Anastasiajewelers Reviews 13

Please do not buy from this company. They are unprofessional and do not reply to any emails, requesting information or refund of monies. My order is showing as '62 days in transit'. It's a SCAM.

It’s not even worth one star. Still no items they show only ordered not shipped!! I ordered on Sept 2. They took the money no problem. I have no received an email back about getting my items to me, NOTHING!!!! This is a scam stay away from this!!!!!!

I ordered a couple of rings over a month ago. Now I didn’t expect too much for the price but no email confirmation, no products ever delivered but the money was taken from my account immediately. I tried to research/track my order but I have no order number, only the date they took my money. Live and learn, luckily not out too much money. Going out of business or not, they are getting money for nothing. Avoid at all costs!

I ordered my rings from Anastasia jury it took like 2 weeks once I got on my notice that was the wrong size I email the person they email me back cause I said I would like to exchange them cause they are pretty rings they gave me the address once to the Post Office I needed a zip code email don't bat they gave me the zip code I had to pay $20 to send back my 3 rings it took over a month I call USPS they told me they can't do nothing once it hit China they will have to call China post office. I email 7 times no one email me back. I am made that no one is contacting me back. So I hit up bbb to see what the can do for me getting g money back.

I ordered 25th aug had one email of confirmation i emailed them about a week later and they told me they where processing my order still noting i have emailed them back and i have said is this a scam and they not got back to me

SCAM! I ordered in June and have received nothing, after many emails. These people should be found and arrested!

SCAM!!! Ordered August 16th, still nothing shipped. Cannot reach anyone. Should have read reviews. Avoid this site. Disputing cost with my bank today.

Placed an order on 13 July for two items. The cheaper item arrived fairly quickly. After 2 weeks I emailed to check on the status of the second. I was told it would be despatched immediately. A week later I had no notification of despatch. I emailed again. No response. After 20 business days had passed (delivery is quoted as 5-18 business days) I emailed again. No response. Have now contacted my bank to dispute the charge, which they have done so and refunded me the money. Would not shop with them again - just wish I'd read the reviews first.

Scam. Placed an order on June 23, 2024 and as of August 12, 2024 I have not received the products. I emailed them in mid-July and they replied that my shipment was on the way and sent me a link to a bogus tracking system which indicated my shipment has just arrived in Miami, FL. I checked the tracking link again today (Aog. 12) and it still reads as in Miami, FL with the same July 18 date. Complete and total scam.

Worsecustomer service I’ve ever had. Been trying to get a response for an order not delivered for weeks. Nothing. They are quick to take your money and charge you for service protection but do respond when asked to.

Scam.
Nothing arrived. They said they would send a code to reorder. Nothing.
Avoid

didnt think it would be much, or that it would arrive.
Pleasantly surprised. Rings look nice, very nice. Delivery was about 2 weeks.
not sure how their pricing works, but im not complaining :)

I ordered four rings. Two of the rings were the same item, the "Elva" anniversary band. The photo showed a full band of claw-set stones in a sterling silver band.

Two of the rings I received were fine. The two anniversary style bands I received, however, were nothing at all what I ordered. They are channel-set in a ring that is most likely some plated base metal. Not marked .925 or sterling or anything. They look like something a little girl would get in a dress-up kit.

I've attempted to contact Anastasia four times: three times by email and once using the "contact us" form on their website. There's no phone number listed. I've received NO replies from them and have been trying for a week now.

Poorly made products, misleading advertising and non-existent customer service.