Anamarialajusticiausa Reviews 

306
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving their orders, even after weeks or months, leading to frustration and disappointment. People consistently struggled to contact the company, with emails and messages often going unanswered, and no functional phone number available for support. Reviewers also frequently experienced significant delays in delivery and a lack of tracking information, making it impossible to know the status of their purchases. However, some customers also noted that the products themselves are of good quality and effective, with many having used them for years. A few other people also felt that their orders were placed quickly and received in a timely manner, indicating a mixed experience with delivery speed.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing significant disappointment and... See more

Order

Customers express significant dissatisfaction with their orders, frequently reporting that products never... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting that their emails are not... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Customer communications

Reviewers highlight significant frustration with the inability to contact the company. Customers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Same as many others reported, never got my oder. Placed order mid April... sent emails, messages with no response. The phone number found online always has a busy signal. The phone given by PayPal lea... See more

Rated 1 out of 5 stars

I’ve never received the order, it’s been more than two weeks since I ordered The system to track my order is terrible… no way to find it were it is I wrote ti the email I have and nobody replies... See more

Rated 1 out of 5 stars

They never sent my item. Its been three weeks since I ordered. I reached out to their contact email multiple times and no one ever replied to me. Very disappointed in the customer service and experien... See more

Rated 1 out of 5 stars

Never received my product, and after trying to contact the company via email several times (since there is no phone number), they never responded. I feel scammed and left with no product.


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

306 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.2

All reviews

(306)

109 reviews in the last 12 months

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Rated 1 out of 5 stars

Non Existent Customer Service

EDIT - They responded to me and provided a full refund

I ordered TRYPTOPHAN WITH MAGNESIUM AND VITAMIN B6 and they shipped it with USPS. The package has not been delivered and when I try to track it on the USPS it says "Moving Through Network In Transit to Next Facility, Arriving Late" but that was 15 days ago. So not Ana MAria La Justicia's fault but I have now emailed them 3 times to assist and they never respond. That is their fault and a horrible lack of customer service. Its not bad customer service, its non existent customer service. Don't buy fromt his company, they ship by USPS and if the packajge is lost (common on USPS) they won't respond to email askign for assistance.

10 April 2025
Rated 2 out of 5 stars

Too hard to cancel subscription

Too hard to cancel subscription. Twice I submitted a request for help through the customer service form and I got no response. It’s too early to tell if the product works but definitely don’t subscribe and don’t expect any customer service.

27 February 2025
Rated 1 out of 5 stars

Product never arrived awful customer service

The magnesium I paid for on February 1st has not arrived yet. I keep sending messages to anamarialajusticiausa.com and nobody reaches out or shows accountability. I cannot find a telephone number to contact. The tracking shows the UPS facility received the product today, 20 days after I purchased it. I would expect someone to reach out to an explain what could have been the issue during those 20 days, specially when I have reached out to them several times.

1 February 2025
Rated 1 out of 5 stars

My card was blocked

My card was blocked after trying to make the payment. The products are really good, but this experience make me doubt to buy them again.

30 November 2024
Rated 5 out of 5 stars

Excellent product

Excellent product, it has gradually helped me regulate my sleep. I highly recommend it 100%, and I’m thinking of buying more. I love that it's gluten-free.

4 September 2024

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