Fabulous staff who were incredibly helpful and efficient. They rented out our property so effectively, with adverts, tenant reference checks, inventory and contracts all drawn up very quickly. They we... See more
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At Andrew Grant, we focus on clarity, communication and a genuinely personal service for everyone we work with. Whether you're moving home, exploring the market or simply looking for guidance, our team combines local expertise with revolutionary technology to make the process smoother and more transparent. With our exclusive apps and a dedicated support team, you stay informed and connected at every stage. Experience a more thoughtful, streamlined approach to estate agency.
Cupola Court, Spetchley Park Estate, WR5 1RS, Worcester, United Kingdom
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Replied to 75% of negative reviews
Typically replies within 1 week
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Staff at Andrew Grant go out of their way to sell your house, get the best price and keep you informed of what is happening throughout the process. Selling our house was tough but they re-doubled their efforts when our sale fell through twice, through no fault of theirs. They liaised with other agents in the chain and helped us keep the house we wanted to buy. Andrew Grant would be my first choice as estate agent in the future and I wholeheartedly recommend them.
Excellent service. Very friendly and efficient. Good and timely advice given. I was very pleased with the service I received. Highly recommend
After a bad experience of twenty weeks with another agent, who did absolutely nothing other than put our house on Rightmove, it was a relief to work with Andrew Grant and the team. From the very beginning they were professional and efficient, arranging many viewings with potential buyers accompanied by a charming agent ( Guy) who really took care to know the property and display it to its fullest advantage. As soon as we had established which offer we wanted to accept, the sales facilitator, ( Tonia Millard) was with us at every step of the way, guiding us through any difficulties, listening sympathetically and offering expertise and advice on our ongoing purchase, chasing up solicitors when necessary, and generally making the whole process as painless as possible. i cannot recommend this team highly enough and wish that we had not wasted twenty weeks with another agent.
Absolutely the best estate agents one could imagine. Lovely to work with, excellent on communication. They found us buyers very quickly and followed through at every point. I would not consider using any other estate agent now!
Sold through this company and could not be happier. Jo Black an excellent valuer and negotiator and support team including Louise and Claire.
Would recommend.
Disgraceful Company
Avoid renting through these guys put the property up for sale mid tenancy and did multiple viewings. Don’t respond to return deposits for 6months
We have used Andrew Grant for many years. They have always been very reliable and communicate any issues to us very quickly and efficiently.
Very happy to recommend them.
In summary:
1. Offered the £1 million ASKING price on a property. No others offers had been made as this time. This was on a recorded line.
2. Scott rejected it out of hand, without speaking to his vendor.
3. I simply and politely asked what the vendors would accept? As I was willing to increase if it was affordable. But I don't want to waste mine or the vendors time in viewing something I cannot afford as it was a 70 miles round trip. Is this an unreasonable question? (nothing to do with "trying to get it on the cheap".
4. Three weeks later not heard a thing......other than a response to this review. Which perhaps say a lot about their priorities?
There are plenty of Agents out there with no bad reviews, so why take the risk with your biggest asset? Especially with one who appears pleased to receive negative reviews from clients.
N.B. The property is still for sale🤔

Reply from Andrew Grant
The staff at Andrew Grant handled our new tenancy with a great deal of efficiency. There were no delays in their responses and we felt that our matters were cared for by them. We couldn’t ask for a better estate agent to work with.
Such a pleasure to deal with and always honest and informative
Andrew & Louise were very informative when we had questions & got back to us quickly with answers.
We are very happy with the service we received from Andrew Grant & would not hesitate to recommend them to prospective customers.
Wendy & Sean
Excellent service and communication as a new tenant. Highly recommend and dealing with Karla as my agent and everyone else I encountered was excellent
I can not recommend Andrew Grant letting team highly enough, from the first engagement to the last the level of service has been exemplary, thank you Will and Karla, you and the team made the whole process effortless. I would give six stars if it was an option.
I can’t thank the team at Andrew Grant enough for such a flawless service. The staff represent the brand amazingly. A special thanks to Karla and Mandy who have been fantastic. They made the experience so easy from start to finish.
I highly recommend Andrew Grant.
Excellent service looking after my rental properties. Always on hand to help and very professional. A very different agency, highly recommended.
Me and my partner just recently rented a property through Andrew Grant and they've been absolutely amazing throughout the entire process.
The best estate agency that I've used to date!
Massive thanks to Mandy, Karla & Jake. They've been absolutely fabulous, from Mandy's professionalism and allowing us to take our time viewing the property, to Karla constantly providing updates so we're not left in the dark & facilitating a second viewing, and to Jake for being so friendly & being on the ball. The attention to detail is second to none.
The whole process was stress-free & we hope to use Andrew Grant again in the future given the stellar experience we've had.
Thanks so much! Definitely recommend for anyone looking to use an Estate Agency that cares 😊
I have recently rented a property through Andrew Grant and couldn't fault the entire process. I was so interested in the property that in the beginning I had some anxiety about my application process but every time I called the office, Karla was really informative and reassuring. When I went for my initial viewing, I met Jake on site and he was really friendly and answered any questions I had. I found out the day after the viewing that I had been selected as the new tenant so didn't have to deal with the anxiety of waiting for an answer at all. The whole process was so easy and stress free because Karla and Jake made it that way for me. I hope to use Andrew Grant again in the future.
Very professional and efficient service. Took all the stress away of selling my house.
Was over all very pleased with the support and efficiency I received from Andrew grant as sold my beloved cottage very quickly which I advised and the amount of people they got through the door and took all the pressure off , would highly recommend.
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