

26 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for your review. We are so happy to hear you are pleased with your new Amtico Floor! Thank you

Rated 5 out of 5 stars

Absolutely Amtico

Quality of the product, the choice of colours/designs, different layouts, value for money and the guarantee.

27 August 2025
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Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with your Amtico floor. Thank you!

Rated 5 out of 5 stars

The installation was quick no mess and…

The installation was quick no mess and what a result my kitchen looks twice as big .so light and airy
And reasonably priced.

26 August 2025
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Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with the service you received! Thank you

Rated 5 out of 5 stars

We chose Amtico flooring from Jay…

We chose Amtico flooring from Jay Tucker at Exclusive Flooring Cheshire. They showed us various Amtico samples from their large range of choices. All examples looked very good, and in the end we settled on two Amtico Spacia styles. The powdered oak and mulled oak. We have had the living room, dining room, hallway and study fitted with the powered oak and kitchen and utility fitted with mulled oak.
Amazing results in all areas, we a very pleased with our Amtico flooring and great work installing it all by Jay and his team.

26 August 2025
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Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with your Amtico floor, and the service you received! Thank you

Rated 5 out of 5 stars

Flor Ltd provided a fantastic service

Flor Ltd provided a fantastic service. The floors look amazing.

26 August 2025
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Reply from Amtico

Hello, thank you for taking the time to leave your review. We are so happy to hear you are pleased with the service you received! Thank you

Rated 5 out of 5 stars

The Bideford carpet and flooring Co…

The Bideford carpet and flooring Co folks who sold, fitted and looked after us. The product has also made our life much easier.

26 August 2025
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Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with your Amtico floor, and the service you received! Thank you

Rated 5 out of 5 stars

Brilliant product

Brilliant product. Very quick job by Floor factory

26 August 2025
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Reply from Amtico

Thank you for your 5 star review! We are so happy to hear you are pleased with your Amtico floor, and the service you received! Thank you

Rated 4 out of 5 stars

Delighted with product…

Delighted with product which looks great. Work was carried out efficiently . Lots of grubby mess afterwards though which was left for us to clean up.

26 August 2025
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Reply from Amtico

Hello, thank you for leaving your review. We are happy to hear you are pleased with your Amtico floor. We are sorry to hear about the mess that was caused, we apologise for any inconvenience this caused. Thank you

Rated 2 out of 5 stars

Made in PRC Amtico

When we decided on LVT, we chose the "Made in Britain" Amtico (this was big part of their marketing) and we were buying it as we progressed with our renovations. We were very disappointed that by the time we got to the last room in our house our Amtico quality has changed as they moved the production to China. It feels a lot smoother and honestly feels now more like any other LVT. The original had a special grip surface on the bottom for the glue and was much easier to cut. Let's hope it holds up the same :(

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, very helpful staff and a great product. Flooring looks good in our new kitchen and will hopefully last for many years.

13 August 2025
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Reply from Amtico

Hello, thank you for leaving us your review. We are so happy to hear you are pleased with your new Amtico floor and the service you received! Thank you

Rated 5 out of 5 stars

Just had Amtico flooring fitted in 3…

Just had Amtico flooring fitted in 3 rooms, and so pleased with results. The whole process from selection to fitting by PRJ Flooring Services Ltd was faultless. The fitters were excellent and have done a great job. Would highly recommend.

22 August 2025
Unprompted review
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Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with your new Amtico floor and the service you received! Thank you

Rated 5 out of 5 stars

Great durable flooring

We previously had Amtico flooring fitted in our kitchen and found it to be hard wearing and esthetically pleasing. So when we had a new kitchen fitted we chose Amtico for our new flooring. It looks fantastic, great British product.

15 July 2025
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Reply from Amtico

Hello, thank you for taking the time to leave us a review. We are so happy to hear you are pleased with your new Amtico floor! Thank you

Rated 5 out of 5 stars

Beautiful flooring the fitter was great…

Beautiful flooring the fitter was great and did a fabulous job

13 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave us a review. We are so happy to hear you are pleased with your Amtico floor! Thank you

Rated 5 out of 5 stars

New flooring

Professional, clean and tidy. Punctual.

5 August 2025
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Reply from Amtico

Hello, thank you for your review. We are so happy to hear you are pleased with the service you received! Thank you

Rated 5 out of 5 stars

Amtico Parquet Flooring

We are delighted with our small parquet Amtico flooring. It looks wonderful in pur kitchen and it's so easy to clean.

5 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving us your review. We are so happy to hear you are pleased with your Amtico floor!

Rated 5 out of 5 stars

Great service from this company

Great service from this company

5 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave us a review. We are so happy to hear you are pleased with the service you received! Thank you

Rated 4 out of 5 stars

Excellent quality

The quality of the flooring, and the expertise of the fitter, were both first class. We were surprised at having to wait 8 weeks from the point of order until the fitting date.

5 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for your review. We are so happy to hear you are pleased with your Amtico floor and the service you received!

Rated 5 out of 5 stars

I couldn’t be happier with this…

I couldn’t be happier with this product. Three months on from installation, it still looks perfect and we’ve had absolutely no issues whatsoever.

Initially, I hesitated to choose Amtico because I assumed it would be far too expensive and difficult to replace if any part of the flooring was ever damaged. However, the clear and reassuring explanation of the process completely changed my mind. In reality, the product has exceeded my expectations, and I haven’t needed any replacements at all—simply because there have been no problems.

It’s beautiful, hard-wearing, and has been faultless from day one. I am genuinely delighted with both the quality and the peace of mind it’s given me.

30 April 2025
Amtico logo

Reply from Amtico

Hello, thank you so much for taking the time to leave your review. We are so happy to hear you are pleased with your Amtico floor! Thank you

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