amylynn.co.uk Reviews 

The quality of the product doesn’t meet the value for money. One order is too big and I requested a return a few times,
I still haven’t received a return confirmation from the brand. Be careful before ordering as there is no way to return.

It was my first and last order from that shop!
I ordered from Germany and got an invoice from FedEx that I have to pay the duty fees although the duty and the disbursement fees were included at the checkout of the payment and now I don't get an answer from the shop!
Another problem is that the invoice which I get and the one which FedEx got are totaly diffrent and nowhere in the invoice is written that the fees already were paid!!!

I am thrilled with this company. I ordered a beautiful tartan dress and i had a request could they delay the delivery as i ordered while i was on holiday. They wrote back immediately and said no problem. The dress arrived spot on the day i asked for and its beautiful made a great style and the quality is also brilliant . I will definitely keep an eye on this company going forward .

Kind of shocked to see all of the negative reviews. I had a great experience with Amy Lynn. I was last minute shopping for an outfit for my anniversary party. I ordered express shipping but was worried it wouldn’t arrive in time.
I sent an email to the customer services/logistics team and they dispatched and shipped my order the same day. Received it within less than 12hrs from ordering.

Also the outfit was gorgeous, the sizing is true and I got so many compliments. Would order again from Amy Lynn!

Poorly made products. Worse than Shein . Do not buy any products with embelishments on it as they come with embelishments hanging off and within 5 min start to fall off.
I purchased embellished hotpants and the shorts are comfortable but the embelishements on the shorts had some parts missing and then within putting them on all started to fall off. I had to re-sew what I could back on but after coming home lost majority of the embelishments. I didnt even sit in the shorts . I was out walking around all day. Thats insane!

I ordered 4 dresses (worth over £400) from Amy Lynn back in September and they were left outside my front door and on my return home the parcel had (unsurprisingly) been stolen. I contacted their customer support team to help me resolve the issue. The company said there was nothing they could do, they would create a claim with RoyalMail and keep me updated. I was soon to find out this company has probably the worst customer support team I’ve ever had to deal with, months passing with ZERO communication and every 2-3weeks I would have to chase up to find out any updates with which they would tell me to “bear with”. Extremely unsatisfied with my experience and not even a partial refund/ exchange offered. AVOID THIS COMPANY

Ordered a dress for my daughter who is at Uni and was pleasantly surprised at how helpful customer services was helping me to choose the size. She received her delivery yesterday and absolutely loves it!

I ordered a c.£100 dress for my partners birthday. Unfortunately they sent me the wrong item. No problem, as I know that mistakes can sometimes happen.

I email them, and then after waiting days for a response or acknowledgement they told me to return the item and they would replace it. This did not happen.

Instead, I got a partial refund (they deducted shipping), and it took multiple emails and a month to get the full refund.

A shame, because the dress looked great, I'm sure my partner would have loved it if only they could have managed this situation effectively; all it would have taken for me to purchase the dress was communication (even after the initial mishap), and I received virtually none. The responses I did receive were clearly rushed and not interested.

Had a great experience with Amy Lynn. Got my parcel delivered on time and the dress I got was such good quality and true to size! I’ll definitely order from them again!

I ordered a puffball dress and was sent a faulty product with a detached sleeve that wasn’t sown to the dress. I reached out to the customer service team via email and they assured me I could do an exchange and they would send me a new dress and they would pay for me to ship it back. After I already shipped the product back they informed me that there are no exchanges in the US, and they did not refund my over $50 shipping fees. I will never order from AmyLynn again, they lied to me.

Ordered a dress from here for a wedding after seeing lots of adverts on Instagram. The dress lining was made of cheap scratchy fabric so I sent back via their Royal Mail returns. I sent the dress back at the beginning of September and have yet to receive my money back or even confirmation that the return was received. Feeling less confident everyday that I will get my money back (£140!!!)

I purchased a dress however it was too small and on return they refused a refund and said it wasn’t returned in the same condition (which is a lie, it was returned as received). Company no longer responding to emails despite numerous attempts. Stay well clear

Lucky they have 1 star, I’d say zero!

Customer service appalling. I returned a skirt, £60 skirt so not cheap, this was months ago. I still have no refund. Countless emails, fb messages, insta etc and all ignored. Won’t be letting it drop though but defo do not order. They are a shambles.

Customer service is non existent, I contacted them asking for an exchange or to make a return. Whichever would be possible and have been completely ignored. No replies to any of the 8 emails I sent. Really, really poor. Their clothes are lovely but the way they treat their customers is terrible

I ordered 2 beautiful dresses which arrived beautifully in paper ECO packaging, i had ordered the wrong size and this was sorted via email customer service before dispatch so i got what i needed! Absolutely super service and the dress is such a good quality it'll be worn many times. Hopefully we can see your products in Toronto soon so we can try in person! Thank you XX

I had made an online purchase and wrote to the company requesting to return items that did not fit, within their return policy requirements. Despite many attempts via email, texts, and requests via Instagram, they continued to ignore my request. I would think twice about purchasing from the company as it continues to not uphold its own policies.