Animal Printed Reviews 79

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

My grandson was delighted with the watercolour of his 2 sheepdogs. Many thanks for making his birthday so special.

Rated 5 out of 5 stars

The animal canvas print is absolutely lovely! The colours are vibrant, the quality is excellent, and it looks even better in person. It’s a beautiful addition to my space and really brings the room to... See more

Rated 4 out of 5 stars

Great product completed in very good time communication not always brilliant. Asked for background colour to be changed on first proof never heard anything or had email acknowledged until next proof... See more

Rated 5 out of 5 stars

Beautiful picture I had made for my daughter as her cat suddenly passed away. She absolutely adores her picture. Arrived well packaged and communication was good. Uploading the photo was easy and a pr... See more

Company details

  1. Art dealer

Written by the company

• From the photo to the unique portrait • A memory for eternity • On poster, canvas or noble acrylic • You get a preview by mail • Fast processing and shipping


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

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Rated 1 out of 5 stars

Basically just clip art and poor communication

I ordered a print on 1/4 and never heard back. I had to email them on 1/17 and ask about the print. I never heard anything and emailed again 1/18 and threatened to reverse the charge through my bank. Then I received the print a few days later. The website said you will receive a preview within 72hrs and I didn’t. Then the poster wasn’t rolled up carefully, it had small crease marks on it. Definitely was not worth $70.

14 January 2024
Rated 4 out of 5 stars

The portrait is beautiful

The portrait is beautiful - exactly as portrayed in preview. The response was timely - both in reviewing the photos I sent and in creating the portrait. The portrait was lost in shipping; however, a replacement was shipped and received in a very reasonable amount of time. I would highly recommend Animal Printed and intend to use their services again.

5 December 2023
Rated 5 out of 5 stars

Did receive my order- 6/01/24

I have changed my review to update - I was a bit worried when I didn’t hear back from emails or receive this order. However I have received it now in time for my daughters birthday. Customer communication is a bit weak and defensive as they did take a while to reply to say they would chase it but my daughter loves it which is the main thing.

18 December 2023
Unprompted review
Animal Printed logo

Reply from Animal Printed


We have replied to your email.
As a rule, we have a response time of 48 hours and not 2 minutes.
Therefore, we have not yet been able to answer your subsequent e-mails.
We are not SCAM! Please check your mailbox. We have replied to you.

Rated 1 out of 5 stars

Scam

All I can think is this must be a scam.

I ordered a portrait for Christmas for my mum, in memory of our dog we lost earlier in 2023. Was told it was being printed and would arrive 22nd December latest.

I still haven't received it and the company is no longer communicating with me. Everytime I emailed they told me it was with Yodel and it was on its way. As soon as I mentioned I wanted a refund just before the new year they went completely silent.

I've messaged Yodel numerous times, and everytime they tell me there is no item ready for them to deliver.

I'm impressed the sheer effort they went through to write themselves over 600 reviews on their own site. They went deep for this to seem legitimate.

I hope no one else falls for this like I did, stupidly my heartstrings were tugged when I saw the pictures and jumped straight in to get a picture of my lovely dog without doing my homework.

Reply: I had to do something to get your attention and looks like it finally worked. Thanks for confirming you have received all my other, much more civil emails and chose to ignore me.

Wheres my portrait? It's been almost a month now, are you ever going to send it, if it even exists?

Also the quote was "Art is the most endearing investment" if anyone is interested.

2 January 2024
Unprompted review
Animal Printed logo

Reply from Animal Printed

Thank you for your review and your thousands of emails. You even asked your mum if she could contact us too.

We have replied to your serious e-mails and have already taken care of your concerns several times.
Unfortunately, it was difficult to get any feedback over the holidays.

Because you are now writing to us with H**tler quotes, we will definitely not reply to such dubious messages.

If you are capable of normal communication and write to us, we will be happy to give you feedback again.

Rated 5 out of 5 stars

Beautiful picture

Beautiful picture I had made for my daughter as her cat suddenly passed away. She absolutely adores her picture. Arrived well packaged and communication was good. Uploading the photo was easy and a proof was sent before they made the picture. I'm thinking of having one made of my dog 🙂

23 November 2023
Rated 2 out of 5 stars

Great Product, Shockingly bad customer service.

Good product, horrendous customer service!!
sent them an email asking for any information regarding the shipping status as nothing was emailed to me apart from confirmation order, just to find the next day a missed delivery slip thru my door. Spoken to customer service to which they were shocked how i was irritated they have not communicated anything to me and they try to lie about having provided all the information for me just to prove them they didnt ! They not even attempted to apologise and just straight up ignored my emails afterwards, to proud to admit they made a mistake. Extremely unprofessional behaviour on their part.

20 July 2023
Unprompted review
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