AMYET eBikes Reviews 

113
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the bikes for their enjoyable ride, power, and good performance, often noting easy assembly and decent initial component quality. Reviewers frequently find customer service responsive and helpful, assisting with issues and efficiently sending replacement parts. However, some customers noted significant product quality and durability issues. Specific complaints include bikes not reaching advertised speeds, components failing early, or units arriving damaged and becoming inoperable soon after purchase. Conversely, a small portion of people felt dissatisfied with customer support, experiencing unresponsiveness, delays in replacements or refunds, and unresolved technical problems.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction, praising the bikes as... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing significant disappointment. Many... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the support... See more

User experience

Reviewers mention ambiguous feedback about user experience, with some finding the product fun and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is a great ebike I must say but I’ve noticed that it’s not built as tough I think it is. It doesn’t go as fast as it is advertised at 32 mph . The battery life is decent though. Overall great bike... See more

Rated 4 out of 5 stars

Bike rides well but I already had to replace the throttle and I only have 250 miles on it

Rated 5 out of 5 stars

Updating my original review. Amyet did send me a replacement controller but the wiring connector aren't aligned properly between main cable connector and the controller itself. When I use the right tu... See more

Rated 5 out of 5 stars

Powerful bike, can go up to 28 mph and if steep uphill go up to 16-18 mph on throttle only mode. They have a great customer service, respond very fastly, I had a problem with the battery getting dra... See more


Company details

  1. Bicycle Shop

Written by the company

AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.


Contact info

  • Room 8728, 7th Floor, No. 3012, Banxuegang Avenue, Bantian Community, Bantian Street, Longgang District, 518129, Shenzhen, China

  • contact@amyet.com
  • amyet.com

3.4

Average

TrustScore 3.5 out of 5

113 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(113)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A smoothly operating e-bike contributes…

A smoothly operating e-bike contributes to a positive riding experience. Regular maintenance ensures the longevity and optimal performance of the e-bike system. Reliable customer support can provide assistance and address any concerns that may arise. A well-maintained e-bike offers a dependable mode of transportation. Investing in quality components and service contributes to a satisfying ownership experience.

29 November 2024
Unprompted review
Rated 1 out of 5 stars

AMYET S6

AMYET S6 - They sent me a bike that has a battery that doesn't work (the top battery). ASIDE FROM THAT, I had emailed them ,tried to call their number and it doesn't work. It took me a while to get in contact with the company, after I had informed them that they sent me a bad battery with the tire almost popping in front of my son,they sent me the wrong tubes and I paid for insurance. They don't have a number to call customer service you can only reach this company by email. Unexpectedly my tire popped inside the kitchen I'm so glad that my son was not crawling. I made sure to put the legitimate PSI. I would never buy from this company ever again I would highly never recommend this company, it's a waste of time and money!!!

11 March 2025
Unprompted review
AMYET eBikes logo

Reply from AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Rated 1 out of 5 stars

Neither motors functioning, WOW!

The rear motor only tops out at 17 mile an hour and the front motor doesn't run at all. There's damage throughout the frame where it's been spray painted with a can of much darker green to cover up the damage and the battery won't hold the charge. Other than that one of the worst decisions I've ever made.

4 March 2025
AMYET eBikes logo

Reply from AMYET eBikes

Hi,
We are sorry for this trouble .We have contacted you , also you can email us : contact@amyet.com

Thank you
AMYET eBikes

Rated 5 out of 5 stars

Amyet V9 G60 - A Very Good ebike for the money!

The Amyet V9 G60 is my first ebike. I needed a way to get back and fourth to work, which is a fairly short distance with no hills. This ebike had many good reviews - Plus I watched lots of YouTube videos about this ebike before I bought it and most said it is very reliable.
A couple of important features I needed was for it to be easy to get on and off of as I'm old and not very flexible anymore. And it is rated for a 330 pound weight as I'm also a big guy at 6ft. 1in. and around 320 pounds. And it is very easy to get on and off of it and it fits my size well and is easy and comfortable for me to ride.
I really enjoy riding this ebike and an very happy with it so far. I have only a couple of complaints - The shipping took several days longer than it should have to get here - Which is NOT Ameyets fault. It was boxed well and arrived in perfect condition.
And within the 1st five miles the front tire went flat which you could also say isn't Amyets fault. However, the tires are very thin. I can understand this considering the low price of this ebike. The best way to prevent this? When the bike is new - Put some tire sealant in the tubes. Since I did this I've had no flats.
Some complained about the brakes. While I can't lock up the tires with the brakes (which is probably a good thing) I can tell you they slow my 320 pounds down to a stop plenty fast for me when using both brakes. I got no complaints about the brakes - They do the job.
Also, if you are a big person like me and you have hills to go up, this ebike slows down a lot going up hills! Which is to be expected with my weight and this bikes power rating. Get an Amyet bike with two hub motors if you have hills to climb in your commute. If you have no hills in your commute, this bike will be totally fine.
Overall I am very impressed with my Amyet V9 G60 ebike - It is much better than I thought it would be!! The fit and finish and overall quality of this ebike is pretty impressive considering the price. Thank You.

16 March 2025
Rated 4 out of 5 stars

Happy the bike arrived on time and…

Happy the bike arrived on time and undamaged. 200 miles on it and no issues. The instruction manual was not written very well, you could use some help there. I hope the bike holds up over the next year and, if I run into any problems I hope your 1 year warranty I quick simple and easy. Thanks so far,

31 January 2025
Rated 5 out of 5 stars

My son worked all semister to get all A…

My son worked all semister to get all A to get this bike. The bike had some default issues when it arrive but we communicated thru email to customer service and they have fixed the problem. They respond by the next day and the customer service was amazing. We figured out a solution and my son cannot be any happier. Waiting on new bike to arrive. I would recommend this company to every. They are amazing and actually care about the people that purchase from them. Get your E bike from them TODAY...

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Amyet team is very good.

The bike arrived with some issues but were resolved quickly. Communication was done thru email but the amyet team responded fairly fast. The company takes their service serious. I am happy amyet didn't dissapoint. I love the bike's design and is fast, very fast and well built. Will buy another one in the near future.

8 January 2025
Rated 5 out of 5 stars

Well built

Well built, well packed and operates better than I expected. In North Carolina it has to be registered with the DMV if you want to ride on the road as a Moped. The rear finder has to be cut down because it hits the license plate. That’s the only problem I have found with it so far.

19 January 2025
Rated 1 out of 5 stars

I bought the Amyet s6 bike

I bought the Amyet s6 bike. My dual motors aren't working! My rear motor works, but my front motor doesn't work. I don't know how to fix this, and the customer support has been of no help. I had high expectations for this bike, and none of them were meant! DO BETTER!

28 December 2024
Unprompted review
AMYET eBikes logo

Reply from AMYET eBikes

Hi, we are sorry for this trouble ,could you send us the order number information and email us: contact@amyet.com

Thanks
AMYET eBikes

Rated 1 out of 5 stars

Bad service.

You guys are the one who has to be honest,
I’ve been waiting for my battery and brakes for like 20 days and I still got nothing.

By the way! The just offered me that the will send me a phone holder (are you serious!)

And also i still didn’t got the phone holder!!! Like omg .


19 December 2024
AMYET eBikes logo

Reply from AMYET eBikes

Hi,we are sorry for this trouble ,please contact our amazon department : support@amyet.com they will help you .
AMYET eBikes

Rated 2 out of 5 stars

Love the bikes, but…..

Love the bikes. I bought 3 bikes. 2 EB26’s and one EV900s. One of the EB26’s had a shifting problem. Took to a bike shop for proper repair, AMYET reimbursed me quickly. Very satisfied in that respect.
But now on the EV900s I’ve been trying to purchase a 2nd battery for it. And they tell me they are out if stock and not sure when they will got some in. Love the bike, but really would like to have the 2nd battery for it. Communication is hit and miss. Sometimes they answer back timely and sometimes it may be a day or two. I guess if I could get the 2nd battery I would feel a lot better.

27 November 2024
AMYET eBikes logo

Reply from AMYET eBikes

Hi,We are sorry for this trouble , but now the EV900S batteries are out of stock. can you buy it from amazon or somewhere else .Thanks

Rated 5 out of 5 stars

Very great bike

Very great bike. Fastest I have went on it is about 41-45 mph. Very good for transportation. Went out with it for 6 hours and lasted an extra hour on the way home. Recommend this bike to anyone who is willing to go for a fast ride.

28 November 2024
Rated 5 out of 5 stars

Everything went well

Everything went well, they kept me informed about deliveries. The bike is so much fun, we are so happy we chose this one as we share it adults and teenagers. Would love to know if you can install a back seat for my 11 years old son. Thank you

28 November 2024

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