AngelSense Reviews 321

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express that the product is a life-saver, providing immense peace of mind by allowing them to track their loved ones and ensure their safety. The app and its features, such as location tracking, setting safe boundaries, and receiving notifications, are highly valued, enabling users to stay connected and informed. Reviewers also frequently commend the customer service for being helpful, kind, and responsive, often going above and beyond to assist with issues. The device's reliability and unique features, like the listen-in option and non-removable wearing choices, are highlighted as significant advantages over other tracking solutions. However, some customers also noted concerns regarding the device's battery life, finding it to be short and requiring frequent charging. A few other people also felt that the GPS unit sometimes provided inaccurate or slow location updates, leading to distress and making it difficult to trust the device in critical situations. Additionally, some reviewers mentioned that the app's interface takes some getting used to, and there were occasional issues with the device losing signal.

What people talk about most

Product

Users describe positive interactions with the product, often calling it a "life saver" and a "game changer"... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the service has made... See more

Location

Clients share ambiguous opinions on location, with many reviewers expressing satisfaction and peace of mind... See more

Application

Customers had positive experiences with the app, often praising its features like real-time tracking, alarms,... See more

Customer service

People report positive experiences with customer service, consistently describing it as kind, understanding,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use Angelsense for my mentally challenged adult son. He is very active and when upset he can wander or even elope. He has been wearing it clipped inside his pocket and knows he needs to wear it outs... See more

Rated 4 out of 5 stars

Absolutely love AngelSense. It gives me a peace of mind when my son is wearing it. He has level 2 autism and apraxia. It's great that I can label locations and boundaries. The price can get really e... See more

Rated 4 out of 5 stars

I really loved it but I think it's too expensive to pay $50 monthly. I had tried different gps and this one was more effective and sufficient for my experience but like I said before it's too expensiv... See more

Rated 5 out of 5 stars

We got angel sense 9 years ago after my non- verbal child's bus went missing and stopped communicating with dispatch. Angel sense has given us peace of mind. We are able to see my son's location, ho... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

AngelSense grew out of a mission to create a safer world for children with special needs who tend to wander, get lost, and experience improper care. As a result, cutting-edge technology was developed to bring you the most accurate tracking and monitoring solution. With AngelSense, you can assure that your loved ones are safe and secure at all times. The unique capabilities of AngelSense are: 1. Non-Removable Wearable device and accessories designed for children with special needs and sensory sensitivities 2. Listen-In capability to monitor your child's well-being 3. Runner mode to locate a child when lost 4. Daily Activity Log and automatically generated timeline 5. Location Updates continuous monitoring with 10-second update intervals 6. Notifications by text and/or email for every location change 7. Google Pictures of places visited 8. First Responder alert sends text and/or email to a predefined trusted group of people 9. *NEW* School Dashboard special interface that helps school staff ensure the child is safe during school hours 10. *NEW* Late Departure Warning allows parents to get an alert if their child hasn't left a specific place on time (such as school), to ensure they're not left behind 11. *NEW* AngelCall on the GPS 2 allows you to have a two-way voice call with your child at any time, without them needing to "pick-up" or click anything NEW FEATURES IN BETA TESTING: 1. Alarm on GPS 2 is designed to help you locate your child or bring attention to them when nearby in a crowd, indoors, or hiding 2. Mobile Hotspot on GPS 2 allows search using Wi-Fi hotspots when searching for your child in a mall, school or large indoor area 3. Connecting to Wi-Fi on GPS 2 connect to networks in places where there is poor cellular reception to assure continuity of monitoring 4. SOS on GPS 1 allows your child to press the SOS button on the device to call you and automatically send location via text to your phone 5. ETA shows the estimated time of arrival at a destination 6. Waterproof Cover & New Wearing Accessories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

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Rated 5 out of 5 stars

Amazing device

Amazing device! It’s not just for parents who have children with disabilities. It provides a great deal of peace of mind knowing where your child is throughout the day and knowing if there’s an emergency they can reach you.

15 January 2020
Unprompted review
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Reply from AngelSense

Thank you for your great review, Tris! We are blessed to know how AngelSense has made a difference in your lives, we really appreciate your feedback and recommendation!

Rated 5 out of 5 stars

Thank you for the peace of mind!

I have so much peace of mind knowing that I can find my son is at any time.
We've been using the AngelSense tracker for a few months and it has been a great experience. Everything works just as expected and the team keeps adding new features.
THANK YOU!

13 January 2020
Unprompted review
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Reply from AngelSense

Thank you for your great review, Sara! We really appreciate your feedback and recommendation!

Rated 5 out of 5 stars

Amazing Product, Absolute Peace of Mind!!

I have been using AngelSense since 2015 and cannot say enough good things about it. We initially purchased because our youngest was a wanderer and right away it gave our whole family peace of mind. The speed limit monitoring alerted us to a school bus driving 3x the speed limit within the first few weeks of using, and about a yr after that we had another situation with a bus driver screaming, taunting, and ridiculing my child which I would have never known about without AngelCall bc my son only had about 7-13 words in his vocabulary at that time. I was able to have them removed that day from my child's bus. The 2-way voice, auto answer, and alarm have all been essential tools when my son elopes to help calm him and stop him. Lately we are using more for independence, letting him go out to play with his older brother and his friends, or so my husband and I can go out for a few hours and leave the kids home. We would not feel safe doing this w/o AngelSense. Something that we never expected but has also been a blessing for our family, my oldest use to have night terrors and anxiety to the point that we were considering medicating him before we got AngelSense. Almost every night terror involved his brother, drowning/getting hit by a car/running away/getting taken bc he's so trusting. Once our oldest saw the app and our ability to track him it was like all the fear and anxiety melted away and he religiously checked to make sure his brother was wearing the device. Going out as a family use to look like one or two of us clutching my youngest for dear life, which frustrated him to no end as he desired freedom, and caused a lot of stress for us making sure he was safe. With AngelSense we can give him that freedom and relax enough to actually enjoy our family time. I could go on and on, if you have a loved one who wanders or cannot keep themselves safe w/o a little help, I highly recommend this product!! Thank you AngelSense!

13 January 2020
Unprompted review
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Reply from AngelSense

Thank you for your great review, Jessica! We are blessed to know how AngelSense has made a difference in your lives! As you know, we are all parents of children with special needs and all use AngelSense ourselves to keep an eye on our children - so we get it! Thanks again!

Rated 5 out of 5 stars

With and without, its a big difference!

I have two children with ASD, 13yrs apart in age, one who grew up before AngelSense was created and one who is growing up with AngelSense in her life. I feel like a different parent this time around because I can relax and breathe easy knowing I can always find her as long as her Angel is with her.

11 January 2020
Unprompted review
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Reply from AngelSense

Thank you for your great review, Julie! We are blessed to know how AngelSense has made a difference in your lives, we really appreciate your feedback and recommendation!

Rated 5 out of 5 stars

Gives us that peace of mind.

10 January 2020
Unprompted review
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Reply from AngelSense

Thank you for your great review and for recommending AngelSense, Paul! We are all parents of children with special needs and all use AngelSense ourselves to keep an eye on our children - so we get it! Thanks again!

Rated 5 out of 5 stars

During a transportation snafu in 2019

During a transportation snafu in 2019, we didn't know where our special needs daughter was for almost 3 hours. Since we've acquired AngelSense, such snafus haven't happened yet, but judging by it's capabilities thus far in showing us where she is and her daily transits, it will never be an issue again. The app is solid and tracker always seems to find signals to the GPS satellites to show where she is. Obviously highly recommended.

10 January 2020
Unprompted review
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Reply from AngelSense

Thank you for your great review and for recommending AngelSense! We are blessed to hear your kind words! We are all parents of children with special needs and all use AngelSense ourselves to keep an eye on our children - so we get it! Thanks again!

Rated 5 out of 5 stars

This is the best thing that that has…

This is the best thing that that has come out on the market for kids with special needs I've never had a problem with it it works just fine thank you

9 January 2020
Unprompted review
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Reply from AngelSense

Thank you for your great review, Cathy! We are touched to hear your kind words about your experience with AngelSense. We are all parents of children with special needs and all use AngelSense ourselves to keep an eye on our children - so we get it! Thanks again!

Rated 5 out of 5 stars

I know my grandson is safe and I can…

I know my grandson is safe and I can always see where he is,is a blessing😀. Plus the customer service always takes care of any issues that we have.

7 January 2020
Unprompted review
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Reply from AngelSense

Thank you for your great review, Shari! We are touched to hear your kind words and feedback about your experience with customer support and how AngelSense has been a blessing! We are all parents of children with special needs and all use AngelSense ourselves- so we get it! Thanks again!

Rated 5 out of 5 stars

Your eyes when you can't see your Autism Angels

You think that as long as you're a good parent it won't happen to you, but it does. When you're an Autism mom, you spend SO MUCH time watching like a hawk, putting on extra locks, gates, etc, because you're child wanders. I have two with autism, and BOTH have managed to escape our yard in spite of all our extra measures. They also have both managed to escape their church classroom. I've had to make the agonized, hysterical phone calls to 911 because my child was gone. Yes, the device is a little bulky, but shockingly, my little ones tolerate it just fine, and all I have to do is check my phone to see exactly where they are. When my son went on his first field trip to a huge museum, I was terrified. I spent the whole day staring my phone, watching his dot walk around the museum. It meant the world to me that I didn't spend the day scared that he escaped, and that if he did, I had the means to find him immediately. I receive alerts when he leaves and arrives at saved locations. If Angelsense ever makes a device small enough to comfortably wear all the time, then I will be the first to make sure my two little ones ALWAYS have one on, even at night. The peace of mind knowing that if something happens I can find my angels is more than worth it. If you are wondering it it's worth it for you, I'm just going to leave this quote here from the National Autism Association. "In 2009, 2010, and 2011, accidental drowning accounted for 91% total U.S. deaths reported in children with an ASD ages 14 and younger subsequent to wandering/elopement." This device can truly be a lifesaver.

23 October 2018
Unprompted review
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Reply from AngelSense

Thank you for your wonderful review and for sharing so much of your personal experience, Brigette! We are touched to hear your kind words about AngelSense. We are all parents of children with special needs and all use AngelSense ourselves to keep an eye on our children - so we get it! Thanks again!

Rated 5 out of 5 stars

Our son is autistic and wanders

Our son is autistic and wanders. AngelSense is a part of our daily routine and our son adjusted very quickly to wearing his tracker. I can see where he is at all times and as a Mom the peace of mind this gives me is immeasurable.

11 October 2018
Unprompted review
Rated 5 out of 5 stars

I love our device for my son

I love our device for my son! I couldn't afford it at first but I was able to get funding with my son's Medicaid Wavier plan. Now that we have used it I definitely would find a way to make sure we can always pay for it. (with or without funding) There is no price you can put on the peace of mind and protection AngelSense gives you and your lovedone.

11 October 2018
Unprompted review
Rated 5 out of 5 stars

This device gives me peace of mind to…

This device gives me peace of mind to know where my autistic son is when he leaves the house, and allows him to become more independent.

8 October 2018
Unprompted review
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Reply from AngelSense

Thank you for your 5-star review, Elise! We are blessed to hear that your son is more independent because of AngelSense - and you gain peace of mind!

Rated 5 out of 5 stars

This product is amazing

This product is amazing, both for piece of mind for a parent and a child feeling secure knowing that mom or dad are just a tap away from a conversation. This device is not only a gps for children and adults, it has many features specifically designed to find a child or adult. I not only recommend this device for special needs people, this device can be used anywhere at any time both in Canada and the U.S..

3 October 2018
Unprompted review
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Reply from AngelSense

Thank you for your great review, Leigh! We really appreciate your feedback and recommendation!

Rated 5 out of 5 stars

What can I say about Angel Sense?

What can I say about Angel Sense?

A lot, my mother & I have been researching GPS systems for a few years.

Little miss has had her system for almost a month & loves that she has more independence from her helicopter mom.

I had to get her system added to her IEP as we had recently transferred to a new school district.

Before the meeting I was able to use the live chat feature on the website & they sent me all of the links regarding the legal aspect of listen in features as well as the pdf about getting the system added to the IEP.

Due to their assistance I was able to get her system added to the IEP.

The customer service team, also helped us to get the info to get a letter written by the doctor and to try and get assistance from the insurance company, to help cover the monitoring of the system.

21 July 2018
Unprompted review
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Reply from AngelSense

Thank you for your great review, Katrina! We are touched to hear your kind words and feedback about your experience with customer support. We are all parents of children with special needs and all use AngelSense ourselves to keep an eye on our children - so we understand! Thanks again!

Rated 5 out of 5 stars

Wonderful service and company

I've had this service for almost 2 years, we use it for my son with autism who elopes/runs away. While the device may not be super small, it is perfect for us. It took a few weeks for my son to get used to wearing it in his pocket (they have other wearing options) but now he doesn't mind it at all. It gives me such peace of mind being able to check on him at all times, call him if needed, see his routes on the bus, and all of the other features. It even tells me how fast the bus driver was going and his ETA to arrive at certain locations. I haven't had many issues, but when I've reached out to their customer service dept I was always met with efficient, friendly agents. I would recommend this company & their services to anyone and everyone.

21 May 2018
Unprompted review
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Reply from AngelSense

Thank you for your great review Amy! We are blessed to know that AngelSense brings you peace of mind!

Rated 5 out of 5 stars

We love our angelsense

We love our angelsense! With Angelsense my child is safer, it has allowed me to gain back some confidence knowing that I can locate him quickly and the information is at my fingertips. Once, before AngelSense, we got separated and it was the worst few minutes of my life. Having a child with Autism whom has no safety awareness can be scary. I can also monitor him when I am away from him so I can do groceries and have peace of mind knowing that he is ok while I am away. I no longer sleep with one eye open. Thank you AngelSense for the great service you provide to us special needs parents! from San Diego CA.

9 March 2018
Unprompted review
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Reply from AngelSense

Thank you for your kind words Patty! We are happy to hear that you can get some much needed sleep!

Rated 4 out of 5 stars

It is expensive

It is expensive. & just bcause we get a disability check doesnt mean we can afford it. There should b a price on our kids lives & safety but urll hve a hight price on our kids

9 March 2018
Unprompted review
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Reply from AngelSense

Hi Doreen, Thank you for giving us 4 stars! Wanted to share with you that we here at AngelSense in Customer Support are all parents of children with special needs and were users of AngelSense before working here. We are working on different ways to make AngelSense affordable for every family. Currently there are several options. Some families have had success with the following: Insurance, Medicaid Waiver, Easter Seals, Tax deduction, and local state programs.
Here are some resources we put together about other ways for families with special needs of finding funding https://www.angelsense.com/autism-gps-funding-options/
Hope it's helpful!

Rated 4 out of 5 stars

This devise is an invaluable tool

This devise is an invaluable tool.
It would be great if it would automatically recognize the name of its location ie: Walmart, etc.

7 March 2018
Unprompted review
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Reply from AngelSense

Hi Laura,
Thanks for your 4 star review! Wanted to reply to your comment about automatically recognizing names of locations. The current system doesn't support that because it's based on Google maps and if something is not updated - it might not be accurate. It's a risk to not be accurate especially if you are trying to locate a missing child. We have recently added the ability to view wifi hotspots which by default use the name the location gave to their wifi - and so far it's pretty easy to identify. Here is a link to show you how to view this feature inside your app. It's pretty cool! https://support.angelsense.com/Guardian-GPS-2/972409101/Locating-Indoors-Using-Wi-Fi-Hotspots.htm

Rated 5 out of 5 stars

I feel at ease knowing I can see and…

I feel at ease knowing I can see and hear where my son is when he is on his way to school and on his way home. That I can hear what is going on at school so I know wether or not he is ok. So happy with Angelsense. Best purchase I could of made.

7 March 2018
Unprompted review
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Reply from AngelSense

Thank you for your 5 star review Sharon! We are truly blessed to hear that you feel at ease knowing where your son is!

Rated 5 out of 5 stars

Life saver!

Love it....Angel sense has been a life saver for my family. We purchased one for my son in October of last year. It came in handy when in December my son who is autistic non verbal left school without anyone noticing. I was alerted as soon as he left the building and was able to pinpoint his location to his teacher. Within 15 minutes he was safely back in school. Thank you so much for giving my family peace of mind!

7 March 2018
Unprompted review

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