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Amundi Reviews 15,616

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TrustScore 4.5 out of 5

4.4

Financial Institution
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendly interface, making it easy to navigate and understand investment options. Many people highlight the efficiency and simplicity of processes, noting quick operations and a straightforward experience. The communication and reporting are also appreciated for their consistency and transparency. However, some customers encountered issues with the website, specifically regarding document uploads and password policies. A few users also reported difficulties with the authentication process, experiencing disconnections and problems with login functions.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Customers frequently describe the interface as... See more

Website

Users describe ambiguous interactions with the website. Many customers found the online portal user-friendly,... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the convenience and security provided... See more

Payment

People report ambiguous experiences with payment. Some customers express concern about the company's ability... See more

Response time

Clients share positive opinions on response time, with many appreciating consistent communication and... See more

Based on these reviews

Rated 4 out of 5 stars

I’ve had a generally positive experience with Amundi. The platform is fairly easy to navigate, and the investment options are clearly laid out, which makes it easier to understand where money is being... See more

Rated 5 out of 5 stars

Pas possible de déposer un document pdf justificatif de 390 Ko alors que la limite est de 5 mo J'ai reçu une réponse de l'assistance.

Company replied

Rated 5 out of 5 stars

The company online portal is user friendly, and easy to understand.

Rated 5 out of 5 stars

This is an excellent company matching investment instrument. With an easy to use interface. I would recommend

Company details

  1. Financial Institution

Written by the company

Amundi, leader européen de la gestion d'actifs. Premier gérant d’actifs européen parmi les 10 premiers acteurs mondiaux, Amundi propose à ses 100 millions de clients - particuliers, institutionnels et entreprises - une gamme complète de solutions d’épargne et d’investissement en gestion active et passive, en actifs traditionnels ou réels. Amundi gère plus de 2 000 milliards d’euros d’actifs depuis six centres d’investissement principaux.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 2 out of 5 stars

Apparition de placements lors de la…

Apparition de placements lors de la répartition sans information préalable, par ex CCB

17 April 2026
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Reply from Amundi

Bonjour Jean-Christophe,

Nous sommes désolés que les démarches ne soient pas claires et que vous ressentiez un manque d’informations.
Nous prenons en compte votre avis afin d’améliorer l’expérience.
Merci.

Bien cordialement,

Service Client d’Amundi

Rated 2 out of 5 stars

5 à 6 authentifications différentes…

5 à 6 authentifications différentes sms, email, sms, email revalidation... On a l'impression qu'on tourne en boucle pendant 5 minutes avant ENFIN d'arriver à son panel d'administration.

17 April 2026
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Reply from Amundi

Bonjour Lucie,

Nous sommes désolés que l'expérience n'ait pas été simple.
Nous prenons note de vos commentaires.

Bien cordialement,

Service Client d’Amundi

Rated 3 out of 5 stars

Un peu long

UN PEU LONG. SECURITE MAXIMUM ?

30 March 2026
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Reply from Amundi

Bonjour ,

Nous vous remercions pour votre retour. Vos remarques concernant la sécurité ont bien été prises en compte.
Soyez assuré(e) que nous avons renforcé les mesures de sécurité d’accès à notre site afin de protéger au mieux la confidentialité des données personnelles des épargnants et de prévenir toute tentative de fraude.

Bien cordialement,
Service Client d’Amundi

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