andersonbain LLP Reviews 

156
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely helpful, professional, and knowledgeable, making stressful processes feel straightforward and smooth. People frequently highlight the excellent service provided, noting the personalized attention and clear explanations of legal matters. Reviewers also appreciate the team's friendly and approachable nature, ensuring they feel heard and supported throughout their interactions. The company is highly regarded for its quick and efficient response times, with many consumers noting prompt replies to inquiries and emails. This efficiency, combined with proactive communication and regular updates, contributes to a smooth and well-managed experience for customers.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were recommended Paul from a friend to help us purchase our first ever house. Paul was extremely helpful and attentive throughout the whole process and was always on hand to answer any questions or... See more

Rated 5 out of 5 stars

Having dealt with mark, he very much helped every step of the way and moved very fast. Starting and finishing a house move in 6 week deadline was stressful especially with hiccups and mark made me fee... See more

Rated 5 out of 5 stars

I cannot recommend Cara Seivwright enough, absolutely fantastic service provided. Every step of the way in gaining POA and Will writing for my mother Cara went above and beyond with her help and guida... See more

Rated 5 out of 5 stars

Great team, Greg Christie managed our purchase day to day - and was fully on top of all details throughout. Clear and precise guidance and instructions made for a flawless house purchase. Highly recom... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Estate Planning Lawyer
  4. Law firm
  5. Estate Agent
  6. Estate Agents

Written by the company

For expert conveyancing advice in Aberdeen or the surrounding areas, please call andersonbain on 01224 456789


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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No recent history of asking for reviews

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4.9

All reviews

(156)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service from Andersonbain…

Excellent Service from Andersonbain LLP!

I recently purchased a property and Andersonbain LLP handled everything seamlessly. The team was professional, efficient, and kept me informed throughout the process. They were always available to answer questions and ensured the transaction went smoothly. I highly recommend them for their excellent service and expertise. I’m very satisfied with the outcome and will definitely use them again in the future.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed

Although the people were nice there was little contact once we had paid the start up costs.No regular checking in and no follow up after the very few viewings generated. A request for a discussion about using their “ innovated marketing strategies “consisted of a list of costs for being put on there social media channels .
We had more contact with our new agent and had an offer secured within a week with no up front costs.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Cara was absolutely brilliant! Very patient and more than willing to talk through all aspects of our paperwork. I would absolutely use this firm and Cara again and would happily recommend to friends and family.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Creation of first Wills - excellent service

As we were expecting our first child, we wanted to get our Wills and Power of Attorney in place for the first time. We had recently used Andersonbain to move house, and the service had been excellent. Therefore, they were the natural first choice when enquiring about Will creation. Cara Seivwright was on hand throughout to answer any questions quickly and talk us through each stage. The service was extremely convenient which was important to us with such busy jobs and my husband working away. The final part of the process was carried out via video call. Since we do not live very close to Andersonbain offices, this made everything very simple and stress free.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, efficient service

Thanks to both Katie Burns and Kirsty Salmon. Our problematic house purchase was dealt with in a prompt, efficient manner. Excellent advice from Katie. Emails answered very quickly and the process explained clearly.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Buying our first house

We went with AndersonBain when buying our first house and have no regrets, would definitely use them again. Good contact through out.
We received assistance from Patrick in the final days leading up to the purchase our house and he was fantastic every step of the way. We felt well informed and up to date with what stage we were at. This really helped to make the process as smooth and enjoyable as possible. Highly recommended!

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Very responsive

I would like to thank Ashleigh and Patrick of Andersonbain for all their good work right from offering till the move-in. They were never hesitant to answer any basic questions I had and explaining me the whole process well. They were very responsive throughout the process and completed the whole process just in time as planned. Happy to work with them in the future and recommend them to others

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent 10/10

Great experience as a First Time Buyer. I would highly recommend going with AndersonBain. Our solicitor, Patrick Gordon-Buik, was very helpful and explained even the smallest details when we needed. Great communication too and made our first property purchase enjoyable.

3 June 2024
Unprompted review
Rated 1 out of 5 stars

Useless property website

Truly abysmal property website. Try to navigate using criteria hopeless. Try to order properties but only works in page 1, subsequent pages revert to "Most viewed". Does not inspire confidence in company generally if cannot get basics right.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Timely

Timely, professional and good communication throughout.

I have used A&B for 2 transactions now - already teed them up for a 3rd.

Patrick and Ashleigh have been great throughout.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Delighted First-time Buyer!

I was recommended Andersonbain LLP and couldn't have been happier with the service they provided. As a first-time buyer, I had so many questions and queries and the whole team at Andersonbain were right there for me whenever I needed them. Patrick Gordon-Buik, Faye Walker, and Liz Kelly were the main team working with me to complete my purchase and I couldn't be happier with the service they provided.

31 May 2024
Unprompted review
Rated 1 out of 5 stars

0point

If you are would like put on money in rubbish. This company, will be help.
Organisation 0
Communication 0
No contacted to you.
No interested.
Only ask to you price down. But you are must be try to sale original price.
When ask questions. Answers is staff" I don't known"
If you ask refresh market. Answer is If you are want.
Ask to me ,if I have any plans to sale my house. Me??? Really. I pay you are agency money. You are must be give me plans.
Staff never in office.
My house 1 and 3 months. Nothing sale.

3 June 2024
Unprompted review
andersonbain LLP logo

Reply from andersonbain LLP

Hi Jekaterina

We’re very sorry to hear that your experience hasn’t been to your satisfaction. We completely understand that selling your home can be a stressful process. We’re committed to ensuring we offer a proactive and personal service to all our clients. If you would like to discuss anything with us further, we’re more than happy to have a chat to find out what we could have done better to ensure you were completely satisfied with the service and ensure our clients continue to be looked after to the highest standard.

Rated 5 out of 5 stars

Provided excellent service for home purchase

I used Anderson Bain for my home purchase. My solicitor Katie Burns was great in helping me understand the differences between the Scottish and English systems - as I was moving from London - and she made sure all aspects of the purchase were dealt with smoothly. I would use Anderson Bain again.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Great service received from Cara when making Wills for my husband and I. Cara was helpful, efficient and provided all the information we needed. Thanks.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Will

I contacted andersonbain for assistance with a will on behalf of my uncle. Cara was very helpful and always got back to me in a timely manner. Thank you for making the process easy.

28 May 2024
Unprompted review

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