Awesome team great response time ordered wrong size sent email asked if they could correct response very next day and ordered was corrected before it shipped braces are awesome and they work
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Absolutely great customer service
Absolutely great customer service. They responded to a review I wrote and immediately addressed my concerns and made everything right. Really enjoying their products.
Issue when ordering from the EU.
*Updated Review*
I originally left a negative review after discovering that my order was being shipped from the UK, which resulted in unexpected import duties and taxes when the package arrived. The shipping origin was not immediately clear during the ordering process, and the additional €22 charge was frustrating.
However, after I raised the issue, the company responded quickly and handled the situation very professionally. Their team reached out to me directly, asked for the details of the customs charges, and offered to reimburse the amount with a gift card for a future purchase.
They also mentioned that they are reviewing their checkout process and shipping information to make things clearer for customers in the EU, which is good to see.
While the initial experience wasn’t ideal, the way their customer support team handled the situation was excellent. They were responsive, respectful, and clearly willing to listen to feedback and improve. Because of the way they addressed the issue, I’m happy to update this review and reflect the positive customer service I received.

Reply from anacondafightwear.co
HIGHLY RECOMMEND!!
This company makes quality gear that athletes need at a very competitive price. Customer service is fantastic. They are quick to respond and are VERY helpful. I HIGHLY recommend this company and their eqipment!
Too good to be true but it’s true!
Friendly and quick responding customer care. I don’t have their braces (and I hope to not have to use one hopefully forever) but I do have their hoodie, grappling shorts and soon their rash guard. All quality products.
Bought a knee brace use it it tore…
Bought a knee brace use it it tore spoke to them and they immediately got right into sending me a new one.
They need to fix their sizing measurements
I posted about having sizing concerns on one of their FB post. One of their team people contacted me via messenger and advised me to order a xxl. Finally got it 3 weeks later. Its WAY too big. So now I gotta pay to return their crap, they advised me to buy. Btw, the material is itchy feeling

Reply from anacondafightwear.co
Failed delivery
This is one of the worst experiences I had with the delivery of a product.
I made the order on the 4th of February to Belgium, Brussels. I still haven't received the order as my order was stuck in customs, and when I said I am not paying the customs fee, I wasn't told they will pay it for me. The customer service said. I need to pay this by myself, or when the order is shipped back to them, they will refund me minus the shipping cost. That's is totally unfair. I feel really unfairly treated. It's really bad service. I am left with no product and I lost money on the order. Totally disappointed!

Reply from anacondafightwear.co
Great response to an exchange
I bought an item from this company that was too large and was concerned about an exchange. I sent an email to the company and with a speedy response was instructed how the exchange would work. I was never concerned about my exchange and was grateful for their responses. Thank you for all the help.
The shoulder brace works amazing when…
The shoulder brace works amazing when it’s on. I was having issues with the Velcro when putting it on so I emailed just to ask if they’d had some other complaints. I sent a video and they immediately sent me a replacement brace within 2 days!
Stay away from this company. Plenty of others to choose from!
This is one of the most unpleasant experiences I have
ever had. I'm not even certain this company exists my experience was so poor. I never received a receipt. I never had a look at what I purchased. No order number. IMPOSSIBLE to reach anyone in customer service. Could not locate a phone number. Did not respond to my chat. I felt I was tricked into placing an extra order for a shoulder brace by telling me that the brace that I had already placed in my cart had a SPECIAL. I took it - hook line and sinker. A senior moment. Then it appeared I bought two!!!!!!. I tried to cancel one of them and I could not reach anyone. They did however take the money out of my bank account. How shady is that? I never give a one star review. This is my second one tonight --- all based on lousy customer service and/or terrible products.

Reply from anacondafightwear.co
Sceptical but converted
I was sceptical when tried the knee brace after seeing in social media given how many I’ve tried in the past, I was pleasantly surprised by how effective the brace is! Stayed in place through some long groundwork sessions, great support and like a second skin when worn sparring, I forget it’s there.
I was so impressed with the product that I then ordered the shoulder brace after separating my shoulder training and this gives amazing support! I feared I was done for months but I was back training within weeks wearing it, now half my club are converts to anaconda, it’s our unofficial uniform!
Seriously, try them, great products, great customer service (I ordered wrong size & quickly exchanged with no hassle), fully recommend!
Amazing Customer Service
The deals, welcoming community, and amazing customer service contributes my experience! While I faced an issue they made it right in a timely manner that I was pleased with. Highly recommended :)
Very responsive to email request
Very responsive to email request. They continued to follow up until the issue was resolved. Great customer service!
Difficult customer service.
Lost my shipment. Finally after weeks of back and forth. They reshipped my package. But shorted me an item. So I’m still waiting for them to make things right. Hardest company I’ve ever had to work with. Will never order again.

Reply from anacondafightwear.co
Torn Shoulder Labrum and Shoulder Brace Compression
I suffered a torn labrum whilst wrestling in high school. Several years later I still deal with chronic aches and pains as I try to remain active in the gym lifting weights. Compression is one of the few things that immediately alleviates the pain, and anaconda's shoulder brace does that instantly. I was hesitant to buy as a "brace" in the typical sense is not what I need since I don't lack stability, but this brace provides stability and the compression I need! I can wear it whenever at home, and works excellent in the gym, very pleased with this product and if I ever need anything else I will be choosing them again.
Nothing but great customer service
The shoulder wrap is great
The shoulder wrap is great. My only complaint, is that I went off the sizing chart, and said I'm an XL, but the XL seems like it is just a little bit too big, and I probably should have gone with L. But, I just pull the strap tighter, and it seems to work well.
great customer service
had a problem with brace, notified anconda, they took care of problem politely and immediately .
The product is fantastic and backed up…
The product is fantastic and backed up by some of the best customer service I have ever experienced
Gave honest opinion if anaconda support…
Gave honest opinion if anaconda support would help a menucuis tear
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