Andrew James Property Surveyors and Valuers Ltd Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and professional throughout the entire process, ensuring a seamless journey from start to finish. Consumer feedback consistently highlights the smooth communication, rapid response times, and reassuring updates received at every single stage of the service. People also greatly appreciate the comprehensive, well-presented, and detailed survey reports that are reliably delivered very quickly. Furthermore, reviewers note that the thorough follow-up phone calls provided by the experts are extremely useful for addressing any complex questions regarding the property findings.

What people talk about most

Service

Customers had positive experiences with service, highlighting the professional and efficient approach from... See more

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing friendly communication and professional... See more

Response time

Consumers express satisfaction regarding the prompt response times and quick service turnaround. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, consistently noting that the service is reliable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the fourth time Andrew James Surveyors have done an amazing job for me! So thorough, always polite, friendly and helpful. I had considered not paying for a survey this time around but it was w... See more

Rated 5 out of 5 stars

Communication has been good from start to finish. We received a thorough Survey Report, the were things we weren’t sure of so we had a follow up phone call with Andrew to run through everything which... See more

Rated 5 out of 5 stars

Such a great experience, the Survey was excellent and very thorough , done really quickly and the full Survey Report back within the week. The Surveyor Mike rang and went through the main issues the... See more

Rated 5 out of 5 stars

First time I’ve had a Level 3 Survey carried out on a property, but very glad i did with Andrew James Property Surveyors . In Depth Report with shots of Downfalls and problems ! Made my decision rea... See more


Company details

  1. Property Surveyor

Written by the company

Residential Building/Property Surveyors providing RICS and RPSA Building Surveys, Home Buyer Reports, plus other property associated surveys. We provide RICS Valuations, e.g. Help-to-Buy, Probate, Matrimonial, Private and more. Our mission is to give you the best value for money by providing you with outstanding customer service from first point of contact to receiving the reports and beyond. As surveyors will be available on evenings and most weekends to discuss your survey. Our turnarounds times in providing Homebuyer Reports and Building Surveys are within 5 working days.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

I Would 100% recommend Andrew James…

I Would 100% recommend Andrew James Surveyors to anyone who requires a survey. Andrew went above and beyond in all aspects. Extremely thorough in every detail. You could see he put full attention to detail and simplified it throughout to be easily understood. The service he provided was 5* from the beginning upto finalising the report and having a phonecall to run through everything. No hesitation to use in the future!

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Andrew was really helpful and…

Andrew was really helpful and knowledgable and took his time to talk things through with me. He Completed what paperwork I needed in a short space of time! Would definitely recommend him to others and would use him again in future.

11 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Andrew is extremely professional and knowledgeable and produced a very detailed report and i would have no hesitation in highly recommending Andrew to anyone needing a surveyor.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

five star review for a five star service

Andrew provided a comprehensive, detailed and clear level 2 report for our house purchase. He was happy to discuss and clarify any issues raised and was readily contactable, offering a follow up service if required. Pleasant and professional at all times, I wouldn't hesitate to recommend.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Great communication.And information on…

Great communication.And information on a help to buy valuation .Answerd straight away and was there to answer any questions.process was made very easy .Also went over above to provide a very detailed report of valuation

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Very professional job. A quick/clear and comprehensive report, and superb communication - was kept informed throughout, and a good follow up service to make sure I understood the results and any questions were answered. Thank you, I would definitely use again if I needed a surveyor.

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, professional and knowledgeable. It was well worth instructing Andrew to look over our investment purchase. Would highly recommend to anyone.

9 January 2023
Unprompted review

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