Animalmedicines Reviews 225

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

No problem with Animed but - Such a shame as let down by DHL dumping the parcel on the doorstep on a busy street for anyone to take.

Rated 1 out of 5 stars

I ordered from this company & ended up with someone else's order even though my name was correct on the address label. I telephone & reported this only to find that somehow it had got muddled up... See more

Company replied

Rated 1 out of 5 stars

Placed an order on the 16th September, Have contacted them twice this week via their website requesting that they get back to me regarding my order. Still no reply and still no goods. Extremely disapp... See more

Rated 1 out of 5 stars

As I write this review it will be 6 days after I first placed my order and I have only received the initial email stating that my order was being processed. Order number: AM00672410. I had payed... See more

Company replied

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1.1

Bad

TrustScore 1 out of 5

225 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Blame Courier

No problem with Animed but - Such a shame as let down by DHL dumping the parcel on the doorstep on a busy street for anyone to take.

18 March 2022
Unprompted review
Rated 4 out of 5 stars

dog food

Good value for burns dry food. Only complaint was kelties were all broken up. They were at the bottom of the box.

2 May 2015
Unprompted review
Rated 2 out of 5 stars

Poor service

Used to use this company a lot .
But now after bad experience with service has me thinking.
Still waiting for my products to be delivered now getting into third week of waiting

27 April 2015
Unprompted review
Animalmedicines logo

Reply from Animalmedicines

Dear Paul,

Thank you for your comments and very sorry for the delayed response. If the products have still not been received, please email us and we will assist immediately.

Thank you.

Rated 5 out of 5 stars

Excellent Service

Have used animal medicines for a while now and never had a problem. Quick delivery service and always well packet. Prices are also on par with other companies sometimes slightly cheaper.

22 April 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This is a clear and easy to navigate website. I was kept up to date at all times during the order and delivery process and when the order arrived it was well packaged. My dog has just started on Yumove tablets, he is 10 and a half and a tad arthritic, but it is too soon to say if the tablets are working. I would have no hesitation in recommending this company to anyone.

16 April 2015
Unprompted review
Rated 5 out of 5 stars

easy to order and delivered quickly

I always order from Animal Medicines as I find their website and ordering system easy to follow. They have all your backdated orders on line and its very easy just to reorder. Would not use anybody else as this company is very reliable and efficient

13 April 2015
Unprompted review
Rated 3 out of 5 stars

postage

i can not yet leave a good opinion as i have yet to receive what i ordered over a week ago

10 April 2015
Unprompted review
Animalmedicines logo

Reply from Animalmedicines

Dear Ian,

Thank you for letting us know about this unfortunate delay - sadly the latest order we can see on your account was placed in February. Kindly email us the order number and we will look into the matter immediately.

Thank you.

Rated 5 out of 5 stars

Delivery etc

The items were quickly and accurately dispatched. Tracking information was provided so I could see when they would be delivered.
Price is very competitive and I will be using Animalmedcines again.
Recommended to all.

31 March 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

After not being able to process my order online, I called and spoke to an advisor who processed my order over the phone for me. As well as a really polite and courteous service, the prices are super competitive and delivery was very quick. I'll definitely use Animal Medicines again.

30 March 2015

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