I have several shoes and boot from the Anatomical shoe rage gel range. I have always found them to be both well constructed and comfortable. I also like how the width of the shoes are displayed a... See more
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Quick delivery - shoes were good too ! One return processed with no problem - return label is included in the box so you can take a chance. Comfortable and they seem to be well made, as one would exp... See more
My first pair of Belem in Tan Toast is now over 10 years old, still going strong, incredibly comfortable though slightly faded. Reviewers frequently mention the swift on-line service; my recent pur... See more
Arrived the next day, these shoes are fab. Always top quality and excellent value. I have bought Anatomic for over 10 years, lots of different styles from Chelsea boot, suede boots, deck to casual tra... See more
Company details
Written by the company
All Anatomic footwear is 100% handcrafted by highly skilled professional shoemakers, using the finest Brazilian materials. However, the real secret to comfort lies in the way the shoes are made and what they’re made of, based on the unique Anatomic Gel Technology® formula for natural foot movement.
Contact info
Unit 10, Granby Trade Park, MK1 1NL, Peverel Drive, Milton Keynes, United Kingdom
- 0203 1150 002
- customerservice@anatomicshoes.com
- anatomicshoes.com
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Very good customer service
I was very impressed with the customer service. I bought two pairs of shoes back in October. After less than three months, one of the pair began developing deep gashes on the sole. After contacting customer service, I was informed that the issue was with the specific product and offered a replacement. Tyra was incredibly helpful throughout the process and demonstrated great attention to detail, ensuring the new pair had the same fit as my initial order. The replacement arrived quickly and is holding up great.
I've been a longtime user of Anatomic Shoes and would wholeheartedly recommend their products to anyone.
Excellent service
Excellent service. Order sent quickly and was kept up to date with tracking information. Lovely Chelsea bots, very comfortable.
Theses shoes were made for walking
I love these shoes. They fit perfectly and are properly made in good leather and nicely stitched. The sole is cushioned and provides a good very comfortable fit. They were delivered quickly.
Worth the wait
I would recommend this company but gave 3 stars as the first delivery had the wrong size shoes in the box. However, customer service were excellent and once they received the incorrect shoes, re-delivered the correct ones. Sometimes how a company deal with a complaint tells more and they were excellent. My husband said the shoes are perfect, true to size and very comfortable. Worth the slight disruption.
Great Product
Great Product - great price in sale - the most comfortable shoes available and real quality look and feel
Bring back human contact
When I placed the order, i was not able to check the tracking, had to reach our to customer service 3 times
yes the boots did arrive, disappointed with the automated customer service
I’ve been buying Anatomical shoes for a…
I’ve been buying Anatomical shoes for a number of years. I’ve always found them comfortable and excellent quality.
very nice smart shoes
The perfect boots
The perfect boots
It is the 3rd pair of these my husband has owned, they are so comfortable and hard wearing
The shoes were a good purchase
The shoes were a good purchase: happy with my choice.
And most importantly I was impressed with the efficient way you handled a refund of charges which I had been charged in error.
Thanks
Great shoes. Great service
Buying shoes on line from Anatomic is always easy. Customer services are always helpful and the returns service works well
Just prompt service
Excellent shoes and delivered within 48…
Excellent shoes and delivered within 48 hours
A very comfortable inner sole
A very comfortable inner sole, perfect fit with quick delivery.
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