Ordered some paint online, it says 2 to 4 business days for delivery, chased after 5 days, was told will be with you Tuesday/Wednesday at the latest, its now Thursday still not arrived, no tracking no... See more
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Ordered two aerosols, one didn't work, they continually promised to send a replacement, but never did and just went quiet. I would avoid these people as never do what they say.
Very pleased with service. Items arrived after 5 working days as advertised. Customers are also notified if an item is temporarily out of stock. Reasonably priced. Will use Andrews again in future.
I can't fault the service and courtesy of this firm. In difficult times, the order was delivered as promised, and when a slight issue arose, it was corrected without question and quickly. I would use... See more
Company replied
Company details
Information provided by various external sources
UK experts in Industrial Paints and Coatings. Leading brands: Rust-Oleum, Zinsser, Mathys, Sigma, PPG, Ameron, Bollom, Blackfriar.
Contact info
Little's Lane, WV1 1JY, Wolverhampton, United Kingdom
- 01902429190
- admin@andrewscoatings.co.uk
- andrewscoatings.co.uk
2.5
Poor
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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11 days still no paint
11 days still no paint. Processed payment pretty quick tho. After few emails and 6 days later I get told to wait another 7-14 days WHATTTTT!!! Credit card charge back needed to get a refund.
11 May 2020
Unprompted review
Reply from Andrews Coatings
Hello,
Payment is taken automatically, I am sorry about the wait however during the current Pandemic we have a Pop up and a dedicated page on our website detailing the delayed time for orders. Unfortunately we have also had to furlough members of our staff and are unable to see all of our e-mails. Another note due to the current situation we are unable to take on extra staff due to the social distancing measures. I'm sorry that during a time of global emergency that you feel the need to review a business a 1 star review. I hope you're staying safe and staying home.
Above and beyond
Andrews coatings went above and beyond as far as service was concerned, Matt Davies in Technical Sales went out of his way to provide a sample of product which no other company could be bothered to do (including the manufacturer themselves !).
I have no hesitation in recommending them highly.
14 March 2018
Unprompted review
First class service all round including …great advice
First class service all round including useage/technical advice that exceeded that of the manufacturer of the paint they sell.
24 November 2017
Unprompted review
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