Anchorage Chambers Ltd Reviews 2,491

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making interactions pleasant and reassuring. The customer service is frequently highlighted as exceptional, with many people appreciating the clear explanations and constant communication throughout their processes. Consumers often describe the service as brilliant, noting the efficiency and ease of their overall experience, and are particularly impressed with the quick response times. However, some people were dissatisfied with the service, mentioning that they had been chasing the company for over a year to resolve issues and felt they were being fobbed off.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpfulness,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process efficient and easy to... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick responses to calls... See more

Based on these reviews

Rated 5 out of 5 stars

Having dealt with this company for over a year now I have never had any issues,problems with dealing with my requests for advice and help. Absolutely brilliant from start finish I spoke with an... See more

Company replied

Rated 5 out of 5 stars

I cannot speak too highly of this company who I have worked with for over two years. I have had some serious medical issues and the responses received have been above and beyond helpful. Thank you to... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

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Rated 5 out of 5 stars

Anchorage chambers followed up on my story. With empathy, they approached every detail carefully and set a timeline. Within a week, all involved in the procedure collaborated very well, came to some... See more

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Rated 5 out of 5 stars

They guided me through a very difficult and complicated time in my life,I could never have completed this on my own.. They were very professional, compassionate and understanding, they explained every... See more

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Rated 5 out of 5 stars

Anchor chamber gave me a new life ,I was in serious debt of scammer lost thousands of pounds on line paying heavy interest on creditcards,and loan before I came across Anchor chamber on line The... See more

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Rated 5 out of 5 stars

Just wanted to say how expertly all the information was explained to me in thorough detail. How their warm considerate bedside manner was come across. Very pleasant and very helpful. Well recommended... See more

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Rated 5 out of 5 stars

I would firstly like to thank Daniel for being very understanding and helpful throughout the call with me, he was very helpful and very clear with everything from beginning to end. I cannot thank... See more

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Rated 5 out of 5 stars

I have given 5 stars as I cannot fault how Anchorage Chambers literally saved me, when I couldn't see how I could get myself out of debt. I felt like I was drowning. After lots of filling in forms, ev... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

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Rated 5 out of 5 stars

Daniel Goldthorpe, I cannot sing this man's praises highly enough. Showed empathy, humanity and explained our options very clearly and in a completely impartial and non judgemental manner. Thanks... See more

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Rated 5 out of 5 stars

There was a difficult time in my life when I felt completely lost, unable to see any hope on the horizon. I struggled in darkness, feeling isolated and unsure if I would ever find my way again. During... See more

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Rated 5 out of 5 stars

Rose was amazing she didn’t judge me and explained everything to me I didn’t feel under any pressure and the relief I felt knowing that I was getting the help and support from this company and coul... See more

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Rated 5 out of 5 stars

I’m extremely grateful for all the support I received throughout my arrangement. The team were professional, understanding, and always ready to help whenever I had questions or concerns. They guided... See more

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Rated 5 out of 5 stars

This experience was dealt with professionally, but with courtesy. The process was efficient; all stages were explained clearly. It was made as simple as possible. Thank you all

Company replied

Rated 5 out of 5 stars

I'm very pleased that my IVA has been accepted and stopped my creditors to bother me in the futures.. The team has been great with fully professionalism... From now on I can be easily pay one amount... See more

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Rated 5 out of 5 stars

I was made to feel at ease, I was told every last bit of information needed to help make an informed decision based on my own personal circumstances. What an easy process and extremely quick! I... See more

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Rated 5 out of 5 stars

I recently had my IVA accepted and today (only a month after acceptance) I had a letter threatening to take me to court,this was part of my iva and the gentleman I spoke too (moeed) was very helpful a... See more

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Rated 5 out of 5 stars

Fantastic service and communication from start to finish. Special mention to Nicole and Rose from the team, who where on hand to answer any quieries I had no matter how small. Couldn't recommend them... See more

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Rated 5 out of 5 stars

Exceptional service, Rose was friendly and understanding. Guided me through the whole process, responded quickly to any queries. Would highly recommend them and now i can enjoy every month now knowing... See more

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Rated 5 out of 5 stars

They have always been very helpful in my case. Very polite when speaking to me. And very understanding when payments were tight. Would definitely recommend them to anyone struggling with debt. Thanks... See more

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Rated 5 out of 5 stars

Everyone that i had dealings with at Anchorage Chambers was so professional and caring and not judgemental in anyway. They explained everything so i could understand. First class service to get my IV... See more

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Rated 5 out of 5 stars

Always great communication with Anchorage Chambers. Very supportive and friendly team. I have dealt with Murtaz and he has been very helpful indeed very knowledgeable and very patient and kind. N... See more

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Rated 5 out of 5 stars

I had a good and clear service provided to me by Mr Muhammad Faizan today when i called today. He provided me with the answers i expected. He was kind, experienced in the ways in which he handled my r... See more

Company replied

Rated 5 out of 5 stars

Anchorage chambers dealt my case with empathy, they were friendly, polite, helpful and Professional, they approached every detail carefully and set a timeline. Within a week, all procedures were coll... See more

Company replied

Rated 5 out of 5 stars

They was excellent started to finished,sorted iva so quick now I'm stressed free, now I can new year not worrying about debts knocking on my door.they was brilliant doing all the hard work and friendl... See more

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Rated 5 out of 5 stars

I found Anchorage Chambers very helpful and understanding to my requirements Very polite and efficient I would recommend them to any one that is struggling to get in touch as I can sleep at nigh... See more

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Rated 5 out of 5 stars

I spoke to Rimsha & James throughout my process of getting my IVA approved and they were exceptional. Everything was explained clearly with a chance to ask questions if I was unsure as well as being r... See more

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Rated 5 out of 5 stars

I'm so grateful to these people for the help they gave me. Always remained professional and patient whilst helping me sort my finances out and explaining everything along this process. Highly recommen... See more

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Rated 5 out of 5 stars

Anchorage chambers have helped me a great deal and have took most of my stress away, Rimsha was an absolute diamond she was professional helpful and look forward to having further contact. I would r... See more

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Rated 5 out of 5 stars

My experience from beginning to end has been the best I could of imagined..Chris Niven was efficient explaining everything in detail and putting me at ease ..im so very grateful .

Company replied

Rated 5 out of 5 stars

the lady i spock to , rose, was verey professional in explaining all about the i v a ans said if i have any questions plz ask . explained so well that i did not have to ask any questions . thank you r... See more

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Rated 5 out of 5 stars

My advisor Natalie was very clear in explaining what my options were and also patient with me when answering her questions. I haven't got a decision back yet but I feel confident that I made the right... See more

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Rated 5 out of 5 stars

Rose Rathbone was amazing she talked through everything my meeting was the 16th but some creditors were budging and she fought hard for two weeks and got it approved thank you so much 😁

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Rated 5 out of 5 stars

I have been with Anchorage Chambers the past 12 months they have been by my side every step of the way very supportive there whenever i need them couldn’t of done it without them would highly recommen... See more

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Rated 5 out of 5 stars

Having spoken to the lovely people, they have managed to help me immensely. Very informative and knowledgeable about the different options available to me, I will be able to get a good night's sleep.... See more

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Rated 5 out of 5 stars

I’m so happy to be part of the family of Anchorage Chambers Limited for my journey to become debt free I don’t have to stress myself.You are the best of the best keep up the good works.

Company replied

Rated 5 out of 5 stars

Having correspondence with Anchorage Chambers for over a year.I found all the staff to be very helpful,knowledgeable,professional,patient,caring,and non judgemental.Nothing was a problem.I would recom... See more

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Rated 5 out of 5 stars

I had a great experience with Anchorage Chambers. The team was very helpful, professional, and guided me clearly through my IVA process. My IVA is now approved and I’m very relieved. Highly recommen... See more

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Rated 5 out of 5 stars

Honestly I was nervous about the call today but speaking to rose on the phone made me feel much better and was so polite and helpful in every way can’t thank you enough

Company replied

Rated 5 out of 5 stars

Rose who dealt with my case was fantastic , I was kept informed every step of the way on how my application was proceeding and even when the initial application was rejected she explained why and how... See more

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Rated 5 out of 5 stars

Great service, has made the last 3 months so much more stress free. Very helpful with great guidance and understanding. Especially Muhammad Abdullah.

Company replied

Rated 1 out of 5 stars

Took an IVA out in my name after I explicitly told them 6 times not to. Have been chasing them over a year to get this sorted and they just keep fobbing me off and are now investigating themselves... See more

Company replied

Rated 5 out of 5 stars

I had a very positive experience speaking with the team at Anchor Chambers over the phone. The person I spoke with was polite, professional, and very helpful in answering my questions. They explaine... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Daniel who has been helping me over the last couple of days. He’s been thorough, friendly and really informative. I’ve been really pleased with the service I’ve received and wou... See more

Company replied

Rated 5 out of 5 stars

After many months of battling to carry my debt and just getting deeper into a hole, I reached out to Anchorage and they have helped me speedily. They have been very friendly and professional. Thank yo... See more

Company replied

Rated 5 out of 5 stars

as a deaf person who lipreads mostly i was helped very much all the way through the whole process by considerate understanding people thank you jim w

Company replied

Rated 5 out of 5 stars

This company has realy helped me out, if you have any problems with debt look no further than here. Very understanding and trustworthy.

Company replied

Rated 5 out of 5 stars

What an awesome service, Phi was very easy to talk too and very understanding, sympathetic….amazing guy well suited to the job….would definitely recommend 6 stars and more

Company replied

Rated 5 out of 5 stars

Very helpful and reassuring during the whole process putting my mind at rest due to being threatened by recovery agencies for not making payments which were included with my IVA! I would recommend to... See more

Company replied


Company details

  1. Insolvency service
  2. Debt relief service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They have really helped me with my…

They have really helped me with my payment to my creditors and they are easy to contact

20 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Helpful understanding staff

20 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for your positive feedback! It truly means a lot to us and if you have any queries, feel free to contact Anchorage Chambers!

Rated 5 out of 5 stars

I cannot speak too highly of this…

I cannot speak too highly of this company who I have worked with for over two years.
I have had some serious medical issues and the responses received have been above and beyond helpful. Thank you to all concerned at Anchorage Chambers.

19 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful very patient and very…

Very helpful very patient and very understanding
Would fully recommend

18 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 1 out of 5 stars

Took an IVA out in my name after I…

Took an IVA out in my name after I explicitly told them 6 times not to.

Have been chasing them over a year to get this sorted and they just keep fobbing me off and are now investigating themselves into what happened.. literally the worst company I've ever dealt with.

18 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Dear Luke Rogers,

We are sorry to note that you have had a bad experience with our services. We apologize for any inconvenience or distress this has caused. Please be assured that we take your feedback seriously. Your complaint is currently under investigation and I can see my colleague spoke with you yesterday. Please do not hesitate to contact our customer services if you have any more concerns.

Yours sincerely,
Anchorage Chambers

Rated 5 out of 5 stars

They are their to help

Rose was amazing she didn’t judge me and explained everything to me
I didn’t feel under any pressure and the relief I felt knowing that I was getting the help and support from this company and could talk to them at anytime

Deborah

16 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

This experience was dealt with…

This experience was dealt with professionally, but with courtesy.
The process was efficient; all stages were explained clearly. It was made as simple as possible. Thank you all

17 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Absolutely amazing team

Absolutely amazing team.
From start to finish I couldn’t have been offered more help.

17 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very understanding and trustworthy company

Highly professional company to manage an IVA. Also very understanding and helpful on my financial circumstances.

13 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful and made me feel very at…

Very helpful and made me feel very at ease

12 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

It was quick and easy to get done what…

It was quick and easy to get done what I needed and un a pleasant and professional manner.

12 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
The representative was very kind and helpful.

11 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

They guided me through a very difficult…

They guided me through a very difficult and complicated time in my life,I could never have completed this on my own.. They were very professional, compassionate and understanding, they explained everything in lay man’s terms.. I would highly recommend.. Thank you so much

11 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Lovely people

Lovely people, professional and friendly, able to make me feel secure. I would definitely recommend them.

11 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I had a good and clear service provided…

I had a good and clear service provided to me by Mr Muhammad Faizan today when i called today. He provided me with the answers i expected. He was kind, experienced in the ways in which he handled my request. Thank him for doing a great customer service.

10 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

It’s was wonderful and very encouraging…

It’s was wonderful and very encouraging and I have a relief now that I can breath and I know they got me sorted

10 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

There had been a mix up on my account…

There had been a mix up on my account and I had received 2 emails which I believed were incorrect. I rang Anchorage and was answered very quickly. I spoke to Musadiq Umar who understood the problem immediately and rectified it straight away. He was very polite and effective and should be acknowledged for excellent service

10 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

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