Not suitable for children
Reply from Angel & Rocket
We’re really sorry to hear about this experience and understand how disappointing that must have been, especially as it was a Christmas gift. This certainly isn’t the standard we aim for at Angel & Rocket, and we appreciate you taking the time to let us know.
We’d really like the opportunity to look into this properly and help put things right for you. Our customer service team will be in touch with you directly so we can review the issue and discuss the best resolution for you.
Thank you again for your feedback, and we’re very sorry for the frustration this has caused.